The photographer is very professional, timely, & respectful. The photographs came out beautiful,…read moreand I would 100% recommend booking him for your photo shoot needs!

Eric was awesome to work with. He took time to capture so many sides of my senior. So happy with…read morethe photos and customer service.

Terrible place to rent, they only care about themselves and their money. I called multiple times…read moreabout getting a bee and hornets nest removed from the front of the house and they never showed up. They entered our unit to "clean" before the lease was up, they left trash from the freezer in one of our personal belongs for it to melt and mold. Not to mention they stole cleaning supplies and a bicycle that was inside of the unit. Mind you the unit was not completely empty as it still had furniture inside. If you are gonna take stuff from a "vacant" unit, make sure to take everything next time. We still had our unit keys at that point, meaning that we were in-fact not completely moved out. Don't rent with DRA.

Worst rental company in Eastern Washington. No communication. It took 1.5 years for an email reply…read morefrom the company regarding an issue. Timely ? lol. Their refusal to utilize any online payment or tracking system is synonymous with cash grabbing from tenants . The life of adults stuck in Pullman I guess.

Wow. Where to even begin. Windermere is now "My Rental Company" in Pullman, WA. I'm worried this…read morereview will not reach the right folks since this sorry excuse for a rental company changed their name. My husband and I moved to Pullman and had no other option but to rent through this "company." Everything from start to finish was MISERABLE. We were living in another state and needed to rent in Pullman, ASAP. They would not rent the property to us without an IN PERSON visit. So he booked a flight, signed the papers, and then the worst renting experience we've ever had began. We drove 18 hours and were told the house would be ready for us to move in. WRONG. Nothing had been done. No cleaning. No walk thru. Nothing. So much so there were personal belongings from the previous tenants left behind in the home... everywhere. PLUS, a backed up toilet. (Incredibly unsanitary!!) Let's not even touch on what the exterior of the home looked like. After fixing multiple things ourselves, due to quickly learning that a response from Heidi or her team of "helpers" was not going to com, it was time for us to move out a year later back to our home state. We gave 4 months notice that we would still be paying the rent but would be moving 2 months prior to the ending of our lease. We were incredibly accommodating during showings that they hosted and left the home looking 10x better than we got it. Our lease was up, still heard nothing back from "My Rental Company" when we received a text stating we would have to pay to have someone mow the lawn AND fly back up to do a walk thru. They FAILED to communicate with us and FAILED to complete any of their move out tasks. All of that to say, DO. NOT. DO. BUSINESS. WITH. MY. RENTAL. COMPANY.

My wife and I are incredibly disappointed and frustrated with our experience with Windermere…read more Both my wife and I have excellent rental and credit history and we were still asked for a co-signer, despite having over a year of rent in the bank statement we sent them (which they asked for, but did not look at). This was also clearly stated in the body of the email which also, obviously, went unread. After we replied with an email pointing out the balance in our bank statement they retracted the co-signer requirement. I will say my wife and I made a typo in our application, listing 680 rather than 380 for the rental property we were interested in, however, they failed to reach out to us for clarification and did not make the connection that 680 NW Roberts was intended to be 380 NW Roberts. Which seemed obvious as that was their only available property on Roberts St. We were offered a lease for the wrong property with a lease date that began far outside of the timeframe we asked suggesting further that they neglected to read our application in its entirety. At the end of all of this we were looking to at least have our application fee refund but they were unable to issue a refund. Overall, we had an unpleasant experience. Their combination of incompetence and lack of communication is the reason why we are never going to do business with Windermere again.

I rented from Remax a year ago and I am coming back to leave a review because I've had terrible…read moreexperiences with property managers these past months and am looking back at my experience here with so much positivity. Firstly, Tammy is insanely good at her job. Any complaints about noise and trash is taken very seriously. Also, the properties are super clean at move in and they're very good about yard work, etc. I really can't recommend them enough.

My roomates and I had several issues with this company. A year into our original lease, our…read morelandlords decided to go through this company. We had a roommate moving out and a new one replacing her in our 5 bedroom house. The roommate moving out had already paid rent for her last month. This company would not listen to us or try to help us when we were trying to explain this. They stopped answering our calls and were quite rude over the phone. They kept saying they would reach out to the owners and never did. On top of this, the property was sold and they did not notify us at all. They were not helpful at all and made renting incredibly difficult.

I have rented with Heritage Realty for about 10 years now. They have been absolutely amazing. They…read moreare ALWAYS willing to make an appointment with me if i have anything id like to discuss, I've never gotten late fees, I pay my rent on time each month. They respond quickly to my emails and phone calls. I've actually never had an issue. They are always polite when i go in or call them. There have been a couple of times I've had to call the emergency line, and they have always answered by the second ring. And have people out asap, even on the weekends when needed. Hands down the best company i have rented from in years. Any move out charges they have are listed in their lease agreements and they urge you to take your time reading the lease before signing and asking questions to ensure you fully understand what you are signing. (At least this was my experience, and i fully read and ask questions, likely the same ones, each year) The staff has been very understanding and helpful to me. Literally everything is in the lease and they discuss it with you before you sign the lease.

Heritage was decent when we lived there and were cooperative completing repairs. But charged us…read moreHUNDREDS of dollars and didn't return our deposit - citing "damages" and "inspection" fees. This is absolutely absurd considering we were two quiet girls finishing our last year of school. A company just in the business to thieve from poor college students who are good tenants. Absolutely absurd - do NOT rent from Heritage.

2/6/2025 This…read morerealtor is the most amazing realtor we have ever partnered with. Krista is a no-nonsense person who strives for excellence in every facet of the selling of property. Krista was on top of every movement of our sale. She was a great "hand-holder", and entusiastic all through our sale. We feel blessed to have Krista guide us through the paper trail that comes with selling. She guided us right up to the end and was someone you could depend on to see everything through. She is simply AMAZING! Geoff and Mary Caldwell

Save your time and energy ... Save time and energy and stop looking for the best real estate agent…read morein Pullman and the local area. Krista is SIMPLY the best. You will find that she will exceed every expectation that you have of a real estate agent, local expert, and just plain old super person. Krista is heartfelt and takes every transaction to heart, knowing that this is a major life decision for those involved. I can not recommend her enough!