The Glidden House feels very much like 'Old Cleveland,' at least to someone who grew up visiting grandparents and other relatives around the city. It just has the old feel that felt very comfortable from the time I walked in. (Plus the people are very warm and welcoming, of course -- it's Cleveland, after all!) Dark woods and the richness of royal blues with wheat sheaf patterns make the front section feel very much like a massive mansion or old inn, although this stretches into a 'hotel extension' feel. The hallways in the central area -- from bar area on the first floor and above -- are lit by huge windows that let in lots of natural light. The rooms are good sized, with a comfortable feel. In them you'll again find the dark woods, along with royal blue on the lower half of the walls that shifts at the chair rail to a soft gold color on the walls. One touch I really liked was the 'old-fashioned'-style phone (although with push buttons) to pull out more of the classic feel from the rooms. Also, the pillow-top mattress is _extremely_ comfortable -- I need to find out what type it is and where I can get one for my home! I had two problems with the rooms. First, you can't really close the blinds very well, which leaves light always coming in. And second, while it's generally really quiet (whether because of the area or because the walls are mostly good), the door seems paper thin, as if it has holes in it when it comes to sound -- you can clearly hear anyone walking by, and I even heard the guest services person talking to the people across the hall about their thermostat, even when he (I assume) went into their room and fixed it. (Maybe they left the door ajar, but the sound changed as if he went in and I could still hear them talking although they seemed to be speaking in normal tones.] I could also hear clearly a violin player practicing across the hall one morning, but only through the door, not the walls. On the walls, I'll add that I said "mostly good" for the them because they seemed to let in sounds of alarm clocks from other rooms -- radio and cell phone -- but little else...no voices, showers, etc. The pluses -- including the location that's excellent to sites and Case Western, and only a short drive from downtown -- far outweigh my gripes, so I'd stay here again. read more

This is not a five star hotel... don't get me wrong... there is no pool or gym. What it is... is an elegant boutique hotel of incredible quality and service for incredibly reasonable rates. If I have one complaint it is the intermittently slow wi-fi... but I can't complain too much because it's free! It's proximity to L'Albatross down the alley is a definite plus! read more

My wife and I have stayed at the hotel several times. The location in University Circle is very convenient. We can park the car and walk to museums, great restaurants and other activities. It is quite and pleasant. The patio, bar and the staff are all excellent. My only caution is in making reservations. We have had trouble with their own online process and have found reserving through other sites to cause issues. In particular, we recommend NEVER using reservations.com. They basically use another reservations site in the background and charge a substantial "service fee" on top of that. Book directly or be careful.... multiple reservations systems are not a good thing here!!! read more

We stayed a night at this boutique hotel during the winter. As our first experience at at a "boutique", we weren't quite sure what to expect. This is what we found: superb customer service, very comfortable, luxurious rooms, a cozy bar on the first floor where guests seemed to congregate and the bartender took part in the conversations and encouraged camaraderie. The location is excellent; we walked to the Crawford Auto Museum, the Western Historical Society and the Botanical Gardens. Since we were attending a business function, we didn't have to pay, so I can't really comment on price versus quality. I do know, however, that I would highly recommend the inn to others! read more

Lovely staff and a very cute hotel in general. Just around the corner there is Case Univ and plenty of restaurants for a bite to eat. Breakfast was to-go due to COVID. Room was great and the tv was big read more

Awesome place to stay! Near several places of interest including museums and the clinic. The breakfast was enjoyable and delicious. Rooms were good, but not spectacular. read more

The location is great--right on a college campus across the street from museums and a nice park is within walking distance. The rooms are charming, a bit different , and very clean. The breakfast was generous and everything but the breakfast eggs was good. Coffee was great and the strawberries and blueberries plus lots of other fruit , homemade oatmeat , many pastries, bacon etc. made for a nice meal. We were there on a holiday and it was quite crowded close to 9 am--if you can get in earlier , you would find it easier to get a seat. The price is about what a nice motel would be with tons more charm and a staff who or friendly in a real , not over the top, way. This is now our go-to hotel in Cleveland. read more

