Ican't even rate this Dr. and Staff. For several months I have had an appointment. As we spend…read moresometime away from Springfield she informed me by not even her staff but an associale at Springfield Clinic that she has cancelled my appointment and won't take me as a patient. She wouldn't fill the scripts I need or see me just one time to get me through till I can find another Dr. All this because I spend time away fro Springfield. How about snowbirds that spend 6 months in Fl. She won't take them on? How cruel is that. Makes me wonder what her bedside manner is like. Not good I am sure. I called their office 2 weeks ago and told them that I had an appointment in Aug and could they fill my scripts for a month till I got in to see the Dr. It took 2 weeks to get back to me and let me know!!!! I called daily to see what was going on. They were always to busy to talk and apparently to call back until today. Then they had a secretary call. I hope her practice flops. or she gets taken down with Obamacare!!!!! She needs failure. looks like a couple more feel the same. what does that say!!!!?

She was my doctor since 2001. She rarely sees me and didn't have the time to see me every time I…read moremade an appointment to see her about my health issues. The telephone operator was very rude, curt and didn't want to take time listening me. So I quit calling that clinic and switched to a wonderful caring doctor and the staff are great!!! I'm so grateful for my new doctor taking her time taking care of me each time I called. She and her staff needs to get out of Springfield, Illlinois practice.

Best Doctor in the State of Illinois. I wish he was my doctor years ago, my health would be in…read morebetter shape. I trust him to help me heal quickly. Ann Dutton

From the owner: Dr. John K. Lee completed his undergraduate degree at Loyola University Chicago. He received his…read moremedical degree from Ross University and completed his residency in family medicine at Southern Illinois University School of Medicine. Dr. Lee is board certified in family medicine by the American Board of Family Medicine.

Every time i call this office the nurse tells me to go to the ER. Everytime I see her she sends me…read moreto see a different specialist. I have 14 specialists, and I take 30 pills a day. I bet this woman doesn't even know my name & Ive been going there 3 years. she has never taken the time to get to know me.I always leave there angry and frustrated. Im not hard to get along with. Guess I gotta find someone else.

She's literally the most comforting doctor. I felt like she really listened. Any time I've ever…read moreseen one of her nurse practitioners, I've felt at ease to share and really look into medical and mental struggles I'm having, but Silas, herself, is next level down-to-earth. I'd recommend her or her staff, any day

Paul Phillips was my primary care physician from 2005 to 2025. My blood work indicated that I was…read morehypercalcemic in 2018 among other issues that were VERY OBVIOUS that I needed to see someone. He diagnosed me with depression, anxiety and Ritalin instead of looking at my charts. At no point was I referred to a psychiatrist. I was planning to commit suicide because I was in so much pain due to a hyperparathyroid issue and my brain chemistry being utterly destroyed by this negligent BRO doctor. My sister also became addicted to Adderall which is really common, also almost committed suicide. The office workers are just trying to make it and it's not their fault Springfield Clinic only cares about making money. They hire and fire regularly so they can pay people less. Do not go here. Go to SIU or Memorial.

Billing practices are questionable and talking to the billing department is an exercise in…read morefutility. I saw a doctor in a satellite clinic and had to call and wait repeatedly for injections I got monthly because they hadn't gotten the medication from Springfield. That doctor subsequently left the clinic and I was a victim of patient abandonment when I received a letter saying basically "your doctor left, you're on your own". I won't go back to this facility.

Dr. Villafuerte is spot on. She catches every word, remembers everything about you. She probably…read morereviews charts before seeing you. She is what a doctor should be; Perfect at all times. I know that's a high standard, but people expect perfection from doctors and she delivers!

From the owner: Dr. Lydia Villafuerte received her medical degree from Far Eastern University's Nicanor Reyes…read moreMedical Foundation in Manila, Philippines. She completed a three-year family medicine residency at Southern Illinois University's Department of Family Medicine in Springfield, Ill. Prior to joining Memorial Physician Services - South Sixth, Dr. Villafuerte worked as a family medicine physician in Carlinville, Wyo. and Tuscola, Ill. She is board certified in family medicine by the American Board of Family Medicine.

