My son needed his car towed to a body shop and Vanzant's did a wonderful job handling it with care!…read moreThey were fast, efficient, and very polite. I will definitely use their services again!!

I've held off on posting this for a long time, but enough is enough. Our experience with this shop…read morehas been one of the worst we've ever had, and the amount of issues we've dealt with after their work is unbelievable. First, they broke our steering knuckle and never took responsibility for it. Then we discovered that the repair we paid for wasn't even done correctly -- they used the wrong bolts (mind you they found a random bolt and cut it off and used it instead), didn't complete the job properly, and said nothing. On top of that, they broke our axle and tried to hide it (picked our truck up pouring differential fluid that had just been changed the month prior) and they damaged our differential sleeve (resulting in us having to buy a new differential) because they kept having to pull the axle out due to mistakes they had already made. We specifically asked if any additional parts needed replacing and were told, "You basically have a new front end." That was simply not true. Critical parts, like sway bar links, should have been replaced during the work they performed. Instead, they left the sway bar links digging into the lower control arms -- the very same control arms they installed. Because they didn't recommend the correct replacement parts for our lift, we're now dealing with another blown axle, plus the already botched bolt work. Every issue we're facing traces back to this shop and no one else. And each time we've expressed concerns, we were met with a nonchalant attitude as if these problems were no big deal. I get it trucks that are older and higher mileage will have issues but you can't point fingers at others when they simply knew what they did was wrong and tried to hide it. If they would have been transparent and honest with me things would be different. I did address them over these issues and they again point fingers and tell us we have a lack of knowledge of mechanics but as we mentioned previously they must be the ones lacking knowledge since they didn't know to replace the sway bar links and left them digging into the lower control arms. We are not wealthy, and we don't have money to keep pouring into repairs caused entirely by negligence and dishonesty. We've spent thousands fixing the mistakes they made, and we have service records and receipts for every issue uncovered after their work. They do not care. They did not offer to help, say sorry, oops, nothing. only played blame game. It says a lot that I wouldn't even trust them to correct their own mistakes -- I'm convinced the truck would come back in worse shape. I've warned others to stay far away from this shop, and unfortunately, we're not the only ones who've had similar experiences. At this point, I don't believe they can make this right, and if necessary, we will be taking further steps. This shop has proven to be completely untrustworthy, and they will never touch our vehicle again. We assure you this review will be met with a defensive blaming response trying to make excuses. We have heard them we don't tolerate excuses you can't blame people for stuff you hid and only you touched. I'm sorry! Just be professional and honest that's all everybody wants.

They got my truck in the day I called, got everything done in a timely manner, the service was…read moreamazing and the pricing was great! I definitely recommend them!

Wouldn't take our vehicles anywhere else. A tight, well run shop, where we feel comfortable knowing…read morethe job will be done properly and correct, at a fair price. Thanks to the Great Crew

I used this place several times, fast reasonable pricing if make appointment job done in a…read moretimely manner

Excellent ! Nicest staff took such great care of us! We will return & tell all our friends!read more

+Jeff's autobody and repair shop is incredible The job that…read morewas done on my Altima I live in Murray yes took my vehicle to Jeff's One of the only certified Nissan/Infiniti body shops in Western KY Also from check out his wall he is certified on all manufacturer vehicles Why take a chance to have future problems Take it to one place insurance and everything else I think I was leaving with Enterprise car rental in about 15 minutes And when I got it back it was perfect This is coming from a Nissan certified Master Technician and ASE Master Technician 28 years with Nissan North America.... retired Ken Kukowski

I just want to say thank you again to Harlan Automotive and Mike. Recently I bought a used…read moreMercedes-Benz E-Class in California and delivered it to my elderly mother in Murray Kentucky. The car is the W211 chassis which I've always liked since it first came out. A generally very reliable car. I've been driving BMWs and Mercedes since the 80's and wanted to get her a safe, reliable and low maintenance car. That said owning these cars can be inexpensive but only if you don't let things go too far maintenance wise. You also do need a knowledgeable mechanic and he can save you a LOT of money and lower your Total Cost of Ownership. Before delivering it to her I had my mechanic of 20 years service the car and also had him perform all the minor repairs and work it needed using only new Mercedes parts. Unfortunately a few weeks after being delivered to her the car's alarm decided to fail and began running down her battery silently 3 nights in a row. One of the guys with the service and towing guys suggested Harlan Automotive. I ended up talking to Mike at Harlan Automotive and was very pleased with his technical knowledge and dedication to customer service. He even arranged rides for my mom to get to and from the shop. He fixed the problem the first time for the price agreed, and delivered her repaired vehicle within the promised time window including the ordering and delivery of the new alarm module. I also want to take a moment to address a theme I saw on a couple of other Yelp comments. My sense of things is that Harlan Automotive is an honest shop providing top shelf garage services to drivers who are interested in a fair price to maintain their vehicles. It's not going to be the absolute cheapest place but they're fair, honest, reliable and quality focused. They also stand behind their work and went out of their way to help my elderly mother.

Nice people expensive though. It costed me $34 and change for 1 license plate bulb!! Wow!!read more

I was trying to diagnose a sound from one of the rear wheels. They diagnosed it right away, quoted…read moreme an excellent price, and did it for that price once the part came in. Also, whereas some places would try to convince me that I needed new tires on the rear, they recognized the value of the tires that it had. Finally, while I was there for the repair, I asked if they did the kind of work required to reconnect part of a body panel. They do, and it was repaired by the end of that visit. Plus!!! They did not charge me for that extra repair even though I said that surely I owed them something for the extra work!!! My old car repair people retired, and I was looking for a new home. I've found it.

Always received decent service from this shop in the past. Took vehicle over for a 4 wheel…read morealignment, and it took 3 hours, when every other place I have ever had it done, was about an hour and a half tops. They had no other vehicles in the shop, so I have no idea why it took so long. The fact that they charge a $15 shop fee on a service they already offer, plus a 3% convenience fee for using a debit card, is beyond ridiculous. It would have been nice to know these fees were going to be charged up front, before making the appointment. An extra, unexpected $30.00 charge on top of the quoted price, is just insane.

Had a blowout on the interstate in our RV. They came quickly and changed our tire and they were…read morevery professional and reasonably priced. I highly recommend this service.

Had to get my 2015 Peterbilt car-hauler towed and I was loaded. I've used this company in the past…read moreand had a good experience. This time was the same. They sent Zach out to tow me and what a great driver and worker he is. Very professional, level headed and calm, and already drives like a veteran truck driver--thank you Zach for getting my Pete to a garage safely and efficiently.

If I could I would give them 6 stars. We broke down in the middle of a road in the national park…read more They got us up and running within 4 hours. I am very greatful

These guys get it done! I had my alternator go out on my truck and needed a tow. Had them on…read moreFacebook and it was picked up and delivered to the mechanic within an hour. Very reasonable rates as well. They offer many different services and I recommend them to anyone in need of their services. Thank you A&D Recovery!!