I was recommended to see Dr.Goicochea by my OBGYN. She found a nodule on the left side of my…read moreThyroid. First of in his office there are a lot of "Best of..." plaques. Obviously he is very good and has many years of experience. He did an Ultrasound and two biopsies to decide for the best procedure. He was very knowledgeable and explained everything with patience the entire time. It is hard to understand all these medical terms but he had patience and made me feel as comfortable as I could feel. The first biopsy was pretty painless and over fast. The second one needed more specimen for a special DNA test and was a bit more uncomfortable but still totally fine. After results came back 60% probability for cancer he suggested to get only half of the thyroid removed. He also gave me the option to remove the whole thing because a lot of people choose that for peace of mind. I chose to remove half. My procedure was done at the Massachusetts Ave Surgery Center On surgery day he came to talk to me before the procedure. Explaining what's going to happen. He is so calm and professional it makes you feel better. Surgery went great. I woke up sore to swallow but ok. The first 3 days of recovery were sore and than pretty good after that. So I'd recommend to take 3-4 days off of work. The incision is healing up nice after a week and a half. It looks like the incision is going to be pretty nice and clean. I got stitches from this inside so no stitches scars to come. Yay Thank you Dr.Goicochea for taking care of me. I will recommend him to anyone that has to deal with Thyroid issues

I was recommended to see him from another endocrinologist as "The Best of The Best!" My first…read moremeeting was informative, I did not realize the severity of my situation but he advised me to get specific testing so he would know to proceed with surgery. After results came back, we scheduled surgery within 2 weeks and I was TERRIFIED however many of the nurses at Shady Grove Adventist Hospital let me know they have never seen incisions as clean and virtually unnoticeable as his. The surgery went very well, lasted about 3 hours (I was slightly a special case) I barely had a sore throat and resumed normal life the day after. His bedside manner is awesome and he definitely put me at ease as this was my first surgery. He has also worked on close family friends of mine and they all say the same of Dr. Goicochea! Highly trained, knowledgeable and professional.

Manor Care Potomac, Renoir Wing has the BEST staff! They are all friendly and professional. My mom…read morehas been there close to 3 weeks and I visit her at least 3 times a day. I have always seen responsive, respectful and knowledgeable staff. They treat the patients with respect and affection. Barbara, Edward, Bert, Angeli, Jay, Darlene, Mary, Elizabeth, Beatriz, Mimi, Paule! These names stand out! Amazing at what they do! Dana at Social work and Kelly. Martin and Chatna at PT. Lauren, at OT. Jan at the front desk. We have been well taken care of! I cannot express my gratitude enough. When we arrived , my mom was under the effects of all the narcotics she was given at the hospital. They were all so patient and understanding. It's a great place for rehabilitation! Only service that was less to be desired was the hairdresser. She ignored the sign up sheet and told us she was too busy. My mom had been waiting for her appt. for days to find out she had bumped for her patients that are her "regulars". We were told to sign up again for a later date. I took my mom out for a haircut the next day.

Our experience at Montcare Potomac was deeply disappointing. My mother was admitted here to recover…read morefrom hip surgery and receive regular PT and OT. While the physical and occupational therapy teams met expectations, every other aspect of her stay fell short of professional standards. The facility lacks clear protocols or any sense of a standard schedule. Our arrival set the tone for the entire stay. No one was available to meet the ambulance, and our family was forced to wander the halls just to find a staff member. Once she was settled, the lack of oversight became even more apparent. Because my mother has dementia and cannot advocate for herself, we remained by her side. We witnessed firsthand as call buttons went ignored. When we finally stepped into the hallway to find assistance, we were often told staff members were at lunch. It feels as though the staff does the bare minimum, especially when they believe no one is watching. Memory care should never be an excuse for providing less than adequate care, yet that is exactly what we witnessed. I am particularly frustrated by what felt like a "bait and switch." I toured the facility beforehand and was shown private rooms on the first floor which are in much better condition. The second floor, where my mother was placed, is a stark contrast--peeling wallpaper, broken furniture handles, and bathrooms that feel unclean. The clinical follow-through was equally poor. Despite having a nutritionist on staff, no one ever consulted us regarding my mother's dietary restrictions. We explicitly instructed the nursing staff not to give her sugary juices to avoid spiking her blood sugar. While they acknowledged the request, they failed to follow through, delivering orange juice with her breakfast the next morning. Had we not been there to intervene, her health would have been at risk. Furthermore, basic administrative tasks were handled poorly. The social worker was asked to order a wheelchair and ordered the wrong size. While I recognize that having family advocates present can add stress to a team, the staff showed no extra concern; if anything, they backed off, seemingly assuming we would handle her care ourselves. Everyone here seems to be passing the buck, ignoring patient health, safety, and comfort. These facilities are paid significant sums by Medicare and private insurance, yet Montcare is not delivering on its promise of quality care. We have moved my mother out of this facility to ensure her safety.

Diabetic Eye Exam- staff are always friendly and work to get a good appointment. Dr Wenger is…read moreknowledgeable and professional and is worth the price of the appointment- FYI- you will need to file the claim with your insurance company.

Dr Wenger is a knowledgeable and caring ophthalmologist. I receive the finest care at each visit…read more Her office staff are pleasant and professional. The phone is answered promptly and the staff works with you to make appointments convenient.

