I completely feel like I got ripped off. Had an appointment to get checked for a root canal and the…read moreexam consisted of the doc reviewing my X-rays and tapping my teeth. And to charge me $100 for that is insane! That was a waste of my time because he could have reviewed my X-rays without me coming in. Needless to say I'll be finding another dentist because paying for pointless exams/appointments isn't on my list of things to do.

My routine dental appointment was best ever. I received great attention to help me have healthier…read moreteeth for a long time. The hygienist was very knowledgeable and answered all my questions and the dentist was also a true professional. It was so good to have all my questions answered as well as tips to take care of my teeth at home. My husband is going to come to this dental office also because he knows that the service is excellent. Office experience was also very good. I appreciate all their professional quality of service. Thank you very much, Helena

I started seeing Dr. Martinez about 18 years ago and always considered him an excellent dentist…read more His original staff was friendly, trustworthy, and professional, and I especially want to mention Graciela. She was a wonderful assistant, a true asset to the office, and a real loss when she left. I always enjoyed my visits, and I appreciated watching how confidently Dr. Martinez worked. Things changed when Mary joined the office. I felt she was not honest with me about scheduling, and I brought my concerns directly to Dr. Martinez, hoping he would address the issue. Nothing changed. Later, when I needed another dentist to review my records, I asked Mary to transfer them. She was impatient, told me she would take care of it, and never did. That incident made my decision clear. I wish Dr. Martinez had taken my concerns seriously when we spoke, but because nothing was done, I will not be returning to his office. I have since found another dentist whose office is just as skilled and far more caring and friendly. In my opinion, Mary hurt his practice, and it is unfortunate that the problems were not addressed when they were brought to his attention.

Everyone is always so kind and attentive. I love coming here! They explain the process and will…read moreanswer all of your billing questions.

I went in for cleaning, and have a few teeth extracted. Getting ready for a root canal. I can say…read morethe office staff is AWESOME! Everyone is nice and helpful,and they make you feel comfortable. The Dentist is amazing and does not have heavy hands. Thank Goodness! Love the office. Have had a great experience, so far.

I was referred to Laith Family Dentistry through the VA Community Care program due to the volume…read moreand urgency of dental work I required. Unfortunately, my experience here was very disappointing and left me with significant dental anxiety--something I had never experienced before. From the start, the practice felt more like a training facility than a professional dental office. The dental techs often seemed inexperienced and unsure of themselves. There's only one dentist, and much of the care was handled by the techs while I waited long periods for the doctor to make brief appearances. During one visit, I waited over two hours after a cleaning just to be seen by the dentist. Quality of care was another major concern. I had to return multiple times due to issues like temporary crowns falling off or lingering pain from treatments. Even now, over a month after my last visit, I'm still experiencing discomfort and have chosen to wait for VA care rather than return here. One particularly troubling incident occurred during a filling, when the dentist struck a nerve multiple times. Despite my clear discomfort, she didn't offer additional anesthetic and instead told me to raise my hand if I felt sharp pain again. I had to specifically request that she administer more numbing medication for future visits--a level of basic care and communication that I believe should have been standard. To be fair, the office is clean and the staff is friendly. Toward the end of my treatment, I worked with a very competent and kind dental tech--unfortunately, she is no longer with the practice. Overall, however, these positives don't outweigh the negative experiences I had during my care.

Everything went well. Best dental hygienist in town. Modern facility. Highly recommend.read more

Front desk staff were excellent and Corbin was exceptional. Corbin was engaging, informative and…read moreprofessional with all of the dental procedures. I been going to this amazing dental practice led by Dr. Del Rio for 10 years. Highly recommended

Great dentist, but they are very disorganized. I went in for a cleaning and they were going to…read morecharge me for another procedure they came up with. I already had a plan and I was going in for a cleaning before the end of the year. I have had too many problems with them. It's just very frustrating. Some of their people are rude

I never was one that enjoyed the dentist visits that had to be made as a kid. As an adult I am so…read morehappy to have found an office that is efficient and helpful in calming those nerves. The staff is amazing and so adorable at making me feel at ease each visit. They make it enjoyable and are very tending to every need despite the age of the patient. Yolanda and Dida are 2 special ladies that are very attentive and full of beautiful smiles and delightful Ness! I just love it here!