Very impressed with Dr. Benjamin Stevens, his nurse, and physician assistant in orthopedics. We…read moreonly waited 5 minutes before being called back to a room. Everyone was prepared, quick and informative about my husband's condition. All of our questions were answered about his upcoming surgery. We were totally impressed when all the surgery paperwork for STD was filled out within 2 days for my husbands place of employment. Wow !!!!

Urgent care nurses in particular "Mary " at the 6th street location was very rude. She is…read moredefinitely in the wrong profession. Dr. Abraham was ok he did not manage his time appropriately. I was left waiting for over 45 minutes and no one checked on me and when I popped out the room to inquire. Meany nurse Mary had a ready made excuse as to why which had nothing to do with me. They could have informed me by just checking in. My visit helps pay both the doctor and nurses salaries. They should be a little kinder and more human. I wish there were better options in my city as I would definitely not go to Springfield Clinic but when you live in a small town you don't have very many choices and you have to deal with the community that also works there. Mary needs to take a class or two in customer service, patient care and being a better human. I made a complaint to quality assurance but who knows if that will go anywhere.

This podiatrists office is AMAZING! I went in back in the beginning of March for ingrown toe nails…read moreon both big toes (both margins). The staff (Suzie and the main nurse; forgive me I forget her name) are amazing! As well as Dr. Siebert himself! I had to go back today for some discomfort on one of my toes on one side; Suzie was able to get me in same day to see the doctor. Doctor said it looked like one nail was coming back in and we could leave it or do another small surgery. I opted for the surgery and to my surprise he said he could do it right then and there! I had my step daughter with me so she was able to help with my littler two and as always Suzie and the main nurse I always see we're there to help and entertain them as well! Everyone there is so wonderful, caring and very professional! I highly recommend this establishment for all your podiatrist needs!

From the owner: Comprehensive Foot Treatment for over 28 years…read more The Office of Philip G Siebert DPM, located in Springfield, IL and Litchfield, IL, has been serving the foot and ankle care needs of Central Illinois since 1958. We see children and adult patients at both office locations.We help patients of all ages with:* Ingrown toe nails* Fungus nails* Hammertoes* Bunions* Warts* Orthotic Foot Supports* Heel Pain* Anything foot relatedWe have 2 locations to serve you in Springfield and Litchfield.Call Dr Siebert today to schedule an appointment for us to help with your foot and ankle care needs!

I had a visit with Dr. Strow recently and I was very unpleased with her clinics professionalism. I…read morewent there as a self pay patient because I knew she didn't take my insurance and I was desperate to get my face looked at by a professional dermatologist. Upon my arrival I waited in the waiting room longer than my actual visit. When I was finally called back to be looked at, Dr. Strow only spent a max of 5 mins talking to me. She didn't examine my face, touch my face or even get up close enough to see the problem. She prescribed me minocycline and a topical ointment. I needed a refill of the topical ointment so I called strows office and the front clerk Jane was very rude and told me since i wasn't honest with her about being on a Medicaid card i cant get it refilled. I explained that i was SELF PAY so there was no need to tell her that info if i'm willing to pay for services out of my own pocket. The staff there looks down on those who needs assistance even when you don't use it. Which is very sad because no one is any better than the next person. OVERALL, this was a terrible experience and I would not recommend anyone to this unprofessional clinic. I wish I would have took my money to someone who actually cares cause Dr. Strow sure doesn't!