I had surgery done by Dr. Gilbert (who works at MOST but performs surgery elsewhere) at the Surg…read moreCenter of Potomac. After surgery, I was supposed to get a prescription for pain med. The Surg Center staff kept saying it had been sent to CVS although it had not; I had to spend an entire afternoon after my surgery pursuing the issue. HOWEVER, staff at Metro Orthopedics (MOST) were extremely helpful (even though the issue was not theirs; the mistake came from the Surg Center). Both the MOST front desk and the surgery coordinator Dorinda were very supportive. Dorinda had to spend a lot of time on the phone to get my issue resolved and finally made sure that CVS received the prescription. From this experience, and also from previous interactions, I give 5/5 starts to MOST staff.

I had a great experience with Dr. Gilbert! He was professional, knowledgeable, and truly caring. He…read morelistened to my concerns and explained everything clearly, which made me feel comfortable and confident in my treatment. The staff was also friendly and efficient. I'm very grateful for the care I received and highly recommend Dr. Gilbert for orthopedic care!

BEWARE: DO NOT WASTE YOUR TIME, ENERGY OR MONEY!…read more Where do I start?! I bought a groupon for this place and have been trying hard to get my treatments done so I can be done with this place for good. I should have gotten a refund months ago, but I gave them the benefit of the doubt since I had never had laser done before and I was so excited and eager to have it done. I would give this place 0 stars if possible. First problem: Staff is shoddy. Voicemails are NEVER returned and it is very very RARE that they even answer the phone. They can't hold down a receptionist and there is never a physician on site. Next, of my 5 appointments to date, EVERY SINGLE ONE has been rescheduled at least once, some twice and once 3 times. This is not an acceptable way to do business. Also, when they reschedule, its usually for weeks ahead., not close to your original date. Unacceptable. I am told they only have one laser in the office (and it is not maintained properly)... hence the fact that it overheated and SHUT OFF during my first treatment and I've had several reschedules due to the laser being "down" I am trying to get my last treatment in but now I'm being told the laser was damaged in the storm because it was left plugged in over the weekend and they don't know when it might be fixed. REALLY? I had my treatment scheduled for before my vacation so I could get it done and not have to worry about sun exposure. Well, guess what? My appt was rescheduled for a few days before I leave, and I get a call a few hours before my appt to reschedule again. I'm told it wont be fixed till after I leave for vacation, now I'm stuck and can't have this treatment till Fall. I'm told "there's nothing we can do". The one technician, Alicia, who only worked on weekends was the only saving grace to this place. Unfortunately, she told me at my last visit that she was resigning and leaving. I don't blame her at all. I wouldn't even want this place on my resume. Lastly, I'm not even sure the laser has been working properly all along. I have had 5 treatments and I only see a very little result. I know that even if I get the 6th treatment, it wont get rid of hair. I will have to invest (again) elsewhere to have the hair removed. I know everyone is different, but I know people who have only had 2 or 3 treatments and have seen better results than i'm seeing with 5. I have a hard time believing a business with this many bad business practices & poor quality is even still open. My opinion, it wont be for long. Once my treatment is done, I'll never go back. Ever.

I've been to Shady Grove Laser a few times now and I'm (almost) hair free! The staff is…read moreprofessional and accommodating. Dr. Behram is thorough and knows what he's doing. Hopefully I'll try out their other services soon!

I'm really looking forward to my next appointment with Dr. Faulkner. He has such a great bedside…read moremanner, and I always enjoy getting my Botox with him. I'm quite particular when it comes to my face, but I have a strong connection with Dr. Faulkner, and I can't wait to see how refreshed I'll feel after my next visit!

Came by to get Botox as I was new to the area and needed a new clinic…read more I'm so glad I found this place and came here! Dr Faulkner really listened to what I wanted and helped me get the results I wanted. He educated me on areas of Botox and how much is typically needed but also respected what I wanted to do. I had a negative experience at a consultation elsewhere but it was great to find this office instead. His staff was really helpful and friendly. I felt welcome and cared for. I'll definitely be back for more!

I had a very positive experience with Dr. McNeill's treatment of my varicose vein in the fall of…read morethis year. The initial evaluation, followed by ultrasound, the actual ablation and follow up all went smoothly. The staff are pleasant and efficient. I did not feel any pressure to have more procedures. Diana G.

I had an excellent experience with Dr. Mcneil's treatment of my varicose veins. He works quickly…read moreand explains everything he's doing. He converses throughout the procedure so that your attention is directed away from it. I also highly recommend his staff for their sclerotherapy and cosmetic procedures. They are extremely professional, knowledgeable and friendly.

Dr. Andrew Holmes is my Orthopedic Surgeon. He performed knee replacement surgery on my right…read moreknee in 2014 and my left knee in 2015. I was knock-kneed and while doing the knee replacement surgeries he also straightened both legs. Both surgeries were 100% successful and I am pain free! I highly recommend Dr. Holmes.

From the owner: Dr. Holmes specializes in comprehensive treatment of hip and knee arthritis, including joint…read morepreservation techniques, minimally invasive partial and total joint replacement, and complex revision total joint replacement.

The Hopkins staff is always knowledgeable and professional. The quality of their care is…read moreoutstanding. Office staff is good although sometimes seems a bit stressed. So glad they take my insurance. Always try to use Hopkins when possible.

Shoutout to our local community heroes! Dr Carrie Nieman and staff here in the Bethesda location…read moreare a beautifully orchestrated office! The doctor has so much knowledge and accomplishments ! A credit to this establishment. I was able to go on the website, YouTube, etc to learn how awesome the body works and how hard specialists work and train.