This is a fabulous storage facility! I recently needed to change ownership of a unit and the office…read morestaff were extremely helpful in the process. The building is extremely secure, promoting your passcode at every stop to ensure only customers with units on the correct floors have access to the proper areas. The halls are well lit and temperature controlled so you aren't in a puddle of sweat while you organize! I really appreciated all of Marco's help, he is such a gem! Overall I would def recommend them if you are looking for a safe storage unit!

From the owner: Uptown Storage + Shipping is your trusted local destination in Albuquerque, NM for fast, reliable…read moreshipping, storage, and moving solutions. We proudly offer FedEx, UPS, and USPS shipping services, along with secure digital mailbox rentals that include 24/7 access—perfect for travelers, small businesses, and remote workers. Need extra space? We offer clean, secure self-storage units for both short-term and long-term needs. Moving? Take advantage of our convenient Penske truck rentals and complete selection of packing and moving supplies, all in one location. Located in the heart of Albuquerque’s Uptown area, we make it easy to ship packages, rent a mailbox, store your items, and move stress-free. Visit us today for friendly service, competitive rates, and all-in-one convenience!

Very friendly, professional staff. Very clean storage units. I know my belongings are safe…read more Recommend to anyone who is looking for a storage unit.

Staff were very friendly and helpful. The site was clean and professional looking…read more I bought boxes and moving supplies. The only issue I had with this experience was the limited supply of moving supplies. Quality was very good. Prices were about as expected.

I needed to secure a large storage unit with very short notice. I am remote and not in the area…read more I found the size I needed at this location online but had a few questions before I formally reserved it. I called and spoke with Raina. Raina was so helpful and patient with my questions - pre and post reserving the unit. When it came time to move the items in, my local contact who assisted with the move in said Raina provided superb customer service. Very thankful Raina made a stressful, short notice situation a breeze.

I rented a 10x15 space here in July 2023 for $121/mo. 3…read moremonths later the rent went up to $201. (I complained and got them to lower it to $169/mo.) Then the following increases; July 2024 rent increased to $249 June 2025 " " " $260 March 2026 " " " $281. In my opinion these increases are too much and I will not deal with this company or recommend them.

If I could select ZERO STARS that is what my rating would be. Not only to they get you in on a…read morecheap rate and then almost immediately double your rent, they are also mouse infested. I had all of my personal belongings stored at this location while I went through some difficulties in my life, and when I was finally at a place where I could go and retrieve them, I discovered my entire unit was mouse infested. Mouse poop, pee, two dead mice, and ruined items galore. I have never seen so much mouse poop/pee all over things in my entire life. We were afraid to touch things in order to move them out because we did not want to contract hantavirus or some other disgusting thing that is spread through rodents. We had to throw away an Ashley Furniture Modular Reclining Sofa, an accent chair, book shelves that were soaked through with so much mouse poop and pee that the wood expanded and turned black, our 9 ft pre-lit tree etc. etc. etc. The tree box was so full of mouse poop that it was obvious a family of them had taken residence just inside that box. So many items that meant a lot to me were ruined by this mouse infestation. To make matters even worse, as we were leaving the storage facility, we were able to catch a mouse on video as it scurried back into the building through a hole in the side. I reached out to the local office and no one would even call me back. I then reached out to corporate office who referred me to some local defuse/defend/deny woman named Stephanie who was so incredibly rude and could not have cared any less about what my family experienced. I was told that if I had paid for their insurance coverage all of my items would have been covered by their buildings' mouse infestation, but since I didn't pay for that option, I was shit out of luck. DO NOT RENT FROM EXTRA SPACE STORAGE UNLESS YOU WANT ALL OF YOUR BELONGINGS TO BECOME INHABITED BY LARGE MOUSE INFESTATIONS. These people are heartless and unkind, and not only do they take all your money, they don't care if the things you worked hard for are ruined by their lack of pest control. TOO BAD THEY DON'T USE SOME OF THAT RENT MONEY TO DO PROPER MOUSE CONTROL AT THEIR FACILITIES!!!!!

April was so helpful! There was a lock on our unit that was not supposed be there. She helped get…read moreit removed and even found a dolly for me. Once I stored my items, I could not figure out how to use the special lock. I called The office and April promptly came up stairs to help me. This place is safe, CLEAN, and climate controlled. If you are looking for storage, come here. Thank you April!

Adequate storage, they advertise the units as Climate control, lowest prices, excellent customer…read moreservice. No climate control, asked to be billed on the first of the month they billed me no the 31st, which lead to extra service fees after the 1st of the month.Beware!! So made it the most expensive in town. It was clean and quiet.

Chris and Debbie gave the type of customer service that we all love, great service! They go above…read moreand beyond and are awesome people! I highly recommend Jens indoor Self Storage!! You won't be disappointed!!

Jen's has been great! Clean facility, good price and always accessible. Deb, the office manager,…read morewas always kind and approachable. I highly recommend this storage facility.