This hotel seems to have a split personality. The breakfast is wonderful with attentive servers. The property is pretty. The bartender was friendly and took pride in his work. The location is terrific. At the same time, my room had crack in the window (sealed with tape), and lacked a directory of hotel services, or even a "Do not disturb" sign. The night clerk who I spoke to about the lack of a directory was not only unhelpful, he did not seem to care. (His response was that I could ask him about any services...when I tried, he gave monosyllabic answers, and I had to draw information out of him as if I were playing 20 questions. The actual exchange went: 'Do you have a gym?' 'No.' 'Do you have an agreement with a local gym?' 'Yes.' 'Is there a charge?' 'Yes.' 'Do you have a map that would show me how to get there?' 'Yes, there is one at the desk.')The next night when I spoke with him on another issue (which, ironically, could have been resolved if I'd had a directory in my room listing the hours of hotel services), he was equally unhelpful, apathetic, and frequently looked away as I was speaking to him, as if I were a distraction. His repeated response was that he could do nothing and I would need to speak to the manager the next day. The hotel is more expensive than you might expect for Cleveland. The food and drink prices are more in line with what I would expect in Manhattan. In exchange for that, it aspires to deliver very high quality. Some staff meet that goal well. But the overall effect is undermined by other staff that are apathetic and allow simple issues to go unresolved. read more

This was a super beautiful hotel and we were so happy we chose to stay here. The staff was super nice and helpful. The rooms were very comfortable and clean. The house had a lot of character and it was so nice to be able to sit out in their courtyard. It is also located right across the street from two of our favorite destinations in Cleveland - the botanical gardens and the art museum! It's also super close to little Italy which has a super awesome vintage store (moonstruck), restaurant, and bakery. The only reason for four stars instead of five was the breakfast. When looking at other reviews and photos, it seems that under normal circumstances they have a much better breakfast. However, the breakfast we experienced was not great. I think this was because of COVID in which case it is totally understandable. They had options that were more prepackaged/ to-go items. I would definitely recommend staying here is you are coming to Cleveland! It is a great local hotel that it perfectly positioned in the city! read more

What a lovely wedding weekend we spent here! The hotel is on the National Register of Historic Places. The staff is friendly and accommodating. The breakfast included with the room price offered many choices. The dinner was served so efficiently; they are skilled at handling large groups. Perfectly prepared sea bass and filet mignon were delivered to tables of 12 so the entire table was served at the same moment. They had two bars set-up which was a nice touch. I would recommend this venue for a group gathering. read more

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This is not a bed and breakfast. It is a really nice smaller boutique hotel. Clean. Very friendly. Only ding was I was on the side of the Sergio's (the restaurant) and occasionally got cigarette smoke in my window - on the other hand my room also smelled like fried food and tasty meat so 50/50 on the smoke versus delicious smells. Come to Cleveland and stay here. Great for business travelers. read more

We stayed at Glidden House for our first anniversary and had a great time. The hotel is luxurious but incredibly comfortable and cozy. The people are great and treated us like family. The breakfast is excellent and it is in a neighborhood of Cleveland that most people don't know about. And it is a $10 uber to downtown, if that's what you want. We will definitely be back. read more

My travels took me to Glidden house two times in two weeks and I'm so happy that I picked this hotel instead of one of the big chains. Glidden house has all the charm that the big hotels lack, without sacrificing any of the amenities you'd expect to find in a large chain. The front of the house is part of the old Glidden mansion, but as you move to the back of the hotel, modern rooms make for comfortable landing spots after long days in Cleveland. Breakfast is included and served in a gorgeous dining room. Don't expect traditional hotel powdered eggs and some oatmeal. Glidden house serves egg bites, caramelized waffles, fresh granola, etc. There's something for everyone and it's a great way to start the day. There's also an excellent bar in the hotel with ample seating if you're meeting with a group of people. Glidden house is a comfortable spot and a hotel that I would book again in a heartbeat! read more

This hotel is fabulous! So much nicer, cleaner, and more stylish than any other chain hotel in Cleveland! I got married at the Natural History Museum, so I had my wedding guests stay here. I also stayed here the night before my wedding. The hotel rooms are small, but comfortable. The decor is warm and welcoming. Everything is VERY clean! The lobby and common areas are beautiful and the little bar next to the lobby is great. The bartender was so much fun! I would highly recommend this hotel to anyone. read more

