I had an umbilical hernia repair performed by Dr. Glenn T Hifumi , and my experience has been extremely disappointing from the surgery to the aftercare. After the procedure, I continued to experience severe pain and complications that have not improved. I returned to the hospital where the surgery was performed because I was concerned something was wrong. The pain has been ongoing and serious, and I feel like my concerns have not been taken seriously. When the surgeon was contacted, I did not feel he showed concern for my condition or the level of pain I am in. There has been very poor communication and I feel like I have been getting the runaround instead of clear answers or solutions. At one point, I was even told they needed my CT scan again, even though I had already provided it. It felt like my records were not properly reviewed. I was also told conflicting information about my situation, including confusion about why another surgery was not done, which left me feeling even more uncertain and frustrated about my care. The mesh used in my surgery is also causing me ongoing issues, and I feel like this is not being addressed or taken seriously. A week later, I am still experiencing the same symptoms, including severe pain, and I do not feel like there is any urgency or concern for my condition. Overall, I am very disappointed with the lack of care, communication, and follow-up. Patients deserve to be listened to and taken seriously, especially when they are in pain after surgery read more

- Excellent Surgical Care with Outstanding Final Pathology Results *** The surgery itself was essentially perfect, and the final pathology results could not have been better. We are deeply grateful for Dr. Hifumi's expertise, dedication, and humanity. He did not simply perform surgery -- he truly changed the course of our lives during one of the most difficult times we have ever faced. We would also like to sincerely thank the entire office staff. Everyone was kind, responsive, professional, and supportive throughout the entire process. We never felt alone. We will never forget the care we received here, and we recommend Dr. Hifumi and his team with our whole hearts. read more

Hola mi nombre es Maria Lopez, Recomiendo al dr Hifumi hace un mes me hicieron una cirujia de hernia y recivi mucha atencion del doctor ademas sus empleados en su oficina son muy amables y atentos me trataron muy bien, los recomiendo grandemente. read more

Worst office staff I've ever encountered. Not forthcoming and very short (snippy) on the phone. The doctor has been on medical leave for several months and they fail to keep waiting patients informed that the doctor is not back yet with no firm date of return. They claimed to call for a second rescheduled date but could not verify a date and time that they called which is bad record keeping. Truth is they didn't call at all to avoid wasting my time coming to the office. Months ago for the first reschedule, the receptionist had me make an appointment only to then say she couldn't give me the appointment before extending my authorization. After a week to do that, there was still no mention that they didn't know if the doctor would be back. This should have been shared when I called for the first appointment. Why not have another doctor to refer people to? Now I've wasted four months or so with no medical assistance. My advice is to find another general surgeon until the doctor is actually back in the office. read more

Excellent doctor. Takes the time to explain and more importantly, to listen to your concerns.

My daughter needed surgery and because she is a a minor, we were specifically referred to Dr. Hifumi. I am very grateful for Dr. Hifumi and his staff, my daughter was treated with kindness and respect. Her surgery/ recovery went as expected. The office staff were really helpful and professional! read more

This Doctor is the worst , I needed a revision surgery , , so he said he was gonna take out the old and rebuild it , like terring down a old house and building new . but he didn't , he just added more mesh and something called a plug , iam in worse pain now then before he worked on me , he is a liar and cares nothing about the people he operates on , his the worst and he has made life harder for me , it is wrong what he has done to me and his office is bad, it's sad , doctors are sappost help people. read more

This year, unfortunately we got the news that my mom had a tumor and her stomach and it has been a difficult time. Glenn T Hifumi operated on my mom and thank God she has gotten better. I really wanted to shout out a specific nurse. Her name is Gloria. She was actually the translator for the doctor. Gloria offered amazing customer service and more importantly always checked in on my mother to see how she was doing. I definitely recommend this clinic to anybody that's going through the same thing that I was going through. God Bless read more

Dr Hifumi might seem intimidating at first because of his big booming voice, but he is such a kind man. He has to be if he's in this business. He's good at what he does. When I first went in to surgery, they told me that it will probably be the first of two. Dr Hifumi was able to remove the infection in one attempt...no second surgery needed. Score. His receptionist, Erica, is also a sweetheart. The assistants were friendly as well (I think names were Gloria & Roxy). Note: If you don't have medical insurance and you need to arrange payments, they WILL definitely work with you. read more

