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1.1 (34 reviews)
Open 8:00 am - 10:30 pm

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2 years ago

Useless scammers. They just take your info through their website and have us call them to book higher priced tickets. AVOID!!

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Norwegian Air

Norwegian Air

2.0(73 reviews)
20.1 mi

We went to Europe and back on Norwegian Air. It's considered a budget airline, but everything…read moreseemed fine. We might have been lucky, but the flight departed and landed on time. Our checked luggage also arrived safely. The seats and bathrooms on the plane were normal. Norwegian Air charges for every little thing. It reminds me of Spirit Airlines and Ryan Air. They charge extra for: carry on bags that weigh more than 10 kg checked baggage (has to be under 20 kg) snacks (no free pretzels) a soda or water on the flight meals seat reservation for "low fare" tickets connecting flights per leg rebooking and more The whole check in process could be a nightmare if you don't arrive three hours before your flight. Maybe because they even charge for carry on bags over 10 kg, they require everyone to check in - in person - at the counter. The check in line for Norwegian Air at London Gatwick was super short (lucky?) and the employees were nicer here than they were at Oakland Airport. You can't check in online, so there's no point in downloading the app. Skip the optional package that includes a checked bag and food. Pay for your checked bag separately. The food is not good. Just make sure that you bring on your own tasty food on the flight because you may get jealous of what looks like yummy food (but it's not). The flight attendants are oddly snobby. They are more professional than some U.S. based airlines, but they are not friendly in general. The Boeing plane I went on had cool dimming windows and working entertainment screens that had plenty of movies and tv shows to keep me distracted from the long, non-stop flight.

Direct flight from London to San Francisco. Norwegian use the new Boeing 787 Dreamliner. The check…read morein was not as smooth as the other airline! I don't know is because the Gatwick airport or Norwegian themselves! The flight was on time and very comfortable. No problem on legroom. The seats has very good back support too. On board services are good. The flight attendants responded quickly.

Photos
Norwegian Air - Every tail of Norwegian aircraft features a celebrity.

Every tail of Norwegian aircraft features a celebrity.

Norwegian Air - Norwegian air

Norwegian air

Norwegian Air

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Aer Lingus - My flight at Malaga.

Aer Lingus

1.9(7 reviews)
11.6 miHeathrow

We purchased access to the Aer Lingus lounge because we had a long wait after being dropped off…read morefrom our cruise early. First mistake was thinking I would actually get to use the lounge. First we were turned away from checkin because we were too early. The girls counted on her fingers and said " come back in an hour". So I come back in an hour and she turns me away again, " come back in an hour , I'm sorry I counted wrong". When we finally get to the lounge I found there was nothing but soup and rolls to eat, aside from some wrapped cookies. There was a decent self service bar with wine and spirits. So they got two stars instead of one. Aside from that the place was clean enough and there was plenty of seating. (Which was no surprise because who would want to pay for this.) I paid $32 USD and all I got was a bowl of soup and a drink before having to depart for my flight. This was a total ripoff.

Horrible experience JFK DUB LON: 1) Flight was delayed 3…read morehours on the way out of JFK to DUB 2) Called to reschedule connecting flight - waited 45 minutes on line 3) Agent cancelled by mistake my reservation but did not tell me anything 4) The only star goes to the Aer Lingus JFK counter crew that was able to fix my ticket after calling their main office 5) Flight from Dublin to London was delayed 1 hour - they changed gates without telling anyone Bad Experience from LON DUB JFK 1) Was second on the line before boarding in LON and the agent told me my bag was too big (size wise not weight) to fly to DUB - I explained my flight was International and had a connecting flight only. 2) Agent made me take my medicines out of my carry-on and sent it as luggage 3) When I arrived in DUB, I went to the connecting flights counter for Aer Lingus, I explained situation to the staff and they said that they have already told the agents in London to allow travelers to America with their carry-ons. They apologize but there was nothing to do at that point.

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Aer Lingus - My small carry-on was taken away from me because it was oversized. Really?

My small carry-on was taken away from me because it was oversized. Really?

Aer Lingus - Typical seat.

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Typical seat.