After avoiding the dentist for over 10 years because of my fear, I finally worked up the courage to…read moremake an appointment. I was nervous from the moment I called, but they got me scheduled much sooner than I expected instead of making me wait for months. When I arrived, the office was clean, welcoming, and immediately put me a little more at ease. My husband and kids came with me to check me in because I was so anxious, and the staff couldn't have been kinder or more understanding. Not once did anyone make me feel embarrassed or judged for how long I had neglected my teeth. Instead, they treated me with compassion and encouragement. As expected, 10 years without dental care meant I needed quite a bit of work. About five hours later, I left with a clean, healthy mouth and a treatment plan that I actually feel motivated to follow. A very special thank you to Estte (Irma). She was incredibly gentle, patient, and compassionate throughout the entire appointment. She gave me breaks whenever I needed them, comforted me when I became overwhelmed and cried, and never made me feel like I was a burden. By the end of those five hours, she had completely transformed not only my smile but also the way I feel about going to the dentist. I joked that I felt like part of my soul was left in that chair, but she and the entire team made such a difficult day into an experience I'll never forget. I truly feel like they changed my life. For the first time in a long time, I have a dental office I trust and a team of people who genuinely care. If you've been putting off the dentist because you're scared or embarrassed, please let this be your sign to go. I promise you'll be in good hands.

This dental office is a total scam. I scheduled a dental cleaning, they performed 7 x-rays, which…read moreI thought was ok because I was a new patient with them, but then they "sales pitch" me a $2,500 procedure, that I didn't want and they said we are done. Never even got my teeth cleaned and now I am receiving a $573 bill for uncovered services. This place is a scam. DO NOT GO THERE.

A total waste of my time. Claimed he was referring me to the dental school and then he dropped the…read moreball, didn't treat and didn't refer. After waiting weeks, and getting no answers, I saved myself some time and frustration by simply looking somewhere else for a good dentist. This was a bad experience. I got the feeling he was already on retirement mode.

I am so happy w my experience at the Brickman office. Dr. Rosina is helping me get a new crown on,…read moreI wish I had come to their office sooner. Dr. Rosina and Melanie let me know what they are doing and I am not uncomfortable at all. The office staff is very welcoming. 5 out of 5 stars

Dr. Chew and her lovely staff will take care of you! Rest assure, however their office is only open…read moreon Wednesday-Fridays and two weekends in a month. Environment: Very clean and modern. They take COVID precautions very seriously, prior to your appointment they will have you fill out a form for any signs and symptoms. Each patient room has a molecule purifier (I could be wrong, but the rooms that I have been into have these) and dual TVs (both on the ceiling and on the wall). Location: Located in the Pearl/Downtown area, I was scared that parking was going to be hectic, but they have a parking structure for their patients within a close walking distance and if you're lucky they have street parking as well. Staff: Everyone is so friendly and professional, overall you can tell how happy the employees are because they always give the best customer service. Cleaning: Their process is very thorough and detailed. My first visit took almost 1.5 hours, they really take the time to check your baseline teeth and gum health. Overall, Dr. Chew is a wonderful dentist and I would highly recommend her to all my friends and family.

Overall, I've had a very positive experience with this dental office. Dr. Chew is outstanding,…read moreprofessional, knowledgeable, and always takes the time to explain procedures and answer any questions. The dental assistants are also exceptional and make every visit comfortable and reassuring. The office is conveniently located, and the facility is modern, beautiful, and impeccably clean. The only area that could be improved is the front desk experience. One of the staff members came across as a bit dismissive and not particularly welcoming, which doesn't make the best first impression. I also have an ongoing issue with an insurance claim. My insurance company requested additional documentation about a month ago, but the office has not yet provided the requested information. I've sent several follow-up emails and left multiple voicemail messages but have not received a response. I hope this matter can be resolved soon, as the lack of communication has unnecessarily delayed the processing of my claim. Overall, I highly recommend Dr. Chew and the clinical team for the excellent care they provide. I only hope the office improves its communication and responsiveness regarding administrative and insurance-related matters.