9 phone calls it took to make one appointment. I'd rather speak to a robot at this point. Took…read more2 days of calling 3 times of being on hold. Hire more people or AI for the love.

Love Julie Ormiston, however, the office patient service is horrific…read more You can be on the line for 16 minutes trying to get through to someone. When you get there, you see people on their personal cell phones. Am a long-time patient, but when calling to get a sick visit on Friday morning, you get told 'we are closing at noon', and our urgent care is not open Friday's. They are open Saturdays. I got advised to go to an urgent care in the area. Forget about getting timely care from your provider even when you are a longtime patient when you have an emergency.

I have been seeing Dr Manish Raval for about 1 year now. He has been prescribing me 2 medications…read more 1 for anxiety and one for sleep. I went to my appointment yesterday and was told by him that he is abruptly cutting me off of both medications that day. I could not believe what I was hearing. Any medical practitioner knows that this could easily result in life threading seizures. When I said that to him he told me I was threatening him and became very rude and nasty. He even told me not to address him as "Sir" and I must call him Dr. Regal. I got the feeling that he is very scared of something. He had a woman I had never seen before following him around and taking notes. This man told me if if I have a seizure just got to a hospital.... Sure... I'll drive myself while I'm seizing to death over to the hospital. Do not go to this so called doctor.

Dr Raval should be in JAIL! I am in this field, trust me. He is a glorified drug dealer! You will…read morewait over an hr to see him and that's after being talked down too and treated like a CUSTOMER BY HIS ENTIRE STAFF. HE DOES NOT LISTEN TO A WORD YOU SAY, speaks over you and walks out. I am a combat vet who went to him after I was tied to get off of the pain killers the VA had me on. I wanted a 90 treatment plan. Not only does he continue to ask me if I need more, he has the nerve to ask me (after him being my PRIMARY CARE DR if I "shooted it or sniffed it"? My immediate response was so confused, so I asked "shooted what?" He reply's "the heroin"! Tears immediately came to my eyes. I've never even seen heroin let alone have any experience with it. (And absolutely no judgement to anyone who does/has) but for over a year my blood pressure was between 165-180/96-118!! Never once was I sent to an ER, had an EKG, he didn't even acknowledge it until months later when I proposed we get a handle on my B/P. This dr's office is NEGLIGENT, RUDE, DISRESPECTFUL AND SO POORLY MANAGED. If you care about your health at ALL, I beg of you do NOT put your life in this mans hands! You will be treated like you are a burden, you will wait over an hr and a half AT MINIMUM and I will challenge anyone to the truth of this statement....he will literally spend under 2 mins with you. He is NOT A PRIMARY CARE DR AT ALL! Even his employees said that his family that came in to help him run this legal drug house are going to run it into the ground. I was told I had to lose weight and find a boyfriend, when I was explaining how badly I was in pain. I begged for 2 hrs for him to send me for an MRI. Of course handed me pills and brushed it off. I recently found out I have a tumor at the base of my spine. I do not want this man to hurt anyone else. Please choose another dr!!!!

I do not recommend orange medical care. It is impossible to get through to the office. No staff…read morepicks up the phone 85% of the time, there is no way to leave a voicemail and on call after hours is non-existent. Apart from that, Dr Raval gave me only 2 minutes of his time my last appointments with him. Leaving various health issues unresolved. When requesting 2 days worth of a pain medication before I see pain management (I have severe arthritis, fibromyalgia and now dealing with shingles on my tongue and in my ear canal. I wake up crying in pain.) He refused. Now I have to go to the ER before I see an oral surgeon and pain management. I can't switch pcp's any faster. Do NOT RECOMMEND!!!

I would honestly have to say the nurse practitioner Miss Taylor is phenomenal in every aspect…read morepossible she understands what you're going through. I like how when she first meets a new patient, she listens to our concerns shows empathy for our pain and suffering, and diligently to find a solution to our problems, which is amazing. Miss Taylor also knows that I am overweight and she's there to help me lose weight so I am very insecure about my weight . That means a lot to me. When Miss Taylor tells you she will send your prescription. She doesn't wait 3 to 4 hours. She sends it right then and there and wish her nothing but the best in life truly you deserve it.. #1

Office manager is this ignorant, rude Hispanic girl. She seems undereducated and speaks broken…read moreEnglish. Their MAs seem to be pulled right off the streets of Newburgh. Kim in the front is pushy and overbearing.