My now-husband and I drove from Boston out to Northampton, MA to purchase our wedding rings at the…read moreDon Muller gallery. After being disappointed time and again by jewlers in Boston that were too busy to really care about us, meeting Don was a total dream come true. Not only was he having a trunk show of our favorite designer (Alex Sepkus), but he was also able to offer us some excellent suggestions for a "dorky" ring for my chemist husband. We walked out of the store feeling fully understood, appreciated, and completely excited about our purchases! They specialize in sophisticated-whimsy! This is the place to go if you want someone to really pay attention to your preferences and style.

This place is wonderful. Its a great place to find gifts or some new decor for your home. Also, it…read morecarries a wide array of fine jewelry that is designed by local artists. They also do custom pieces. A sure fire place to look for an engagement ring...

My absolute favorite jewelry store. Everything Rebekah designs is gorgeous, and the antique…read morecollection is perfect. I have purchased multiple pieces from the Northampton store, and I plan on buying more. I love everything they carry, and the women working there are incredibly helpful and sweet. I'm not the most delicate when handling my jewelry, so I unfortunately damaged one of my antique lockets. I brought it back into the store, and Rebekah went above and beyond to repair it, clean it, and have it back in my possession in no time at all.

Bought a $200 pearl bracelet that not after long was coming apart. I brought it in to see if they…read morecould do a quick repair and they quoted me $110 to do it. I was very disappointed that they wanted to charge me half the amount of the piece of jewelry. for something that probably shouldn't have been a problem at the first place.

Went for an appointment today at 12 -- I had called the previous day and talked with the guy to…read moreschedule it. I got there exactly at 12 and sat outside for 15 minutes -- kept calling, no one answered and the voicemail box was full. No one even showed up so I left, now not being able to resize a ring for my wedding. Bad business practice = bad forecast

A rare find. Not just a jewelry store, but artisans & repair. Delighted to have made the…read moreacquaintance of Cuauhtli. He was able to help me with fixing my favorite necklace while engaging in personal conversation that you rarely find in shop keepers these days. PS Be sure to look into his gorgeous variety of sapphires. The colors will enchant you especially if you're not aware of sapphire's diversity.

If I could give zero stars, I would. I went to Hannoush Jewelry for a simple second opinion on some…read moregold jewelry, and the man working there was dismissive from the moment I walked in. He asked if I had "done my homework," and when I said I wanted to hear their offer before mentioning the first quote I'd gotten, he became annoyed, pushed my box back at me, and basically ended the interaction. I've never been treated so poorly in a jewelry store. I will NEVER go back. Save yourself the frustration and go to Murduff's at 90 Main Street, Florence -- they were respectful, honest, and actually interested in helping.

I desperately needed a watch battery changed for a graduation gift. I parked in the 15 min spot for…read morefree right out front and they were done in time so I didn't have to pay or worry about a parking ticket. The grad loved her gift. Best of all, it comes with a 1yr warranty. I accidentally put my review on the wrong location. Corrected.

I had a complicated request to make a new ring...using large stones, diamonds and antique gems…read more Viola-Mia's creativity was astounding!She carefully and patiently listened and adjusted the design and then the fitting so that it looked great and fit so comfortably! Recommend her without hesitation!

I called Murduff's this morning, and was treated truly well. I asked if I could bring in some…read morediamonds to get a ball park of what they work. Having been a Jeweler/ metalsmith for 50 years, I realize that this is not the call you want. I went in, (without an appt.) and had my diamonds looked at, and found out exactly what they were, how much they were worth on the open market, and had a great exchange with the person I talked with. Some of it was brutal truth, but given/delivered in a very realistic and personal manner. -Very good honest and friendly people. Go there!

Every day I have my morning coffee in a mug I got at Pinch some 15 or more years ago. I pop in…read morewhenever I am in Northampton, and always walk out with something unique. I've always found the staff to be friendly but not pushy, and they can provide a complete backstory on the artists. Over the years I've bought wine openers, wallets, jewelry, lighting, and of course, pottery.

Pinch is a wonderful shop! The cutest hand crafted wares and the friendliest staff! I especially…read morelove the bowls and mugs, but it's also worth going for their artisan jewelry. I try to buy an ornament from here every Christmas while shopping for gifts!

I had the chance to revisit Kestrel, and it's just as beautiful as I remember it, if not more. I…read morealso love that they let us bring our little pup into the store! Immediately when you walk in, you will feel a sense of warmth and good vibes come over you (greenery just does that for me). This is such a wonderful little store. Their focal point is obviously their plants and succulents-- they have a gorgeous selection of mini/succulent babies, air plants, vases and more. They still feel a little pricey compared to the ones I buy in Cleveland, but the store itself is so unique, that if I lived in Northampton, I'd probably purchase exclusively from here. Having visited Northampton a few times now, no trip would be complete without a stop to Kestrel. It's a great place to buy a gift or something special for yourself. They also have modern/dainty jewelry, baby gifts, and high-quality coffee table books. It seems as if they are constantly curating and adding to their collection of lovely items! The staff is always super friendly and helpful and always buzzing with customers. Love!

No greeting...treated like a nuisance when I commented on the lovely items in the shop. Rude and…read moresnooty! I will never give them my business.

Beautiful store, great for gifts, unique clothing, perfect baby items, lovely and friendly staff.read more

I bought a dress for my granddaughter, and before purchasing it I asked the salesperson whether I…read morewould be able to return it. She told me yes, as long as it was returned by January 8. A few days later, I decided to return the dress because it was too expensive for a newborn. When I went back to the store, a different salesperson told me that the store only issues store credit. When I explained that the previous salesperson had not mentioned this, she pointed to a small pink slip stapled to my receipt that stated the store's refund policy. I asked to speak with the owner, who repeated that the policy was printed on the pink slip. I explained that the slip was given to me after I had already purchased the dress, which makes it irrelevant. The salesperson should have informed me of the return policy before completing the sale. I also pointed out that the standard expectation is to receive a refund, and that the store should clearly post its return policy--such as on the front window or at the register--so customers can see it before making a purchase. Failing to do so is a deceptive practice. The policy should be displayed prominently in the storefront to ensure fair and transparent business practices. I returned the dress and was issued a store credit. I am now disputing the charge with my credit card company. I've always supported small businesses, but I will no longer support The Blue Marble.

Mr. Stone and his wife came to our senior center in East Longmeadow in November of 2025 to purchase…read moregold and silver. He and his wife were very professional and extremely polite to all that had appointments. He did not force anyone to sell their valuables. He offered a price and if that was acceptable to the customer, the transaction was made. His wife worked alongside him helping to keep everything running smoothly. Never once did I get the impression that her role was to distract in the process. She was kind and most helpful as Richard was. I have not been to their shop in Northampton but the experience was a positive one overall. Richard did explain at the beginning that offerings would be made in the price of gold on the day. He saw over 20 people over a two day period, and many left with a check written in the spot.

This guy is a pirate. He won't let you get a price somewhere and then come back. He won't tell you…read morewhat his commission is on scrap gold, like any reputable dealer will do. Anywhere else will be better.