Great experience. Would recommend to anyone. Quick and efficient as well as providing excellent…read morecare.

What a wonderful experience! The young lady behind the counter was welcoming and efficient …read more Then I was taken into the back my Johanna that took mi vitals and asked how I felt very thorough & tested me for strep told me it would take 5 min for results Which it did I was negative. Then a PA came in and checked me again Then the dr came in said I had a virile infection and called in a prescription for me . Totally recommend this place Happy Thanksgiving

Wait time is intolerable. After a full hour in the waiting room (I had an appointment and was told…read moreit meant nothing) I waited an additional half hour (so far) in the exam room.

Going to urgent care can already be stressful, and this experience made me feel even worse. I…read moreexpected kindness and compassion, and instead I left feeling dismissed and unimportant. I honestly left here feeling really upset. From the moment I walked in, no one greeted me or even acknowledged me. I didn't feel welcomed at all. The staff felt cold and standoffish, and no one took the time to explain anything to me. Later, when I called to get my results, they didn't help me with my verification code or resetting my patient portal. It felt like they just didn't care and wanted to get me off the phone.

This is in the first time I was ever disrespected a hospital setting. Today I went in with a ear…read moreinfection. They are normally showing care and compassion. I over herd one of the nurses practitioners say she doesn't really need them I over heard from someone she is a drug addicts. Little do they know that is false I don't do drugs. I have a whole in my heart with a DVT. The Pa dr who was on site , just screened me did nothing along with just question me and kinda bullied me with an attitude. I'm in pain. I left the the room stating you shouldn't talk to the patient like this. Because I was shook. I also made a complaint to the head dr who was their he later on told me that their where no rooms to be treated , but ovbs their where rooms that where available. Just so you know I left the place couple seconds later my ear was bleeding. This could of actually avoid. If they just did their job correctly. Also I have a condition called infective endocarditis [IE] . Their lucky that I didn't just passed out when I got their.

That moment when a doctor asks: "How do you know for sure you're not pregnant?" when you've been…read moreworking in a barn and field in spring,not having sex with anyone, and have Lyme disease symptoms. When I told her I have had my period and haven't had sex in months, she told me that I didn't know how pregnancy works because I could still be pregnant..... In the end, she diminished my neurological symptoms and wouldn't prescribe an antibiotic right away, as is customary in the region. She said that if I have aches and pains I should stop making art all day (I'm an artist) and stop using edibles (which I use to treat period pain). Spoiler: I'm not pregnant and I have to wait a week to hear about Lyme. Dr. Schemmel is the worst doctor I've ever seen. The staff was courteous. It's a shame they have to work with her.

There was a long wait at the urgent care in Mt. Kisco and I was feeling terrible. I couldn't deal…read more I looked up this Northwell urgent care on my phone and was able to see that they could see me in 45 minutes, and I could reserve my spot for that time. It took me 15 minutes to drive there, could wait in my car, then came in 10 mins before my appointment. The man at the front desk helped me sign in, and took me to a room. The medical assistant took my blood pressure and asked me a few questions, so when the doc came in a few minutes later, he could get right to assessing what was wrong. I strongly recommend checking in on your phone and reserving a spot. Much better than waiting room limbo.

The most unprofessional experience I have ever had in a clinical setting. AVOID this place!! Rude…read morestaff. Not what you would expect in Yorktown.

I am absolutely blown away by the care my 84 year old mother received here. We were visiting from…read moreout of state when my mother came down with some ailments. The doctors here were not only kind and patient, but very thorough and knowledgeable. I can not recommend this place enough!

Not so urgent if you're on Medicaid. Felt slightly dizzy for a while and came in for a check up,…read morethinking it would avoid the long wait to schedule an appointment with my GP. I live locally. First Care would did not care to help me. I was handed a sheet of paper with other medical facilities on it, mostly located in Poughkeepsie, or other places out of the area. I was not in shape to drive that far. I was shocked that they would turn away a patient in need. It's the healthcare BUSINESS.

No one enjoys going to an urgent care place. You are there because you got something you don't…read morewant to wait to see your doctor, like on a weekend, and don't need to go to an hospital emergency room. Too many overuse these places and expect miracles. If you have severe pain or a serious issue this is not usually place to go. I'll give them a 5 because they got me in quick through preregistering and got me out with a script that hopefully helps with the viral cold I seem to have. I know that these type of colds take time and need plenty of water and rest. Because of the slight fever they tested me for covid and the flu and thankfully it was neither. Judging a ready care place should be done within the parameters of what they do.

I've really appreciated this place over the years. Today, Leah at reception and Patricia the nurse…read morewere truly wonderful. They were competent and kind which softened the blow of waiting 45 minutes, despite having made an appointment, on a beautiful sunny afternoon. Unfortunately, Dr. Gulati was quite the opposite. I asked him to renew the script for the acyclovir cream that I use for cold sores and he said in a patronizing tone, "Why do you think that's going to help you?" I tried to reply that in my vast experience it *does* help me by shortening the life of the cold sore, but he cut me off to explain it was useless because the virus is internal so I need the pills (which is like hitting an ant with a hammer imho), thereby vetoing my request for a cream. But the research is in, the cream works. The next kick in the stomach was when I asked him if the pills would be helpful, even if the cold sore is a couple of days old. He smirked at me and took several seconds, inhaling deeply and letting out a long, condescending laugh. As that finally tapered off, he refreshed his smirk, looked at me with exasperation, as if I were incredibly stupid, and said, "How would I know that? I don't know how long it's going to last!" That wasn't even my question! It felt to me like deliberate cruelty, almost like a performance. He ignored me when I tried to respond, turned on his heel, and walked away shaking his head. Why does someone like that work in medicine? Does he treat men like that, too? Doesn't he know that people who come to him are suffering and already humbled? Apparently he doesn't care. It was so strange and dehumanizing that I called my sister to process it, to talk me down. Lo and behold, she told me a few years ago she had a very similar experience with Dr. Gulati. I write this review hoping that it might save someone a similar bewildering and upsetting experience. Patients beware: this man might make you feel really bad when you're just trying to feel better.

this is the worst urgent care in the county, they don't even fucking take Anthem BlueCross Blue…read moreShield even when I'm fucking sick. I will never be back into that urgent care again, they don't give a shit about the patients who have insurance that they don't accept, they give zero shits. If I could give zero stars I would, this is completely UNACCEPTABLE!!

Avoid Optum "Urgent Care" like your life depends on it. They never answer the phone. They had a…read morehour wait time while the ED at Northern Duchess had me out in 45 minutes. Rude people. Horrible facility that isn't that clean.