Found my next doggie after my 2 passed away. Or I should say Apple picked me. Staff was very…read morehelpful. They were fussy with my application but I appreciated that. Just don't give a dog to anybody. I worked at a shelter many years ago and it was heartbreaking. I give a lot of credit to the employees. They see it all. I am going to get a second dog and I will go back to AWA. People don't realize how hard it is to work at a shelter. Then they would't be soooo negative. Thanks for all you do!!

I remember when the AWA was established. Had to put our baby, Molly to sleep this week and went to…read moreAWA to adopt. There was interaction with most of the employees. Julie and the young lady with her were so professional. You have to realize that not every dog is a match for yours. The way in which it was handled clearly was designed for the health and happiness of the pet. You have to realize that they put the pet first. Julie didn't think a certain dog was for us and she was right We left there without a dog this time but we will be back. They make sure the pet is up to date with their shots which she did. The dog we wanted was not fully vaccinated and would require more work. They have quite a few employees but also a lot of work I know we will always get the right pet for our family because they did everything possible for all of us.

Sent several applications and placed several calls to volunteer. Alex, the volunteer coordinator,…read moreis either never in the office or will return your call. Others who were in the office assured me of a callback when the next volunteer orientation was scheduled. I have heard nothing! Don't know what kind of organization they run over there, but will not be applying again! so rude to not have the courtesy of a call back!

Animal lover and that is all that matters. Front desk staff, vet clinic workers are great. 10 stars…read morefor the pets.

I am writing to inform you that my dog will no longer be coming to your office. We are extremely…read moredisappointed that your team was unable to accommodate him yesterday or today. As long-time clients of MAH, we had hoped our history and loyalty would be met with understanding and flexibility. We will now be moving my dogs care to Heart + Paw under Dr. Jarred Pitt. We prefer to entrust his care to a team that values empathy and long-term relationships over transactions. Going forward, we will take our business where my dogs needs are top priority. Teach your staff to show empathy and suggestive proper alternatives in place of poor excuses. Good luck, and God bless.

Amazing staff and without even asking they managed to get my dog into the office on the same day!…read more The vet and staff were very kind and compassionate. Unfortunately my Great Dane was diagnosed with osteosarcoma. But all options were explained to me and all my questions were answered.

A responsible PWD Breeder, I bought a beautiful dog from her and we are happy. Looking forward to…read moreshowing the puppy in the next few months

I would describe the people here as warm, responsive and working very hard to provide topnotch…read morecare for animals. Found a darling young pup that I had seen on petfinder......... and was successful. They had a variety of ages and types and had described the dogs with knowledge and affection...... I would reccomen them to anyone!

HORRIBLE, DISGUSTING, FILTHY, RUDE and DISHONEST OWNER!!!When picking my dog up she hardly looked…read moreor smelled any different and I mentioned that I wanted her a little shorter and the owner never mentioned that she would do that and only wanted my payment of $84. This was our first time there and will be our very last time too!!! STAY AWAY it's a RIPOFF and the owner isn't friendly!!

Great job!!! Lucky and Ollie are such pains and she did a wonderful job with them. They even left…read morewith a cute little bandana each. so happy to find a local shop that grooms cats! also, I called her up and she took them in the next day. It was amazing.

This kennel place is like a place out of a horror film. Do Not take your dog there!! The kennels…read moreare dark and dreary and the pets get little to No attention or exercise!! Dogs can languish for hours on end in kennels dirty with the pets' own urine & feces. They make it look nice for incoming pet owners but it's truly a bad place. I worked i. Pet rescue for years and picked up unwanted or abandoned dogs from Holly Creek and it was heartbreaking seeing the dogs in these kennels!!

My two dogs were board @ Holly Creek Kennels summer 2014. The staff were kind and caring and took…read morevery good care of my dogs. They walked and and played with them and I couldn't ask for anything more.

Of course a crummy and concerning reason brought us here …read more.. Our poor sweet Senior Dachshund has been ailing for several months now. He had labored breathing that highly concerned me. One of the lovely techs gave our boy an MRI ... fluid around his heart. . . They referred us out; one choice was an animal hospital we used a few times and love. We weren't even charged! Incredible and clean facility with an awesome and genuine staff. TYSM for doing what you do!

I think they should remove the word "urgent" from their name…read more SO, found my self in a bit of a situation; my dog was vomiting for a couple days, and after having a poop accident on the rug, and seeing how black it was (TMI...sorry) I decided to take him over to the vet. This was Saturday night, and my vet said the earliest they could get him seen was WEDNESDAY! UGH, so, I call Pet Check on Sunday morning to get on the wait list. This is like, 9:05am. (Pet Check actually has a great CONCEPT of calling ahead and getting on a wait list. The system alerts you when it's your turn to head to the office, so that you can wait in the comfort of your home instead of waiting in the office. It does NOT work in practice.....) I am added to the list, and am #5. At around 9:20ish, I am #2, and the text alert tells me to make my way over to the office. (I moved 3 spots in 15 minutes.....keep this in mind.) I arrive at the office 15 minutes later, and there are 2 other people in the waiting room. I check my queue and it says, "you are next!" The tech comes out and calls for......not me. One of the other people waiting was apparently before me.....ok. Fair enough. I wait. While I'm waiting, TWO SEPARATE groups come in, (both with cats in crates....not sure if cats get special treatment or something...) and both are seen IMMEDIATELY. Like, handed the crate over the front desk immediately. Ok again....maybe those were absolute emergencies, although you don't know what MY situation is, so maybe don't go out of order, but I digress.... *ahem* TWO. AND. A. HALF. HOURS. LATER. I am FINALLY called. I sat in the waiting room, with my dog whining for almost THREE HOURS!!!! I make it to the waiting room and talk to the tech and the doc. Now, the tech and the doc were great. Personable, friendly, knowledgeable, and I didn't feel rushed. The office was clean, and they explained the options and charges RELATIVELY clearly. (I say "relatively" because although they were upfront and honest about the costs, they didn't explain the costs for each thing, and the itemized bill doesn't help. Example: "IDEXX VetLab Station Chem 17 only - $98.70....dafuq is that?) So anyway, after sitting for ANOTHER 30 minutes in the exam room, I get my blood test results, my meds and my walking papers.....grand total: EIGHT. FUCKING. HUNDRED. DOLLARS. I almost had a heart attack. (Wonder how much they would have charged to revive me....) Listen....I get it...it's "urgent" medical care, and I would pay it again for my dogs health, but holy credit cards Batman....that's a TON of money to drop in an afternoon for a couple pills and an IV. Most egregious of all is the INSANE wait. Why did the call ahead service tell me to come TWO HOURS before I would be seen? What's the point of calling ahead at that point?!?! I know you can't predict how long the person in front of you is going to take, but what's the built in buffer?! They have to tweak the alert system settings. That's ridiculous to be told to come, and then have to sit for 2.5 HOURS in a plain ass waiting room. They didn't even have magazines! No tv...nothing. HOPEFULLY; for my dogs health and my wallets health, I never have to come here again.

I came here with my wife looking for a dog ( 4 legged child as my wife and I call them)... We found…read moreout about them over the Internet... Our first contact with them was over the phone... They treated me very well over the phone... After I arrived we did paperwork to adopt a little one we saw... We were able to get the little girl we saw there but we had to wait for the 7 day hold period... After that we were able to pick her up... We were treated well by the staff and they were very helpful getting us all we needed before and after the adoption was finalized...

me and my family adopted our first dog from here 2 years ago (Rhino) and we just adopted our second…read morerescue from here theo (Shamus) the customer service here is great, the workers are great, the shelter is clean.