Sorry to be the outlier, but this hotel was a terrible disappointment. We chose it because it was rated #1 on Yelp, but our experience was awful. For starters, I'm all for old school charm, but Glidden House's outdated reservation system is unacceptable and totally screwed us. I was a little nervous when I called and they said they don't do email confirmations, and that they have two separate reservation systems that aren't coordinated (!?!), but we went ahead and reserved a king suite and a second room with two queen beds for our adult kids. After we checked in, we discovered our kids' room had a single queen bed and a roll-away cot. We questioned the front desk and were told they "oversold" and that's all they had. What??? What kind of hotel oversells, and even if you make that mistake, wouldn't you call the guests and tell them, or at the very least tell us upon check-in, not leave us to discover it? Did they hope we wouldn't notice? They did nothing to compensate us for this mistake because the desk attendant said that only the manager could do that, and she wouldn't be in until the next day, after the time we had to check out. As for the rooms themselves, the website grossly exaggerates their charm. The common spaces on the first floor are cozy and nice, but the rooms themselves are dowdy and tired with awful lighting and miniscule bathrooms (my husband and I couldn't fit in the bathroom at the same time). In addition, our temperature control didn't work, and our room was freezing all night, and the fake fireplace didn't work. The Glidden House is not downtown, and the only reason we stayed in a somewhat inconvenient location was because it seemed so charming on the website. Instead, we experienced a hotel that was in the middle of a construction zone, past its prime, and provided terrible customer service. read more

We stayed in Mary grasseli glidden room ( suite room on 3rd floor). Breakfast had a lot of choices and our kids loved it too. Very convenient location. read more

A lovely Inn with perfect service. Everything exceeded our expectations and is a pretty place to stay while in Cleveland. The location right on the edge of Case Western campus in University Circle is also very convient and a great location to walk around the hounds of the school and visit museums. read more

Two nights. Two cold egg breakfasts. One broken elevator. Not an experience worth repeating.

Location is the strong point for Glidden House - smackdab in the middle of Case Western Reserve University's campus and University Circle. Service is top notch, but rooms are small and soundproofing is nonexistent, making the rooms a little on the loud side - especially if you are going to be in the room during the day while the housekeeping staff is working. read more

Eh. Honestly for the price this place was not worth it. There are a lot of weird quirks that ruined my stay...If you don't put a DND on your door when you get in the cleaning staff will knock on your door early in the morning "to see if you're in there". That's so ridiculous...I've never experienced that at any other hotel and frankly, that means there is a major communication breakdown between the reception staff and the cleaning staff. What other boutique hotel has trouble keeping track of their guests like that? There are so many other ways to track guests besides waking them up before 9am. In their defense they do suggest that you put a DND on your door but that REALLY important fact is buried deep in a doc on the desk. I got in really late and didn't know it was necessary to read the literature about the room (like rly?) so...super annoying. Additionally, the lighting in the room was really fluorescent and grating. The decor is a major departure from the charming outside of the place. There were no pens, paper, or utensils in the room (maybe that's a covid thing?). Last two things, the room only had a shower (no bathtub). I've stayed in Motel 6's that had more bathroom accommodation. Also their internet is TERRIBLE, it was as slow as dial-up. read more

beautiful old house w comfy rooms and a friendly staff. Breakfast was so delish and served in a beautiful community room w windows to the campus. Use a wheelchair and our room was accessible. Thank you Glidden House! read more

Beautiful, old boutique mansion; perfect for any occasion. We hosted our wedding reception here in August 2010 and were blown away by the charm and friendliness found behind its doors. We were looking for a quaint European-style venue to host a modest 110 guests. As soon as we walked through the doors at the Glidden House we were sold. Gorgeous old architecture, beautiful decor and a welcoming grin that doesn't end! Outdoor patio with tent is fantastic and the new additions of the chandeliers are prefect touches! Leary and Kate were a dream to work with and made sure that all of our requests were met. In a tough economic time they were also more than helpful in finding us the most cost effective means to our ideas! Perfection is the best word I can use to describe having a wedding at the Glidden House. Rooms are beautiful as well; we stayed in one of the original home rooms and felt pampered to the max. Warning; you will not want to get out of bed in the morning.. so comfortable! If you are looking for a quiet, romantic night away or a place for your next intimate gathering the Glidden House is the way to go. You will not be disappointed! read more