Redcoat Express Pet Travel - from website

Redcoat Express Pet Travel

5.0(1 review)
21.4 mi

Moving by itself is stressful. Moving with a pet is even more stressful, especially when it…read moreinvolves flying. The transport regulations here in the UK are such that when you need to transport your pet onboard a plane, you will need to work with an pet traveling agency. They will be the middleman between you and the airline and will organise all the communication with both parties. I had gotten the contact details from Jayne at Redcoat Express from United when I inquired about "shipping" my dog Momo from London to San Francisco. In fact, they had given me name of 4 agencies, but Jayne responded first and that - to me - is a really good sign. Throughout the whole process Jayne was on top of things and organised it all beautifully; she made me feel very much at ease. Here's a bit of information for dog owners, when you need to fly with your pet to the US: * at least 30 days prior to departure, make sure your dog's rabies vaccination is up-to-date; * 10 or less days prior to the departure, go to your vet and get a Health Certificate and have them stamp page 28 in your pet passport; * contact Jayne at Redcoat Express and ask her to handle the paperwork for your dog; she will also make sure that you have the right travel equipment: here's what we needed: - travel kennel must be airline approved (we used http://doggiesolutions.c... ) - two water dishes, absorbent material/shredded paper with blanket/bedding that dog is used to for the base (no toys, collars or food is permitted in the travel kennel) * at the day of travel, one of Jayne's colleagues will meet you at the airport; this is where you will part with your friendly canine companion. What I really appreciated about working with Jayne and her colleagues that above all they were really nice and helpful. I contacted Jayne on her mobile several times and she always picked up immediately. On the day of departure, we realised that we'd forgotten to bring the water trays, which we had filled with water and frozen in the freezer. She laughed and said that they always have spare containers anyway. Her colleague - Tony - who met us at the airport was also super friendly too. What happened was that our dog kennel looked a bit small for our dog and he was concerned that the airline might reject the size. Instead of freaking us out - however - he said that this happens all the time and that he has other-sized kennels at home and would simply switch it out if the airline made fuss; luckily all turned out well and the kennel size was fine. Wonderful customer service! Just to show you what is involved from a monetary point-of-view, here's what we paid: - Pet Air Fare - £ 550.00 (based on the weight of our dog and travel kennel combined) - Airlines Surcharges - £ 99.80 - Agent Export Documentation Fee - £ 55.00 - Agent Export Customs Entry Fee - £ 25.00 - Meet at Heathrow Cargo area - £ 75.00 (meet time is 4 hours prior to departure time) Total amount...£804.80

Emirates Airlines

Emirates Airlines

3.3(25 reviews)
20.5 miSouth Kensington

There's a reason this airline is rated best run in the world...IT IS! Our managing partner…read moreinsisted I go to London during the height of the coronavirus pandemic, so I reluctantly took Emirates to Heathrow. If you've never been on a giant Airbus with just seven passengers with about the same number of flight attendants, it's an experience not to be missed. Flying for several hours, we all got to know the cabin crew well, plus each other. The pilot, co-pilot and navigator even circulated through the cabin once autopilot kicked in. Emirates won me over as a passenger for life by upgrading my already-cheap business class ticket to first class (they upgraded the whole plane to keep all 7 within easy walking distance LOL). On a normal flight, Emirates has great service, terrific food and very comfortable seats. We took them on a recent vacation to Zanzibar, so I knew they were stellar. If given a choice that includes them I will ALWAYS pick Emirates from here on. They freely pass out expensive champagne and there were two showers on the plane plus a full manned bar. The flight attendant even indulged my curiosity to see the "honeymoon suite" complete with bed and rose petals LOL. The strangeness started at the airport on both ends: maybe 2 dozen people were in the whole place (see pic). Emirates boarding can feel pretty exotic...the uniform includes a nod to their Dubai headquarters with an unusual loose scarf attached to a pillbox hat (sort of 1960s Pan Am meets the Arab world). Both the crew and the passengers are like a United Nations cross-section of the world. With Emirates cabin crews, they don't employ cranky unhelpful grandparents wearing Crocs with modified t-shirts and wrinkled pants. While diverse in ages and nationalities, the cabin crew is remarkably well-dressed: sleek suit and tie for the men, high-style dresses with pumps (impressively worn the whole flight) for the women. None of the cabin or flight crew were Emirati, they hailed from Asia, Europe, Africa and the US. Everyone was unfailingly polite (almost Stepford Wife-like). One nice and unexpected touch was all the free time everyone on board had. This must be what it was like to fly in the 1940s, and felt pretty glamorous chatting casually with all onboard, despite everyone wearing a surgical mask when not eating or drinking. No one even cracked a smile at my face mask plus plastic clear face shield (courtesy of the surgeon hubby, hehe)...people even asked how to get something similar.

Emirates is a great airline, if a little expensive. It has more baggage allowance in economy than…read morethe other airlines - up to 30 kilos. Its pretty flexible, and the staff service and food are both very good. They are professional and efficient, so you know that you are in good hands. The stopover in Dubai also makes for excellent duty free shopping. You can buy anything from electronics, watches, jewelery, and clothes to alchohol and even win a sports car! Or more reasonable Arab delicacies like stuffed dates. This is a very good airline, and the baggage allowance gives you a world of freedom to shop to your hearts content.

Photos
Emirates Airlines - Exotic uniforms

Exotic uniforms

Emirates Airlines - First Class private suite

First Class private suite

Emirates Airlines

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Globehunters - travelservices - Updated July 2026

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