Wolverine sells their shoes and boots in their own stores, a number of retail outlets, and through…read moretheir online website ... this is a huge company. My experience was very good. I had tried to purchase boots on someone else's online store and had a bad experience. I then ordered different boots on the Wolverine website and had a great experience, and the price was right. While the boots that I received rubbed a part of my foot wrong, I needed to return them. Wolverine had no problem, provided a free return, and refunded my money promptly. I couldn't be happier with the online experience with Wolverine. Highly recommended.

The soles on my Merrell's dry rotted. I had them longer than a year so no warranty. I offered to…read morepay for the fixing of them but the Merrell customer representative said unfortunately because I live in Florida and did not wear them much, the soles do tend to dry rot and there was nothing they could do to help it. Mind you, I paid around $250 for these boots. Never again.

Lee & Birch is such a wonderful store! They are boutiquey without being horribly over-priced, and…read moreare always on trend. The denim selection is full of great brands that you know are quality and will hold up. Off the top of my head I know they carry (or have in the past) Hudson, Paige, and Spanx. The shoes are mostly Sorels, which always stand up incredibly well to our rough Michigan winters. Pro-tip: there is usually a Sorel trunk show or two every year, and special discounts offered for trunk shows and fashion shows! They have 4 locations: Grand Rapids, Rockford, Grand Haven, and Kalamazoo. Their website has inventory from all locations. Various events are held at each location as well. Kalamazoo is the newest, but it looked like they had a huge sidewalk sale this year. Grand Rapids hosts a great fashion show every [normal] year with other partnering local businesses and restaurants, drink tickets, a live DJ, and tons of great raffle prizes. I've also attended smaller versions of the fashion show at the Grand Haven and Rockford locations and they are so much fun! With the shut downs this year and social distancing in play they've adapted the sales and fashion shows to virtual events, which have still been surprisingly fun! They are interactive, have swag bags if you reach a certain $ order amount, and they still do giveaways by asking fun and simple questions. I think there have been 4 this year; the sale on the most recent one was insane!! At first glance the prices might seem high. That's partly due to the quality of the brands they carry. But they also run sales along with the fashion shows and occasionally throughout the year. Rewards can be earned on your account when you spend a certain amount, plus birthday discounts. And their accessories are actually very reasonably priced as well for the quality. I love this store! The Rockford location is my favorite (and closest). The shop is so cute, it's easy enough to shop around and see everything, and the stylists are all so helpful and friendly. Definitely check them out if you haven't already. Support Local!!

If you ever wanted to walk into a blogger's closet and go shopping.. this is your chance…read more Lee & Birch is the cutest store with the cutest clothing I have stepped into. I honestly feel like I could wear (and would want to wear) just about anything in the shop. They have everything from the super trendy styles to a more classic piece, all very tasteful. In addition to clothing, they offer accessories, bags, candles, shoes, and water bottles. Their price point varies so i feel there are options for everyone; some very affordable pieces to more high end. The girls that work here are super friendly and helpful, without being pushy. The store is clean and super cozy. They do not accept returns, just in-store credit or exchanges. They have a website, also! Can't say enough good things about this place!

I love supporting our local businesses and when my son needed new sneakers we stopped by. I've…read morealways heard great things about this long time Westside staple. Upon entering we were greeted promptly. It's not a huge store but has a lot of variety. Unfortunately they were not competitively priced. Sneakers in the triple digits are just not in our budget. Still I may come back for their annual tent sale and see if there are more budget friendly options.

i love coming here. They are always very helpful and I love to support my local stores. They have…read moreso many different types and styles that it is very easy to leave Westside of Grand Rapids

Customer service. I was asked three times by the same person if they could help me while shopping…read moretoday. I said no thank you. I'm just looking. I ended up finding a couple of pairs of shoes, and I wanted to also purchase some footies but the style I wanted were on a row too high for me to reach. I approached the employee who was standing behind the counter at the register near me, and who had previously offered to help me. I asked her if she could help me get the socks from the top row down and she mumbled, "sure I'll have to jump but I can try." I told her there was no reason to jump that I could have done that but I pointed to a ladder on wheels a few feet away and said I thought you could use that. There was a young man stocking but he wasn't using it at that moment. She got up on the ladder and I had to repeat myself a couple of times as I told her the ones that I wanted to see. She got the socks, pushed the ladder back to the other employee and mumbled something under her breath as she went back to the register. While I was trying to decide if I wanted the socks she asked me if I wanted already and did I just want the shoes. I tossed the socks on the counter away from my shoes, and said "I guess so. I wanted to see some other socks but I guess that's not an option" my sarcasm was lost on her. She said, "so just the shoes?" And she started to ring me up, but I was so put off by her attitude that I said, "never mind. I'll buy these on line instead." She stood there acting surprised and not understanding what had just happened. She was rude and I'm not going to spend my money in a store where someone is making smart Alec comments to me and mumbling under their breath as they walk past me. I was one of maybe three people in the store and it was about 30 minutes after they had opened so it wasn't a situation where she had been working all day and was tired. I've been there before and that same employee was behind the register making wise cracks. I can ignore that sometimes but not today. Someone else can have my business and my money. I love Skechers and will continue to buy them but not from this shop.

If you like Skechers you can find a LOT of them here :) It…read moreis good to be able to try them on.

The service was pretty bad they barely had any sizes and just said that they don't have that size…read morewithout doing anything to look.

The discount rack is great for people with big feet . Size 14 I always find decent shoes for a good…read moreprice at this store. The customer service is decent too. They always ask if I need help when I come in.

I love the quality& selection offered here! Such beautiful clothing & priced so reasonably! I…read morealways leave with something flattering to wear and don't break the budget doing so

Every time I go there,I spend all my money from my clothing account and I get my additional 10%…read moreoff. They carry great quality name brands, and have an excellent name-brand purse selection! The prices are reasonable, especially during the first Friday of the month sale. I really love the fact that they carry ALL sizes!! I have always had great and helpful experiences with the employees. By far my favorite consignment store!