I came here recently for a holiday party. The inn was decorated with lovely Christmas decorations, and just looked so warm and welcoming. The staff were quite friendly, and took our coats immediately upon entering. There were different areas with food, which included cheese platters with roasted veggies and crackers. The other rooms had mini burgers (angus beef, parmesan eggplant, or chicken tikka) with brioche buns and fries in mini paper cones. They had three different types of fish that were all cooked differently and also lots of shrimp with cocktail sauce. I saw lamb chops as well, but didn't dare touch them since it was too raw for my liking. In the last two rooms with food, there was pasta, artichoke/spinach dips, and of course a dessert platter to spike everyone's sugar levels way up high. The lay out is quite wonderful because it flows through each room, and you ultimately end up in the dining area with views of the garden. The windows are large, so natural like can seep through. It is quite a beautiful place, and a wonderful spot to stay for out of town guests- not to mention an awesome location to have a holiday party as well ;). read more

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An excellent experience over the course of a week. Attentive staff, and a wonderful barkeep! Try the Rockefeller cocktail!

Beautiful mansion turned hotel. Well run. Tasty free breakfast. Nicely appointed rooms. Original artworks adorn the rooms and hallways. Nice little bar off the lobby. read more

My bf and I stayed in this hotel the weekend of May 28th and were very happy with this hotel. The staff was very warm and friendly upon arrival. Despite the fact that their system had broken down, the large amount of wedding guests the night we stayed and an overcrowded parking lot I must really rave how great it was. The parking valet gentleman we had the pleasure to meet was extraordinary. He was kind and very considerate. The front desk staff were exceptional in communicating what was going on with their computer system crashing and reminded us we mattered and worked very hard to get us to the room the day of our arrival. Our room was very cute and we comfortable. As I mentioned before we had a room literally right next to the wedding commotion the weekend of our stay and it was still very quiet in our room. The proximity of this hotel was perfect to Severance Hall, The Cleveland Museum of Art, The Botanical Garden and Little Italy. This hotel is very cute and great. I would highly recommend it to anyone. We also got a peek of a wedding that was going on. It was a cute venue for that as well. read more

It looks charming on the outside and so close to fun activities..but the "charm" wears off when the rooms are so desperately in need of updates. For the price I would go downtown to the 9. It's the same amount and different vibe but at least I'm not stuck in the hotel from Groound Hog Day. Sorry, Glidden..you need to update to ever get me back and too many wedding noisy weddings when I stayed. Hope it changes. :( read more

Lovely stay, close to everything in Cleveland. Nice attentive staff, and peaceful surroundings.

DO NOT STAY HERE! Your life could depend on it! I had a horrible, traumatic experience here. The hotel gave OTHER GUESTS a keycard to my room, and OTHER GUESTS tried to enter my room (316) at 12:45 AM!!!! Fortunately the door lock was on, but that did not stop these people from banging and banging the door trying to open it. I woke up and flew out of bed, my heart racing, and fell and bruised myself really badly and sprained my wrist. Whoever it was who was trying to enter disappeared (I heard the voice of a man and a woman). I then tried to call the front desk and ALTHOUGH I HAD TOLD THE HOTEL IN THE AFTERNOON WHEN I CHECKED IN TO THE ROOM THAT THE PHONE WASN'T WORKING they hadn't fixed it and I COULDN'T CALL FOR HELP!!!!! Seriously, what kind of hotel messes up like this?!?!?! Imagine the door lock hadn't been on the door....Complete strangers would have entered my room while I was sleeping. It's been a week and this still freaks me out. I have been in and out of the doctor's office and the physical therapist this week, and am still hobbling. The part that really gets me is that OBVIOUSLY the guests who were given a keycard to my room must have gone back downstairs. But did anyone from the front desk come up to make sure everything was okay? NO. COMPLETELY UNACCEPTABLE--AND DANGEROUS!! read more

Great hotel! The suites are nice and the staff is friendly. Much better than a "chain" hotel.

