Jennifer took care of the insurance side and Brandon was professional when I brought my 76…read moreVolkswagen Bus in to replace my windshield. They got the windshield replaced and I was able to pick it up after about six hours. I am very impressed with this company and will certainly use them again if the need arises.

Called for pricing and scheduling to get ceramic tint for my new Chevy Silverado, and got an…read moreappointment for the very next day! Staff was very knowledgeable about the process and services provided! I dropped it off at 1pm and they had it ready at 3:20pm! Everyone was very friendly and pricing was average compared to other companies providing same services. Would definitely recommend and their work is guaranteed!

Awesome!! Super friendly and professional! Dave & Aida did a great job! I will definitely go back…read morethe next time I need any service on my windshield. Good value and guarantee plus they got me right in! My windshield looks great again! 5+ rating

Came to Personal Touch to get my rock chip fixed! Will definitely be coming back if needed in the…read morefuture. Kindest people and amazing customer service!!

We've used them twice now and will for future repair needs. Their staff is very helpful staff and…read moreour car came back good as new! They were honest about what needed to be done and what could be skipped (was cosmetic). Highly recommend if you need auto-body work done.

Had an insurance claim and they were on the list of insurance approved vendors…read more The car ended up totaled but they charged $700 for storage. Between them and the tow company who charged over $1500 to tow the vehicle 19 miles, the return to get a new car was nothing. The insurance company said it was the highest storage fees they had ever seen and would be considering having them removed from their vendor list. Both me and the insurance called in attempt to negotiate the fee down and they refused to budge. People who take advantage of insurance payouts are the reason our rates are so high! Do not recommend.

I'm really pleased with the service here. My car had a decent amount of damage to it and they did a…read moregreat job on it. They were even nice enough to stay after hours to check on a problem that I was being paranoid about. I was supposed to be out there 2 hours after closing because I work in Dallas and get off at 5:30, but I was lucky enough to leave early so I could get there a few minutes after 5. The point is, they were willing to go out of their way to assist me when I needed them. For a small-town shop, they're pretty reputable. Thank you again for all of your help! You made my stressful situation a little more manageable.

I have been using S and J Automotive for several years based on the recommendation of Allen's Tire…read morecompany where I have been doing business for 24 years. S and J has been honest and very responsive taking care of my wife's 23 year old Honda Civic with only 80,000 miles on it. They have given us a list of what to expect with the car as it enters it "Golden" years. Very fair with accurate upfront assessment of the issues and quick turn around. I would recommend them to my own mother if she were still alive.

I took my van in to S &J for 100K service. I've used them before and have been happy with the…read morequality of their work. This time they were prompt, but when I went to pick it up I noticed they had charged me $26.05 for ONE spark plug. I thought it was a mistake and questioned it, the owner insisted they were super duper spark plugs and had cost him $21 and he added only $5 so I could have a warranty for the work. I got a little suspicious about the other items and since I knew the parts came from O'Reilly's, I checked each part # and this is what I found. I've attached a pic of the invoice if you'd like to check my numbers. Also, don't shops get a discount on parts? O'Reilly's Prices here are not sale prices. Using the part #s on the invoice PART O'Reilly's PRICE WHAT I WAS CHARGED Oil Filter $5.79 $14.27 Motor Oil $13.49 $18.95 Motor oil 5 quart $28.99 $69.58 Brake Fluid $8.49 $16.22 Automatic Trans Fluid $10.99 $29.87 Antifreeze $20.99 $71.98 Air Filter $26.99 $60.94 Cabin Air Filter $21.99 $39.00 Strut Assembly $209.99 $286.75 Shock Absorber $81.99 $156.08 Spark Plug $10.49 $26.05 Plenum Gasket Set $36.99 $54.08 Serpentine Belt $29.99 $55.20 SOME PARTS REQUIRED MULTIPLES. For instance, 6 spark plugs cost me $156.30. Plus a charge of $182.65 to install the plugs! Now, this only addresses the parts, my total invoice was over $3000, causing me to dip into savings. My recommendation for anyone using this shop ---get a parts quote upfront and check them out or go get the parts yourself and take them to them. That reminds me, I had a new, in the box, cabin air filter in my glove box. I got charged $39 for a cabin air filter and my new one is no longer there.

Had a flat on the way to Tyler and swapped to my spare. Took it to Bill Day Tire Service Saturday…read moremorning -- they had me fixed up fast! They repaired the flat, cleared the sensors, and put everything back like it should be. Great service, great attention to detail. I'll definitely be back when it's time for a new set of tires. Thanks, Bill Day Tire Service!

Came in for noise coming from the tire and to have a new sensor replaced. Waited for 3hours to have…read moreit fixed. Told them I had to be out to pick up my child from school and they made it clear I would b out b4 then. End up being late to the school and left with the tire still making noise (which I didn't hear right away... was probably a few days later I noticed). I went to another tire place to get the tire replaced. Told them about the noise and they pulled out the old tpms sensor and showed me that a regular valve stem was used. Came back to Bill Day (which I've used for years and have throughly trusted with all of our cars up UNTIL NOW)... I showed them the sensor. They show in the computer that they did a "flat repair"... which is NOT what I asked for and didn't need a flat repaired. So if they did said repair?... why didn't they find the noise that I heard in the tire and pull that loose sensor out that was floating and then to put a regular valve stem in....? I got NO apology and not even compensation for my time or paying for something that I didn't ask for. I end up paying for the sensor I originally asked for the 1st time... I asked to at least get the amount off from what I was charged for the 3 HOUR wait for the "flat repair" that wasn't done... they denied to give me a minimum of that. .... IF you go here.... DOUBLE Check their work unless you want to have to pay to get it fixed AGAIN!!!!! Very disappointed and also quite pissed about the level of care and customer service has went down from the place our whole family trusted to take care of our vehicles. Would NO LONGER recommend!!!

Awesome guy, arrived right to my front door in a timely manner. Wonderful service and very…read moreprofessional. Highly recommend using this guy.

Wonderful service came to my job ! % Recommended! Fast reliable and my coworkers needed it too and…read morewe all got great quick service without having to take time out on our off days!

Hit a very big raccoon on an Oklahoma turnpike in the dead of night and my bumper was dragging all…read morethe way back home. Maaco was open on a Saturday morning, took my car in and gave me an estimate of a bit over $1,500 to replace the entire bumper and components. I was told it would take fourteen days to fix. I called in on the morning of day eighteen and was told it would be ready that afternoon. The repairs costed a lot and took a very long time for parts to arrive, but I chalk that up to supply chain problems across this and every other industry. Overall, I would recommend this business. Costs came in as promised, the repairs were done soon enough and the new bumper looks really nice. The weekend hours are also much appreciated.

Insurance claim. Wouldn't work on it until the insurance paid in full, took about 4-5 weeks for…read morethat. It has taken them 4-5 weeks to do the repairs even though it was only moderate damage. So I have been without a vehicle for almost 3 months. I don't recommend them. Takes way to long!!! it was bad enough with the insurance dragging, but repairs, really! You would think trying to get a customer BACK ON THE ROAD would at least be important to them. Just called, another weekend without my truck. ACF