Two weeks ago I visited Kirsten and Glo Medspa for toxin. I explained in depth my experience with toxin and that I was sensitive to toxin with my ideal Botox dosage under 20 units in the forehead region by Dr Houseman in Raleigh. My provider Kirsten seemed to understand this as I was adamant in my explanation. By day 4 I had a pretty ideal result. By day 6 I had complete paralysis of my forehead and bro. On day 6 I went to Glo Medspa to discus results with other providers as my provider was out of town. I asked repeatedly how many units were used and both Nicole and Jaqueline gave responses like 36, explaining that 4 units of Dysport was equal to 1 unit of Botox. On day 14 I went back for my follow-up where I finally learned that over 90 units of Dysport was injected in my forehead and brow regions alone resulting in an absolutely unacceptable outcome. My provider either did not listen or did not care. I'm not sure what more I could have done to assure a better result, but the attitude by senior P.A.s at Glo Medspa likened my result to the first time at a hair stylist. "You just don't know how a toxin will perform the first time...". Well, when your client describes in detail how a toxin performs in them, listening will aid in getting a great result. Because less than professional care was taken, I am left with multiple issues various parts of my face. I was charged for an unknown amount of Dysport, over $750 after a $80 combined credit. This essentially means over $800 of Dysport was used and complete paralysis of my forehead is the result. I'll have to deal with this until it wears off, approximately 12 weeks of spring and summer. The toxin used in my lip and chin gave a pretty good result without the use of filler, but again, this is a 12 week fix where as the use of filler would be over a year. On day 3 I started to experience double vision from the extreme use of toxin in the eye area. This is an unfortunate side effect that may or may not remedy itself. My lip is numb and thick feeling on one side and has affected my speech and drinking ability. Jaqueline and Kirsten decided the remedy for this overuse on my brow and forehead causing me to have an extremely hooded lid would be eyelid strips so that I would be able to use mascara. Yes, you read this correctly. I know this all sounds kind of absurd. And it is. In the end I received an apology and accountability from my provider. I was not offered a refund or a credit for this botched job. A refund would not have remedied this result. It would have, however taken some of the sting out of the double insult. As unfortunate as it is, I'll have to live with this. It's a hard lesson of time and energy and money, but hopefully it will wear off with no lasting effects. I think a lot of people don't leave an honest poor review of Glo Medsapa because we feel silly and shallow trying to remedy the effects of time and gravity when we know it's only a vain attempt to cheat mother nature. . I'm okay with a public awareness of my attempt if it means one person will take the time to speak soundly and clearly in their wishes to NOT have complete forehead and brow paralysis for months. I would not recommend this provider, not because of the "botched Botox," but because of their reaction to it and their treatment of their client afterwards. read more

Your decision to go to Glo Medspa will not disappoint you in any way. They are complete professionals highly trained, latest equipment & medical grade products to use, for an outstanding result. I have received multiple types of facials, waxing, brow & lash tinting, from Nancy for 4-5 years now. She pays deep attention to my needs as I have psoriasis, and am severely sensitive to new products. Nancy takes the extra time to make sure that she is using the best product choices for my desired outcome. She counsels me with how & what to use, without the pressure to just sell a product. She always tries to make sure that the choices are economically and safe driven for me. She has the absolute ability & skill level to transform you & take the stress away each and every time. How the appointment goes is completely up to you, if you want to be quiet, talk, get information during or after about what she see's/thinks about your skin, just tell her. Nancy is an outdoor enthusiast and can keep you engaged about her biking, swimming, work outs, or day trips. Great conversationalist, and her services from the beautiful music, lovely scent, her technique, skill level, and desire to give you the most amazing service, will not disappoint you in any way. Highly recommend spending time with Nancy. read more

Susan is an artist, no other way to state it. There is absolutely no comparison to her discerning eye and expertise. I now travel to Wilmington specifically to see her and the Glo team. I'm almost 52 and have sought Botox/Dysport-type services sporadically over the last 10 years or so... more regularly over the last 5 since inevitably, to quote Steel Magnolias' legendary glamour technician Truvy Jones: "Time marches on and sooner or later you realize it is marchin' across your face!" The inconsistent results from other aestheticians has been the primary reason for my hesitancy to pursue regular treatments. However, Susan's skilled approach achieves excellence every time -- I look like ME and that's all I want. The pride she takes in her work comes through in her attentive consultation, realistic recommendation, and the authentic enthusiasm she shares in her clients' excitement over their beautifully refreshed face. What a PRO! read more

My friend and I went to Jamie yesterday to get our annual brow touch ups done- she did microwaving for us 2 years ago. The process can be uncomfortable but Jamie makes it as relaxing as possible. She is calm and personable, professional, and efficient. My friend and I go in together, taking turns, as we all chat together during the process. When it was over, our brows looked fabulous and we were ready for another year. We appreciate the whole staff, as they quickly got us 2 last minute openings that day! Thanks again, Jamie read more