My husband & I stayed at Glidden House for our anniversary in November 2007. The Glidden House is a mansion that has been converted to a "bed and breakfast hotel" and is quiet lovely. It is located within the Case Western University area and near several museums: The Cleveland Institute of Art, The Children's Museum of Cleveland, The Museum of Contemporary Art, Western Reserve Historical Society (my fave), Museum of Natural History, and the Cleveland Botanical Gardens. Check-in was fast and easy. Our room was small but stylish and quiet. My husband loved the plasma tv and I loved the big comfy bed. We didn't stick around the room too much - we headed to Coventry, a trendy neighborhood a few miles away, which is one of our favorite areas to go in Cleveland. It has some good restaurants, shops, and some bars. Little Italy is also up the road if you are hungry for good Italian food and a nice atmosphere. The Glidden House isn't really a place for kids. The only reason I didn't give it 5 stars was because I thought is was a big pricey for such a small room! read more

Glidden House - Hotels Near Me - Cleveland, Ohio

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I'm very confused by some of the previous negative reviews. Nothing about this hotel is negative. My stay at this hotel was wonderful. The beds were so comfortable and my family raved about the breakfast. I enjoyed the 24 hour expresso machine. The location is safe and close to museums and restaurants. If I ever come back to Cleveland I will stay at the Glidden House. PERFECT STAY! read more

So very perfect. Loved it. Check out the Arts & Crafts era library where breakfast is served.

This place is so pretty and clean and the staff is great. The concierge is amazing and so nice. Yesterday I overheard him arrange for a ride for a woman in distress (obviously not a patron)to help her get to where she needed to go. He did everything with the most soothing, kindest, most articulate voice I have ever heard. read more

I was in a wedding here recently, and it turned out BEAUTIFULLY. The wedding coordinator at the time was awesome! He had it all together, and he was just such a calming, nice guy. Everything went off without a hitch, and the guests were all complimenting us on how beautiful the ceremony was. It was very reasonable in price, also, which is surprising for such a beautiful venue. The only thing that wouldn't work is if you had like 400 guests. They simply wouldn't fit...at least not where we were. I'd recommend this place to anyone. The rooms are beautiful too, as we got ready in one of them beforehand. read more

Had an issue that went unresolved. After three unreturned phone calls to Tom the general manager and 22 days later no solution. My family will not be back. read more

We stayed here the night of our wedding (5-30-09) and had an amazing experience... We were disappointed to come back for our 4-yr anniversary and be disappointed. Th fireplace and heated bathroom floor were turned off for the season (it was 6-3 but it was also 55 degrees that night)... The bed sheet came off the bed on all sides... There was only decaf coffee (and when we called thy brought us 2 packets -- 2 cups -- of caffeinated coffee. Gee thanks. We found the alarm clock under the bed the next morning, along with trash that housekeeping had apparently never cleaned... There was only one robe. It all added up to a solidly mediocre experience. read more

I stayed here while in town for my first Cavs game. I looked into staying downtown, but most of the hotels charged extra for valet and did not include breakfast, both of which were not issues here. It was a quick and easy 15 minute drive to the arena, but we were far enough away that it didn't feel as though we were downtown. This hotel is so cute and in a really neat area on Case Western's campus- very walk-able with many museums close by. The room was nicely decorated, comfortable, and quiet. The hotel itself isn't too big and is in a beautiful old mansion. The sun room, where you can eat breakfast or just hang out, is gorgeous. The breakfast included sausage, eggs, pastries, and oatmeal, however it was presented much more elegantly than your typical Holiday Inn buffet. Such a great experience and I would highly recommend to out of town guests or people looking for a more laid-back, romantic location. read more

Location was very good as was customer service. The rooms were clean but the furnishings were a little worn in the rooms. We would return- make sure to check for internet specials. read more

It's a nicely decorated boutique hotel at a good location. The room was clean and bed and pillow were comfortable. Walls are thin. I could hear people talking in the hallway. The breakfast buffet was great especially the eggs. There is limited parking and it's a little cramped. The front desk and the bar were mostly unattended.Both of the ladies at the front desk were not very kind. We arrived early and asked if we can check in early and the only respond we got was 'check in is at 4' no other comment. Same attitude during the checkout, it's like they are forced to work there. A few words with a straight face. Overall a good stay. I wish the staff at the front desk were more helpful and kind. In one of the comments smo mentioned a 24h available espresso machine. The staff had no idea and even getting tea in the evening was difficult. read more