Well let me start off saying if I could give them a ZERO star i would but it would not let me do…read morethat. OCI in Springfield, IL is the most unprofessional place I have ever been to! First off my son had to come there per his primary doctor referral in which he didn't want to go back there since he was treated so poorly by another doctor there at the facility in which he is not longer at OCI. But his primary doctor said give it a try so he did, at the beginning everything was good his doctor was nice explained everything to him regarding his results and the next steps which was surgery. The doctor said for him to bring in a family member to go over and ask any questions that were needed to make sure this surgery was the right choice being made. So this is where things took a turn, I went with my son to meet with DR. Graves, during our visit I had a list of questions to ask since my son is in his 20's he wasn't sure of everything to ask as this was a very serious spine surgery. Dr. Graves was very unprofessional was on his cell phone during our appointment and was in a rush to get us out of his office so not all questions were answered. So the next appointment was the Pre-Op appointment so I went with him to that one as well hoping maybe the rest of our questions will be answered. We were not even in the office for 5 minutes after waiting over an hour to be seen. Dr. Graves opens the room door as we are still talking walking out of the room while I'm still talking and says see you Friday for surgery. I told my son he shouldn't go through with this surgery, but he was in so much pain he couldn't wait. Friday comes we are in the pre- surgery room waiting everything was going as planned the nurses and hospital staff were very nice and helpful. Anesthesiologist comes in and answers any questions we have and was very nice. Then Dr. Graves nurse practitioner comes in to talk to us and we mentioned we had TWO questions before the surgery that were not answered by Dr. Graves since he was too busy on his phone and walking out of the room during our two office visits. So she says that she was going to get his chart and will bring Dr. Graves in as well. For one we did not need to see his scans again it was TWO questions to be answered. So with that being said she never returned, the hospital nurse came in saying that the surgery will be about 12pm before when it was scheduled for 10:00am-10:30am, okay fine understandable. Then they come back in another hour later saying their was an inpatient that got pushed ahead of my son. It is now after 11am and the nurse said that his surgery will not be for another 3 hours! So by that time we were getting a little upset, then Dr. Graves comes in the room to talk to us about an hour later. We said we had two questions that we had before the surgery, this doctor already cancelled the surgery before he even came in the room. He was very arrogant and wouldn't let us talk and gave us two options he would send us to another surgeon or cancel the surgery. Once he walked out of the hospital room he tried to tell the nurse that the patient cancelled the surgery, in which my mother heard this and made sure that was not the case and made sure it was noted that the SURGEON cancelled not the patient, we also made it clear with the Charge nurse so his insurance will not be billed for something that the doctor cancelled! This was all over because we had TWO questions to ask regarding the surgery and he didn't like that we were questioning him. Along with we called him out for being very unprofessional when we were their in his office that if he wasn't on his phone and would have answered our questions before it wouldn't be an issue. Dr. Graves said we were hesitant to do the surgery and then he said he was hesitant, if you are hesitant to do the surgery why even schedule it! The whole situation escalated and it was the worse experience and we have never been treated so disrespectful by a Doctor! We had spoken with an advocate their at the hospital and filed a complaint, as well as we spoke with the advocate at OCI. The advocate at OCI took this very lightly and by talking to her Dr. Graves will just get away with no consequences with him being very unprofessional as a doctor. Dr. Graves then had the nerve to LIE on my sons' chart saying he apologized profusely to us not once did he apologize! Saying the patient cancelled the surgery, when he was the one that cancelled the surgery. That we were irate in the hospital if we were so irate why was the hospital staff apologizing to us as they said they have never seen a DOCTOR cancel and treat a patient the DR. GRAVES DID! I DO NOT RECOMMEND EVER GOING TO OCI OR TO DR. GRAVES AS THE DOCTORS THEIR ARE THE MOST INCOMPETENT DOCTORS I HAVE EVER MET!

This place amazed me today. I have never seen a medical clinic with such timing. I saw a nurse for…read moreintake questions. I saw an x-ray technician that took pictures of my hips. I saw a doctor that examined me. the main doctor then saw me, recommended bI lateral injections. the PA then came in and gave me the ultrasound guided injections. then the clerk came in to get information to refer me out for physical therapy. All of this happened in one hour. I highly recommend Dr. Gibson and all of his staff that assisted me today.

The best. Been going here for 15 years. Dr Warrington literally changed my life. I was not able to…read morestand for a period of time without my back hurting. After a few visits I was a new woman. I do have to go back a few times a year but I remain pain free without meds! Very pleasant office.

From the owner: We have been open since 1997 and our expertise shows!read more