I rented a 10x15 space here in July 2023 for $121/mo. 3 months later the rent went up to $201. (I complained and got them to lower it to $169/mo.) Then the following increases; July 2024 rent increased to $249 June 2025 " " " $260 March 2026 " " " $281. In my opinion these increases are too much and I will not deal with this company or recommend them. read more

If I could select ZERO STARS that is what my rating would be. Not only to they get you in on a cheap rate and then almost immediately double your rent, they are also mouse infested. I had all of my personal belongings stored at this location while I went through some difficulties in my life, and when I was finally at a place where I could go and retrieve them, I discovered my entire unit was mouse infested. Mouse poop, pee, two dead mice, and ruined items galore. I have never seen so much mouse poop/pee all over things in my entire life. We were afraid to touch things in order to move them out because we did not want to contract hantavirus or some other disgusting thing that is spread through rodents. We had to throw away an Ashley Furniture Modular Reclining Sofa, an accent chair, book shelves that were soaked through with so much mouse poop and pee that the wood expanded and turned black, our 9 ft pre-lit tree etc. etc. etc. The tree box was so full of mouse poop that it was obvious a family of them had taken residence just inside that box. So many items that meant a lot to me were ruined by this mouse infestation. To make matters even worse, as we were leaving the storage facility, we were able to catch a mouse on video as it scurried back into the building through a hole in the side. I reached out to the local office and no one would even call me back. I then reached out to corporate office who referred me to some local defuse/defend/deny woman named Stephanie who was so incredibly rude and could not have cared any less about what my family experienced. I was told that if I had paid for their insurance coverage all of my items would have been covered by their buildings' mouse infestation, but since I didn't pay for that option, I was shit out of luck. DO NOT RENT FROM EXTRA SPACE STORAGE UNLESS YOU WANT ALL OF YOUR BELONGINGS TO BECOME INHABITED BY LARGE MOUSE INFESTATIONS. These people are heartless and unkind, and not only do they take all your money, they don't care if the things you worked hard for are ruined by their lack of pest control. TOO BAD THEY DON'T USE SOME OF THAT RENT MONEY TO DO PROPER MOUSE CONTROL AT THEIR FACILITIES!!!!! read more

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Worked with Tim at Paradise and Eagle Ranch he was very professional and very awesome with questions very respectful!!! Highly recommend this place to any one read more

Duncan was very helpful and knowledgeable in guiding us through the process of picking a storage unit. It was a seamless experience and we were able to get a last minute unit. read more

Very nice, friendly and professional. Delay, on my part, in renting and moving. They are A+ as far as security goes. I didn't place a lock on the storage until filled. They do unit checks 2/day and would call to check and verify if there was any issues. Highly recommend read more

I love this place. They're always very nice and Duncan is awesome he helped us today and we appreciate him if your looking for a storage this is the spot to pick read more

I went into extra space after reserving a 10/5 for 40 per month. I went in to pay, It was a bate and switch. They tried to charge me 48 per month. I cancelled my reservation and I want everyone to know it's a bate switch. I am now exploring other storage companies. If I call and reserve a storage space at a price the company needs to honor the offer. read more

Front desk gal MOLLY was amazing!!! Best customer service EVER. I would 10/10 recommend this spot if you like clean & professional.

I loved booking my reservation online for convenience as i was at work. The email regarding my booking was promptly in my email. following the email the company reached out to me, the rep i spoke with was Molly. She was just a pure delight to work with. She was well versed in her business FAQ's, she was able to move me through the whole process online in less than 5 minutes. She was very bubbly over the phone as well as professional and polite. So excited to use this storage till i find my dream home in 90 days. Thank you read more

Had a very good experience using this location over 16 years ago and now that I was moving back to Albuquerque, I hoped and trusted I might have the same great experience. I was not disappointed. Ken was extremely helpful and accommodating. I was harried making arrangements from California while packing and making my move plans but once I spoke with Ken, I didn't worry about my storage needs. His customer service is impeccable. read more

You raised my rent with little notice and while half your units are empty. You suck. I'm out. Don't use this facility.

good location, but the whole thing is on a hill so there's these big ledges on all of the units, but everything is drive up which is nice. It's a little awkward driving around, but otherwise, good site, nice staff read more

Ken was so very nice. We needed a quick place to move to be able to not have to pay for the place that was broken into three times lately. Ken was fantastic and fast. I can not recommend them enough read more

I was really impressed with the facility and the manager. I wouldn't want to rent a unit from anywhere else.

Both the staff at Extra Space were so nice and helpful. They showed us around, answered all our questions, and made us feel ready to move stuff in. Thanks! read more

Excellent place!! I reserved online, price was the same when I walked in the door to finish paperwork. Moved in the same day. Great location for me. and it's month to month. Go here for your storage space. Great customer service!! Thank you again!! read more

I was looking on the internet for storage of furniture. extra storage was the best deal I found, reasonable rates,clean unit and a safe place to store household items.Security is a plus at extra storage space and I feel good about the business what a great deal for me!!! read more

friendly employees and a reasonable price. they have great customer service and made me like a valued customer. defiantly recommend them even though the units at this location tend to go fast. read more