Everest, The storage unit is rodent infested. My belongings…read morehave dust, rat and mouse droppings all over everything. I did not want to touch the bed frame which I left in the storage unit to be thrown away. Everything that I could take out of the unit was taken out on Saturday. You are not allowed to take money from any account. Telephone calls were not returned. No one seemed to know what any of the other staff was doing. After driving across town we could not get into the storage unit. Very poor service. I hope no one Your very poor business practices will be reported to the authorities. If you take money from any account that will be reported to the authorities as well. I am appalled and shocked how you could remain in business with the poor business practices over a year of rental costs of $100 per month... As far as I am concerned you need to refund money back to Mr. Hanks for the rat and mouse infiltration, your lack of up keep and not sealing the unit. We are done paying anything more to Armored Mini Storage. The public needs to know that their belongs are pretty much destroyed while being stored at your facility Ann Galloway

We're storing some of our extensive collection of crap...I mean cherished possessions, at Armored…read moreMini-Storage for some time before we move everything to Chicago. We are obviously very interested in keeping our stuff in good condition, safe and secure, and in a controlled climate. In comes Armored. We set up a smallish indoor storage area and started moving our stuff in. The manager of Armored was really helpful, accommodating not only my wife and I moving things in, but also our movers who we hired separately. He could have said something like "yeah, your unit is over there, go to town", but he didn't. He walked me and my movers up to the unit, offered up his carts and dollies for the move. Not only that but he helped us move the truck into place right behind his personal vehicle. After a couple hours and we were not sure of the capacity of our current storage unit to hold all our shi...stuff, we asked the manager if we could get a larger unit. Unfortunately, there were no larger units available, but the manager said that he would help us get an additional unit if we needed it and make us a good deal on it to boot. Very nice! We ended up not needing additional units, but it was so cool for the manager to work with us. Great space and great service. Thanks!

I continue to use a unit I initiated at this location in 2012, and Lisa Pribble continues an…read moreoustanding job managing the property during this six-year timeframe. Lisa is consistantly upbeat, polite, and helpful - a true professional, one who genuinely cares about her customers, and makes it apparent she truly loves her job. As well, Her long-term staff follows her lead, allowing customers to feel welcome and appreciated. Any potential Issues that may come up are quickly resolved by this knowlegeable, common-sense team. This group allows customers a stress-free environment with which to complete their storage projects. If you enjoy being greeted by name as you stop by a familiar business, look no further. This is your place.

I cannot recommend this storage company, at least at this location. In fairness, management and…read morecustomer service were better at the earlier part of my stay when Lisa was there. After this, it went downhill, with unconcerned and unresponsive management. Often, there was no one in the office when I needed someone and it has taken days for them to respond to phone messages and emails. This company's reputation for steep rate increases is totally justified. The base rate for my small, climate controlled unit was $89 in October 2021. As of January of 2026, the charge had increased to $160. Ouch! This last increase was enough to give me an incentive to find room for these items in my home and to let go of the storage unit. Enough is enough! Last but not least, someone broke into my unit in the summer of 2024. I was told by management that they had an idea who might have been responsible for this but they never followed up with the police and consequently no items were recovered. I had to file a complaint with the NM Insurance Commission to get reimbursed from CubeSmart's recommended insurance company for the items I could prove. I hope I will never need a storage unit again but in the unlikely event that I do, CubeSmart will not be high on my list.

Clean facility, well lit and amazing staff! Even when times are tough, they listen, empathize and…read morehelp out within their parameters. I appreciate the attention to detail and service thats provided!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Great customer service! Nigel was super friendly, helpful, and made the entire process quick and…read moreeasy. He answered all my questions and made me feel confident about storing my belongings there. The facility is clean, secure, and well-maintained. Highly recommend!

Nigel is incredible. I had a space for only 10 months but every interaction with Nigel was above…read moreand beyond! My space was clean, secure and easy to access. Couldn't recommend this location enough!

I chose this facility because the owner was running a promotional rate. When I paid, he told me…read morethat his credit card machine was only set up to charge the regular (higher) rate. He said he would keep the difference as a credit and refund it to me when I left. Well, you can probably guess how that went. He never refunded the money, even after I asked for it. I don't recommend this business. However, if you do rent from them and you are cheated, I suggest you make a complaint through your credit card company. If you keep a copy of your rental agreement showing the agreed rate, or you keep a copy of their advertised rate (even take a pic of the sign), your credit card company will generally force the merchant to refund the amount they shouldn't have charged you.

Brian and Gale were extremely helpful and reliable. They helped me out a lot and everything went…read moresmooth. I'm grateful for being led to their shop where I rented the uhaul. I highly recommend them.

Absolutely the best storage in Albuquerque. Friendly military veteran family Who are providing…read morewonderful service at a reasonable rate. I highly recommend to friends and other businesses could really learn from their hospitality and generosity. I would've gave it a 10 if 10 was available.