I made it 95,000 miles on my truck before I finally had to get the windshield replaced. One fine…read morecrack and so pitted that you couldn't see through it if the sun hit it just right. Safelite has a shiny new location in Riverdale and I decided to give them try. The in-store experience was great and they did a fantastic job installing my windshield and in a very reasonable amount of time. The one hiccup was the website and how they run promotions. Apparently you can save money if you book your appointment on line ( a considerable amount) but that process was not easy. They don't ask the right questions about your vehicle and you end up having to talk with the store anyway. So, to save money, I had to go to the store, then try to book online, then talk to the store when the wrong windshield got sent in anyway. Oh, and it somehow set me up with three separate appointments. I guess my one suggestion would be to either make your app more seamless or just give the discount when someone shows up at your store.

I had an awesome experience with an extraordinary individual named Rhett. He called me to come…read morefirm things first thing this morning, showed up on time. Surprised me with a discount (because I had informed him on the phone that I had removed window and seal the night before) and happily gave me pointers on how the process was done. He finished in 30 min or so, and after paying him, I went to shut the hatch. It didnt lock, as it should, and Rhett didnt proceed to leave, he turned around and helped me figure out the issue. (Which was not his fault or responsibility to fix) We disassembled the latch motor and through process of elimination came to a resolution that repaired the part professionally and without damaging any of the delicate parts of the mechanism. I truly wish more people in the world had ethic and initiative like Rhett does. I hope his upper management knows and appreciates the solid character that represents their establishment. Thanks again Rhett. Youll be my first call for any future auto glass related issues. Dan Getten Ogden

Excellent service! My car looks better than before I was hit! Very nice crew. I hope to not have to…read moreuse them again but if I ever need body work they are the team.

Great company that's easy to work with and friendly. They've worked on several of my cars with the…read morelatest being a ceramic coat for my Tesla Y

I found The Hi-Fi Shop online whilst sat in a hotel car park in Ogden with a dead car alarm fob and…read morea very-much-alive car alarm sounder! I called to ask for advice, and the team were super helpful and talked me through exactly what I needed to do in order to try and get things working - even though at that stage I wasn't a customer as my system was installed years ago in another state. Once I managed to get the vehicle drivable I went straight to their location, and they took the time to put the vehicle in valet mode for me and talked me through the possible error causes. In the end the fob was the culprit, and they ordered me a new one and paired it for me for no extra charge when it arrived. Thanks to all at The HiFi Shop for their knowledge and truly great service, and for being so friendly throughout. Highly recommended.

Technicians are knowledgeable and courteous. My issue was promptly diagnosed and solved in about…read more15 minutes. The price is very reasonable. I had great experience. Would recommend this shop.

Tony did an AMAZING job fixing a rock chip in my windshield! It didn't take him very long at all…read more It was roughly the size of a quarter but when he finished there's barely a tiny spot. Honestly, I can hardly see where it was! He came to my home for the repair and was right on time. The best part - he was a lot cheaper than some of the bigger shops I checked and I would have had to go there. He's definitely worth having come to fix your windshield! Excellent job - great price.

Got a big chip in my windshield while driving back to Ogden from SLC. This company is highly rated…read moreon Google, and now I know why. He was able to come to my place in just a few hours to make the repair. He was early, professional and reasonably priced, especially considering they come to you. My chip was a spider crack with 1" legs and Mr. Liston fixed in about 30 minutes like it was almost new. Plus they guarantee their work! Highly recommend.

These guys are great and do a fantastic job. Only problem I had was they are located in Riverdale…read moreand not in West Haven so I went to the wrong place. Just make sure you're going to Riverdale. I would definitely recommend these guys

Did a terrific job on our vehicle four years ago and it still looks great. Looking at have our next…read moreone done there

They asked for a 4 hour window to arrive. They showed up over an hour beyond that. No phone…read morecalls, no texts. Just shows up late and expects there to be no issues. I sent him packing. They can shove their glass up their hoohaa sideways. The worst customer service and lack of professionalism I've ever seen from a company this size. Just try and get them on the phone. There are no humans... EVER! I'm done with safelite.

Fernandez was quick to show up. Advised me that the weather was not too good, so he took my truck…read moreto the shop and replaced the windshield. Definitely professional and hard working dude! If you need a window replaced, this is the place and Fern is the pro to make it right!