They gave me a fair quote and had next day availability. They gave me a 4 hour window on the day…read moreof the install. 3 hours into the window I had not been contacted so I reached out to Jaime. He said he was tied up and couldn't make it. We rescheduled 2 days later. Again he gave me a 4 hour window. The 4 hours came and went. No show... no call. Taking my business somewhere else. Disappointing!

Jaime was very professional, courteous and informative. Would hire him again in a heart beat.read more

Oven igniter went bad. Quick communication. I was provided a quote via text. He came out the…read morenext day within the 2 hour window he provided. Fixed the problem for the same price that was quoted. He was in and out in 30 minutes. Will use again in the future!

We are currently renting a townhome. The dishwasher has been secreting this white and black soggy…read moresubstance after every single cycle since the day we moved in. I've cleaned the machine and ran a sanitize cycle multiple times to no avail. After experiencing some respiratory symptoms about a month ago, I decided to switch to washing our dishes by hand while we waited for our landlord to provide a resolution. His suggestion after almost month was to sanitize the dishwasher, but we recognized that this would only maintain the machine and not effectively eliminate the buildup. I turned to Yelp and found Jeremy. I texted him and he responded within less than 15 minutes. He asked for make and model information for the dishwasher. We were able to get an appointment scheduled for 3 days out with less than 30 minutes of interaction via text message. Our appointment was this morning and Jeremy texted me when he was 30 minutes out. He was communicative, prompt, and efficient. He was able to remove the dishwasher door and identify the area that was discharging this mysterious substance. He steam cleaned the area, tested the function of the dishwasher, and put the door back on. His rate was extremely fair and we will be certain to continue to call him for any appliance issues!

I previously used this company a few times and had no complaints for appliance repair. When I…read morecalled them recently to share my microwave problems and see when they could come out... they asked my address, and then proceeded to say "we don't service Baltimore City any longer as we care too deeply about the safety of our employees ". I was shocked so didn't say anything in reply. I then called back to ask the name of the person I was speaking with ( a service tech)- he then proceeded to try to tell me again that the city was dangerous etc etc. why on earth would you tell a previous customer that they live in an unsafe area? I wanted to tell them to change the name of their company and train their employees to have some tact! My husband works for a hospital in the city which is why we live in the city. They should be grateful so many of us live close to the hospitals!

UPDATE: Fridge is back to not working. I called today and the man who answers the phone (same voice…read morethat has the initial voice recording) was very triggered by me saying that Joe did "diddly squat." He is refusing to have someone come out (which at this point I don't feel safe with them entering my home) and called me a bitch. All because I was unhappy that their tech didn't do anything and apparently having 40 years in the service allows you to be lazy. The man on the phone yelled at me repeatedly and hung up on me every time I tried to speak to him. They said up to 30 days of it not working they would send someone out but this must be their way to not follow through with this promise, to yell at people repeatedly when they try to ask your name and if you are the owner and then hang up every time. DO NOT USE THIS COMPANY! I reached out to this company when my freezer jumped 37 degrees in a 2 hour period and all of my food was ruined. The following morning my freezer was acting fine so I hesitated to have it serviced and thought maybe one of the kids left it open. When the company reached out they said it could have been the fan or a part but better safe than sorry and to have someone look at it. The technician, Joe, came and literally opened and closed it to tell me it was left open. He said he could spend time looking for something to actually be wrong but did I want to pay $100 an hour? I also didn't want to pay $129 for 5 min of you telling me exactly what I thought it was. He then proceeded to mansplain how a refrigerator works to justify my $129 fee. When I made the appointment I asked about fees and the additional $100 an hour was never mentioned. I expected him to actually look at the mechanics, possibly even verify to make sure the condenser looked right. He didn't even pull the fridge out to take a look. Would I recommend this company to anyone? No. Do I feel like my refrigerator was serviced? Not in the least bit.

I called with an issue regarding my refrigerator water filter assembly. The part was ordered and…read moreSteve came out to install it. When he checked my current filter assembly, he noted a piece of foam that was attached to the bottom that was not supposed to be there. He removed the assembly so he could remove the adhesive foam and everything worked. The part was not needed and I was not charged for it. He was extremely friendly and saved me the cost of an unnecessary part. I will definitely recommend this company!

