The technician did a great job! Great job done! Quick and efficient, without hassling.read more

They gave me a fair quote and had next day availability. They gave me a 4 hour window on the day…read moreof the install. 3 hours into the window I had not been contacted so I reached out to Jaime. He said he was tied up and couldn't make it. We rescheduled 2 days later. Again he gave me a 4 hour window. The 4 hours came and went. No show... no call. Taking my business somewhere else. Disappointing!

Good, quick service for a good price. We had a problem with our refrigerator, and he was able to…read moreprovide a probably diagnosis over text messaging without needing to come out and charge a service fee. He got the necessary part and came by promptly afterward to install it for a reasonable price. He communicates through text messaging and is usually pretty quick to respond. He also took a look at our dishwasher while he was there and gave an estimate on an issue we were having with that. We will definitely be keeping him in mind for future service calls.

Oven igniter went bad. Quick communication. I was provided a quote via text. He came out the…read morenext day within the 2 hour window he provided. Fixed the problem for the same price that was quoted. He was in and out in 30 minutes. Will use again in the future!

I previously used this company a few times and had no complaints for appliance repair. When I…read morecalled them recently to share my microwave problems and see when they could come out... they asked my address, and then proceeded to say "we don't service Baltimore City any longer as we care too deeply about the safety of our employees ". I was shocked so didn't say anything in reply. I then called back to ask the name of the person I was speaking with ( a service tech)- he then proceeded to try to tell me again that the city was dangerous etc etc. why on earth would you tell a previous customer that they live in an unsafe area? I wanted to tell them to change the name of their company and train their employees to have some tact! My husband works for a hospital in the city which is why we live in the city. They should be grateful so many of us live close to the hospitals!

UPDATE: Fridge is back to not working. I called today and the man who answers the phone (same voice…read morethat has the initial voice recording) was very triggered by me saying that Joe did "diddly squat." He is refusing to have someone come out (which at this point I don't feel safe with them entering my home) and called me a bitch. All because I was unhappy that their tech didn't do anything and apparently having 40 years in the service allows you to be lazy. The man on the phone yelled at me repeatedly and hung up on me every time I tried to speak to him. They said up to 30 days of it not working they would send someone out but this must be their way to not follow through with this promise, to yell at people repeatedly when they try to ask your name and if you are the owner and then hang up every time. DO NOT USE THIS COMPANY! I reached out to this company when my freezer jumped 37 degrees in a 2 hour period and all of my food was ruined. The following morning my freezer was acting fine so I hesitated to have it serviced and thought maybe one of the kids left it open. When the company reached out they said it could have been the fan or a part but better safe than sorry and to have someone look at it. The technician, Joe, came and literally opened and closed it to tell me it was left open. He said he could spend time looking for something to actually be wrong but did I want to pay $100 an hour? I also didn't want to pay $129 for 5 min of you telling me exactly what I thought it was. He then proceeded to mansplain how a refrigerator works to justify my $129 fee. When I made the appointment I asked about fees and the additional $100 an hour was never mentioned. I expected him to actually look at the mechanics, possibly even verify to make sure the condenser looked right. He didn't even pull the fridge out to take a look. Would I recommend this company to anyone? No. Do I feel like my refrigerator was serviced? Not in the least bit.

Scheduling was easy with a timely appointment. The owner James Charles came to our home and fixed…read morethe problem with our refrigerator within an hour. He had the part on his truck. We love a quick fix for a very important appliance. James was friendly, courteous and efficient. We always look to do business with reputable, reliable family-owned business that get the job done. Definitely worthy of their 5 Star review. Thank you

I called with an issue regarding my refrigerator water filter assembly. The part was ordered and…read moreSteve came out to install it. When he checked my current filter assembly, he noted a piece of foam that was attached to the bottom that was not supposed to be there. He removed the assembly so he could remove the adhesive foam and everything worked. The part was not needed and I was not charged for it. He was extremely friendly and saved me the cost of an unnecessary part. I will definitely recommend this company!

Dryer was not working. Repair appt 2 days after my call for service. Timely arrival. Repair…read morecompleted promptly.

Great experience with Parker & Sons Appliance Repair last week. My dishwasher developed a problem,…read moreand Bob came out the same day, diagnosed the problem, ordered the broken part, and installed it 2 days later. Bob was extremely knowledgeable, professional, and meticulous. Rob, who took my initial call and communicated with me about arrival times, etc. was attentive and personable. I will definitely use them for any problems in the future that arise from my appliances.

Called about an ice maker for a Samsung refrigerator and John responded and came the next day…read more All fixed and in and out within a half hour. Reasonable rates 5 stars AAA++*

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

top quality and friendly service from katrina & joe and completion at a affordable rate and fixed…read morea: 40 + year old westinghouse dryer....highly recommend !! thank you soooooo much

We needed servicing on our freezer. There was ice on the bottom under the drawer and periodic water…read moreleaks. I emailed from Yelp this morning about 7:15. My reply email from Katrina was at 9:11, where she indicated availability for today if needed. She came up with a good time for the tech to come. He was here by 12:15!!! Bob arrived, took care of our issue and a total of $199.00. We couldn't be happier. It's wonderful to have a go to place when needed in the future. Thanks Katrina and Bob!!

Picked up some hot treats hotdogs, shrimp salad, and amish macaroni salad. The people are fast and…read morefriendly, and the prices are really good. 1st time here/but I'm definitely coming back.

First time here. If you're not careful you will drive past it, as I did. Lol. Carts were available…read moreboth regular and those with for disabled people. Let me tell you this store was very clean. Seeing an online circular is what made me take the drive to this location. The sales were awesome and the availability of products was enough for everyone. They even had fresh pickles at the deli. The lunch meat purchased was fresh as well. The staff were friendly and very helpful. I would definitely be taking this drive again because it was definitely worth the money saved.

We were very pleased with Mark's discussion of options for our blinds. Our project was small and…read morewe received quality customer service. Installation was efficient, clean, and of exceptional quality.

Wow! Had old school blinds and heavy curtains. Nancy had many selections from which to choose…read moreseveral months back. New shades and a great looking contemporary valance on our four windows in the family room. Nancy and installation crew were prompt, professional and I will always use them again for future projects. Thanks!!!

Did a search for a fabric store and this popped up. I knew that I didn't want to go to a chain…read morefabric store. So this worked out great for me. I cannot remember his name. But the owner was very knowledgeable and helpful. The fabric is not cheap. They had quality fabrics here. He mentioned most were imported and it showed. I picked out some fabric and was on my way. Would definitely recommend for a fabric store. Which seem hard to come by nowadays.

This shop has amazing fabrics and amazing customer service. The staff is super friendly and very…read morehelpful. This little gem of a store is bigger than it looks. I have shopped in various fabric/craft stores and always have a problem finding a variety of fabrics at reasonable prices. Well, those days are over. A fabric place is the best place to get a huge selection of fabric and sewing materials. It is not a arts and crafts store which allows it to focus strictly on fabrics. The store is well organized, has everything on display, and is in a very nice location. The owners are very friendly and will work with you to help you find the materials that you need at the budget you can afford.