great service, honest about what needed in my car.friendly is my cars new garage . will stay here…read morefor repairs.

My son car broke down in the autozone parking lot, we called reliable to come tow it for an…read moreestimate. The same day they were going to tow the car their tow truck broke down. This dragged on for a week. When they did get the car finally towed they immediately said we need a new engine. Said it threw valves and timing chain was bad. I called another place and they towed it to his shop. He fixed the car in 3 days. So went from whole new motor to fixed in 3 days. Make sure you check out who's going to work on your cars. Apparently making a correct diagnosis is not an option here. But they were OK with changing my son 160 bucks for towing the car.

I bought a new 2024 Silverado LT trail boss, at the end of April. I had a terrible sales…read moreexperience, due to the sales manager Ricky. I stopped in one night and was given an extremely low evaluation for my Silverado trade in. I was going to walk away and go to another dealership, but you had the truck I wanted. I came back and worked with Ricky again and received a fair deal. The issues came when I came back to pick up the truck. Ricky knew for two days what time I would be coming in. We agreed to have the truck ready to go because I was stopping in the middle of soccer games I coach. I verified with him the day before, the morning of, when I was 45 minutes and 10 minutes away. He only told me when it was at the light in front of the dealership, a certified check was needed for my down payment. This took me an extra 30 minutes. When I got to the dealership, nothing was ready. Finance didn't have any to jig together, the truck was not cleaned or washed. I ended up being there for over two hours that was supposed to be a promise of less than 45 minutes. I finally got the truck and started to leave. The dash had an issue where there was a large gap that you can see into the dash. I immediately told Ricky who told me to come in at 12 the next day and he would have service fix the problem. When I got there service all went to lunch at 12pm. Ricky would not see me and ignored my calls and messages, sending anything sales manager to talk to me. A service appointment was set up and they replaced the bezel. The same issue was there with the gap. The service tech told me that's how it was supposed to be. I know you're not supposed to be able to see into the dash board. I have had 3 silverados with the exact same set up and it was not like this on any of them. I also showed the tech another truck you had instock to prove my point. I then spoke to Mike the service manager. He set up to have the grey section of the dash replaced. After this the gap wins slightly better but still present. Mike was helpful and did try to appease me for the experience. The truck came back in and a different style of clips were added. I was told it was all fixed and a picture was sent to me straight onto the dash showing it was fixed. The issue is when looking at it slightly above is when you can see into the dash. So obviously the entire time you are driving. I let Mike know the gap was still there, he blamed me and said I was damaging my own truck. He referred me to Art Evans. Art opened a case with GM, there has been zero update from GM. I called Art and Mike which took me two days to get ahold of Art who never called me back but only responded saying he got my email and sent it to GM. We are on day three of no update from GM. With minor responses from Art, never calling me as I asked.

These people are very vengeful They spent time working on something I never requested when they…read morecame to me with a hefty bill that I questioned and the services I requested not done I refused to pay they slapped my car back together so quick and sent me on my way Damage to the exterior was caused by the shoddy way they put my car back together customers beware I know REVENGE when I see it

Surprisingly stress-free…read more Compared to the other dealerships I visited, there was a noticeably more casual and friendly atmosphere here, and Lori Weight, who was helping me, was also very personable and nice. After some of the experiences I had at other places, it was refreshing to find the car they promised to show ready, checked out, and as described. The follow-up visit to fix a small issue with the car I bought also went pretty well. All in all, very nice.

Took a week to get an appointment but I took my car there to get analyzed and fixed because it kept…read morestalling out. they ran the analysis quick enough and found that the boost pressure sensor came out of the charge air cooler outlet pipe, so there was a big gaping hole in the pipe. They literally put electrical tape over it and said they ordered the part but it was on back order and would be a couple weeks but they were going to try to get it from somewhere. I paid for the analysis and left with my car. A week goes by I don't hear from them and they are not answering their phone. I stop in and they tell me they didnt realize that i wanted them to order the part. now the tape lasted not even 1 day and I told them that and to please order the part. Another week goes by, same deal. Not answering their phone so i go in again. still have not ordered the part! Told me they were having difficulties. Says they're going to order now. Finally I decided to take my car somewhere else Because obviously they are not reliable. guess what? Dude had it fixed in less than 3 hours! I get home - Bowser calls and says the part came in . I'll never go there again. Totally different experience than Bowser Subaru in Mt Pleasant. I'm giving them one star due to their lack of communication and lack of consideration and not following through with what they said they were going to do the first time!