Home Systems repaired a part on my refrigerator a month ago. The frame around the ice/water…read moredispenser was loose. I asked them to come out and repair it as it didn't appear to be that loose before the repair. They indicated to me that it was in fact broken before, however, they could replace it for $90. I said no thanks, as I didn't want to invest anymore money it. One of the service men proceeded to call me a liar and tell me he didn't appreciate me blaming them for the problem and asked me to never call on them again. When I said I was shocked at his lack of professionalism, he continued to badmouth me until he exited the door. I don't recommend such a hot tempered and unkind service personnel person in your home. There's no excuse for that kind of verbage.

Dryer was not working. Repair appt 2 days after my call for service. Timely arrival. Repair…read morecompleted promptly.

Great experience with Parker & Sons Appliance Repair last week. My dishwasher developed a problem,…read moreand Bob came out the same day, diagnosed the problem, ordered the broken part, and installed it 2 days later. Bob was extremely knowledgeable, professional, and meticulous. Rob, who took my initial call and communicated with me about arrival times, etc. was attentive and personable. I will definitely use them for any problems in the future that arise from my appliances.

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

I highly recommend this company. John, responded soon after receiving my service request in Yelp…read more He was able to diagnose and repair our broken built-in GE Profile microwave. He also fixed our refrigerator issue of water collecting under the vegetable drawer. Price is reasonable. He charges $95 for the initial visit which is then credited towards the repair.

top quality and friendly service from katrina & joe and completion at a affordable rate and fixed…read morea: 40 + year old westinghouse dryer....highly recommend !! thank you soooooo much

We needed servicing on our freezer. There was ice on the bottom under the drawer and periodic water…read moreleaks. I emailed from Yelp this morning about 7:15. My reply email from Katrina was at 9:11, where she indicated availability for today if needed. She came up with a good time for the tech to come. He was here by 12:15!!! Bob arrived, took care of our issue and a total of $199.00. We couldn't be happier. It's wonderful to have a go to place when needed in the future. Thanks Katrina and Bob!!

Picked up some hot treats hotdogs, shrimp salad, and amish macaroni salad. The people are fast and…read morefriendly, and the prices are really good. 1st time here/but I'm definitely coming back.

First time here. If you're not careful you will drive past it, as I did. Lol. Carts were available…read moreboth regular and those with for disabled people. Let me tell you this store was very clean. Seeing an online circular is what made me take the drive to this location. The sales were awesome and the availability of products was enough for everyone. They even had fresh pickles at the deli. The lunch meat purchased was fresh as well. The staff were friendly and very helpful. I would definitely be taking this drive again because it was definitely worth the money saved.

We were very pleased with Mark's discussion of options for our blinds. Our project was small and…read morewe received quality customer service. Installation was efficient, clean, and of exceptional quality.

Wow! Had old school blinds and heavy curtains. Nancy had many selections from which to choose…read moreseveral months back. New shades and a great looking contemporary valance on our four windows in the family room. Nancy and installation crew were prompt, professional and I will always use them again for future projects. Thanks!!!

Did a search for a fabric store and this popped up. I knew that I didn't want to go to a chain…read morefabric store. So this worked out great for me. I cannot remember his name. But the owner was very knowledgeable and helpful. The fabric is not cheap. They had quality fabrics here. He mentioned most were imported and it showed. I picked out some fabric and was on my way. Would definitely recommend for a fabric store. Which seem hard to come by nowadays.

Enter "A Fabric Place." I found them online and they were the first store I went to on my quest to…read morematch the swatch of fabric I had. I was not disappointed. The young lady matched the fabric to almost perfection. She saved my event!!!! Not wearing the purchased dress was not an option! Not to mention how friendly she and the other staff were. I then went to the back room to get the thread I needed and..this room gave me an immediate flashback to my childhood when my Mom took me to Morten Schenk in downtown Baltimore. I loved it because the store was a wall of buttons!!! It looked like jewels all over the walls. It was a fond memory that I shared with one off the staff who remembered the store. All in all, the store itself had the most incredible fabric I've seen in a very long time. It it now on my list of favorites. Please visit if you are in need of a showstopper garment. Fabric beyond your wildest dreams! You wont be disappointed.