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Very busy office! The staff was great and friendly. Dr. Hifumi was awesome and takes the time to explain things throughly. I will continue to refer people to his office, he's a great surgeon. read more

This place is horrible for appointments. Everyone time i come i have to wait 2-3 hours even i have an appointment. What is the point for appointment. Dr and staff is very nice and talk properly but everyone time has value. Please improve your appointment timing's so people can go for work. I hope you guys understand my pain. read more

Dr. Glenn T Hifumi, MD is the best doctor I've ever had. He is always available to see me with my medical problems and take care of them quickly and safely. read more

Dr. Hifumi is the best surgeon, I have had 2 surgeries with him and I was so pleased with the outcome and recovery time that I had. He is fantastic great hands and great personality. His staff are also great and professional and nice, I would recommend him to everyone that need a surgeon. Thank you Dr. Hifumi for taking care of me. Appreciate everything you and your staff had done for me. read more

Dr.Hifumi is the best doctor around. Very kind and caring and made my procedure go super smooth. I highly recommend him and his office staff who went out of their way to reach me. I was a little elusive because I didn't want another surgery but it was the best decision I made. I am feeling great, surgery was yesterday and I'm healing well. Must be because Dr.Hifumi is the best! Thanks! read more

I had my hernia repair surgery by Dr. Hifumi on March 26, 2021 with an outstanding success. My recovery after surgery went well as expected. I would definitely recommend Dr. Hifumi to anyone who might need a hernia repair. Thank you Dr. Hifumi and your professional staff at College Medical Center! read more

Very happy professional staff and great MD. He really takes time to explain things and is very knowledgeable. I feel like a person here not a number. read more

Dr Hifumi are caring and awesome, he tells you everything to understand all procedure you need to done with. My dad had 3 surgery under him and all doing well, no problem. After your surgery you have appointment upcoming right away to see you if you are fine. Nice clinic so clean and neat. Some people said he his kinda strict but generous. read more

Dr.Hifumi is the best! He stitched up a cut on my chin. He did it very precisely and carefully. He made me feel really comfortable with my questions. Even though he looks like a big, scary man, he is actually really nice! So, I definitely recommend him to anyone who needs a really good doctor! read more

Very professional. Helped me with all my questions and made me feel comfortable with the upcoming surgery. Thanks again doctor

Dr. Hifumi is awesome. His staff is awesome. Dr. Hifumi is warm and caring. He explains everything to you and asks if you have any questions. His staff is so friendly and helpful. Seriously one of the best and nicest doctors I've ever had the pleasure of meeting. The surgery he performed on me was very successful. I can't say enough wonderful things about him and his staff. Thank you Dr. Hifumi read more

Goods news (Amazing Doctor) & Bad News (Staff & Wait)... Good news is - Nicest Dr I have personally seen in a long while. Dr. Hifumi put me at ease about the procedure & with his efforts to get it done now. He made me feel 100% better going in to the procedure & kicked but on the actual surgery. So amazing... The Bad News - after complications with the antibiotics I called the office to explain my situation to see if I could speak with or receive a return call from Dr. Hifumi to ask a couple questions about the antibiotic (2 mins tops) & the nurse says no. :( read more

Eventhough you have an appointment, you still have to wait for about an hour before you see the doctor.

You really have to wait when you have an appointment in this place. Came in at 3:30 and at 6:50 still no Dr.to see me asked several times when Dr.would come in all I got was in 5 minutes waited a while longer still no Dr. Girls in the front desk shopping online for shoes and had me wait about 3 hours still saw no Dr. Finally walked out of this office very dissapointed.. read more

I called to set up an appointment to get a small cyst removed I was on hold for over 20 mins & I was told I would have to wait 2 months for the next available appointment. Very disappointed in the fact that this place was recommended to me. read more

Dr.Hifumi is a great surgeon he did my hernia repair surgery he explained everything that was going to happen and what to expect really caring person he's staff are amazing great job overall thanks ... read more

This place in very inconsiderate of other people's time. 2 hours and still waiting. Great Docter but staff sucks.

Dr. Hifumi explains medical procedures in lay terms....but expect to wait forever before your name is called into an exam room. Anywhere from 1 hour- 1.5 hours. Don't believe office staff when they tell you it will be 30 mins. Take a good book. read more