I started going to Glo MedSpa because they offer IPL treatment and for someone that suffers from rosacea, IPL is amazing and helps aide with broken capillaries and overall redness caused by my rosacea. I was so pleased with the results that I started going to them for all my aesthetic needs (Botox, filler, IPL). I trust my NP Anna whole-heartedly and my experience with them from Day 1 has been nothing but positive (with great glowing skin! :)) Thank you Glo MedSpa for all that you do in helping me feel my absolute best. read more

I went to Glo Med Spa in November and met with Rachel who did an assessment of my skin. We decided to schedule an Eco 2 dermabrasion for January. She was so thorough and very competent during the procedure and after. She gave me her cell phone number and followed up with me which was very comforting. The difference is -my skin tone is smoother, my pores are much smaller and the fine lines have disappeared. I was very satisfied and would recommend the Glo Med Spa, Rachel, and the products she recommended after. read more

Brandy's hydra-facial was an absolute game-changer! From the moment I stepped into Glo, I felt welcomed and at ease. Her expertise and gentle touch made the experience incredibly relaxing. My skin felt instantly refreshed and rejuvenated, as well as she was able to recommend some products for me. I can't thank Brandy enough for her exceptional service and the glow she brought to my complexion. I'll definitely be back for more! read more

Every trip to Glo MedSpa is a treat! I indulge myself a few times a year with special things that lift my spirits.....and this is my go to place! Everyone is super nice. The knowledge of the medical staff is spot on. The services are professionally done and you leave feeling excited and invigorated. Recently I've been seeing Kristen who is amazing! Self care is important people ... we all deserve a little pampering. read more

Glo Medspa is my go to place for skincare. I felt so welcome during my first two visits. The from staff is always helpful and puts the patient first. The PA I saw in May had a perfect blend of professionalism and friendliness. I enjoyed the short converstation. The RN I saw the second time has been with the company for 16 years. She discussed my medical changes with me, showed empathy, and made me feel at ease. read more

I always tell myself when I leave here I need to do this much more often. I had the fire and ice facial and it was so relaxing. I kept dozing off but I didn't want to miss anything or wake up thinking we're did the time go. Then I went in for my Botox treatment. go over last procedure, any concerns, what are my wants now and voila I'm all done. Minimal bleeding and little bruising. I was hydrated and it showed. read more

I've been a client with Glo for about a year both Nancy and Jess have been not only knowledgeable about the products and services they offer but welcoming and not afraid to work with your budget, not trying to sell you anything you don't need but very honest and forthcoming about your hopes of the services provided. I have loved every experience and enjoy helping another small local business in the area xoxo read more

I have been to Glo for Botox and filler I have to just give them the highest marks possible Beautiful job, reasonable price, I was listen to and truly cared for. Believe me this is not my first rodeo... usually I go in for one thing and come out with a bunch more things i never wanted and my original issues not even addressed. Everyone I have seen at Glo has just been amazing. I could not be happier w read more

My visits to Glo MedSpa are always the highlight of my month! They have the absolute best service, top of the line products, and friendliest staff. I've been going to Brandy for hydrafacials and she is simply the best! She goes far beyond the hydra facials and makes sure you are relaxed and on cloud 9! I truly feel my greatest after walking out of Glo and my skin has been the best it's ever been! read more

Absolutely a wonderful and positive 1st visit. Tammy was beyond professional, and even before my visit she requested photos, and a medical review Zoom. She took her time in assessing my desires and I am so pleased with the results from injections of Juverderm and Botox. I flew from out of state got my visit. Glo was highly recommended by a friend. I will return ! Signed, a very happy client read more

I get extremely dry skin in the winter time so I come to Glo MedSpa once or twice a year for the Dermaplane facial. The staff is always so friendly and super knowledgeable - I appreciate that they don't try to push certain brands, they really make sure you have the right product to have healthy skin. I honestly won't go anywhere else for facials, the ladies at Glo are the best in town! read more

Love Glo! Staff is always friendly and smiling, they make you feel welcomed! Scheduling an appointment is simple, you can call or fill out form online. Absolutely love Nicole. She has the best personality, she's extremely knowledgeable, and very gentle. I've been getting injectables (Botox and filler) for years with Glo, they're one of the best Med spas in Wilmington come see them! read more

This was my first experience at Glo MedSpa and it was fabulous! I received a facial with Nanci, who I highly recommend. The service was so calming and she made sure to touch base with me throughout it. She also provided me with skincare and product education and was able to answer my questions. I will be returning due to this great experience and how clear and happy my skin looks. read more

I live in Raleigh, but came to Wilmington to go to Glo Med Spa. My sister told me about the excellent service she receives from Kristin. The staff at Glo Medspa puts the customer first and they work as one team. I was impressed by everyone I interacted with at Glo Medspa. Also, the work I got done by Kristen was outstanding, and I will travel from Raleigh to work with Kristin. read more

Every person in Glo MedSpa is fantastic. From the professionals helping you make your appointment to the professionals helping you check out. They always go above and beyond to help you get all the promotions and points . I am lucky enough to have Jess guiding me on how to live my best life, and look and feel great!!! She is the best of the best!! I love Glo MedStar!! #grateful read more