I needed cross-country transport (1,700 miles) from Prescott, AZ to Channahon, IL and all 3…read morerepresentatives did a fabulous job! Charlie was our broker and scheduled our transport (along with our reasonable quote), George was our contact for actual pickup and delivery day, and Alexi was our driver. All were super nice and fantastic to deal with! Was a much easier transaction than I had anticipated and my Jeep was delivered safe and sound within 2 days - thank you!

This business does not handle the service that I needed. However, the young man that I spoke to…read morewas very pleasant and referred me to another company.

WORST COMPANY. Cancelled my order the day off. Doesnt do anything to help you. Responds to…read moreeverything with "sounds good". Driver was supposed to show up on a Friday. Ignored all my calls. Saturday came--nothing. All Montway could say was "we can't do anything" STAY FAR AWAY

Clown show, train wreck, clueless... I'm sure I can come up…read morewith more, but these jokers are not a good choice. Here's the bullet points: -Show up hours late. Now we're loading in the dark and cold. -Show up un-equipped -The driver has no Montway documents or ID, and his truck is from a totally different company. Tells me: "Trust me!" -Montway does not answer calls after hours. Not even the "emergency after hours number"! -The phone message says to use the app to message them.... doesn't work. -Driver wants to use one of my cars to tow another onto the trailer There are plenty of other good transport companies out there. I dumped Montway and found one. Message me and I will send contact info.

Scheduled a pickup for a Tuesday, but the local carrier called and asked if I could do Monday, a…read moreday earlier instead. I was fine with that. Pick up went well and on the back end, my car arrived safely without damage. Great. There are a few things, however, that made the experience less than stellar that left me with only giving two stars: 1) Communication-I received an automated text at 6 AM on the morning it was scheduled to arrive and then...silence. The message said I'd receive a call 2-3 hours ahead of delivery and I waited the whole day+ and got nothing. Calls to the agent I booked with went unanswered. Calls were made the next morning and only received a response from their broker dispatch-they had to contact the actual car hauler. I had the name of the carrier and contacted them and was told the driver had a delay somewhere and would reach out ahead of time. That was more than the Road Runner CSRs could offer. 2) Real time tracking did NOT work AT ALL. While it gave start and end days and the "route", there was no update other than the car being in transit. And contrary to what is clearly advertised, no way to look and see where the actual vehicle was in progress (from PA to AZ). That alone would have given me some idea of their arrival time when the dispatch had nothing to offer than "the driver will contact you". 3) Arrival time-still expecting a 2-3 hour advanced notice window, I received a call when the driver was SIX MINUTES away. I stayed close to home, but had I had real time tracking and actual communication, it would have lessened the stress of not knowing where my vehicle was. 4) Language barrier-I suspect that a clear language barrier was also a factor-the driver spoke very broken English and while he was pleasant and professional, there was no explanation for the additional 30 hours I had to wait for some type of response.

The price was unbeatable. My truck driver, Billy, was absolutely the best. He communicated during…read morethe whole process, even sharing his location details when he got near the destination. Professional, friendly, and delivered when he said he would. There were no price surprises either. I highly recommend Roadrunner Transport. The only issue I ran in to was that they didn't pick the vehicle up on the day they had initially told me, but 2 days later. It was the 4th of July weekend however, so I understand delays in that case. This is the ONLY reason they didn't get 5 stars from me. They did everything else as agreed.

do not trust them with your vehicle. it will be damaged and they will block you. they will blame…read moresomeone else and not take responsibility. their pre photos are not time stamped

I absolutely DISLIKE writing NEGATIVE reviews, but as always, I am fair and honest. That's really…read morethe meat in the sauce, Baby. I called this trucking company out of Phoenix, to get an SUV shipped to Iowa. I SPOKE WITH TWO PEOPLE AND LEFT TWO VOICEMAILS. I should have let it be there. However, since I had a good experience with them before, through a broker, I gave them the benefit of the doubt. I finally got ahold of a woman named, LYNN. She gave me some SORRY EXCUSE about how the prices have nearly doubled and she can't help me. First saying she could help me, then finally saying no, minutes before hanging up. I ended up getting extremely FRUSTRATED, by the outcome. In the end I DECIDED TO GO WITH MONTWAY. A broker. It may have saved me $200-$300, but my time is worth more than that.

I assisted a friend in relocating back to Huntington Beach, Ca from Phoenix, AZ. I must say, if I…read moreever had to make that move, I'd definitely go with Cross Country Movers. Their prices were the most competitive in the area for the services you receive. My friend had a lot of collectible items, valued quite high, and they were able to provide suitable soft packaging for it all, nothing was damaged in the process. These guys were on time and were able to work with our schedule for to pick everything up and deliver. Best of all, these guys were real professionals. They took every step possible to make sure all delicate items were packaged correctly, not stacked on, and secure in shipping. Careful packing is something that is hard to come by with moving companies. Highly recommend!

Never would I have expected to get service this quick and efficient off of a website in the recent…read morepast, thankfully these guys were one of the best possible choices for our move. They specialize in long distance moves and are able to carry large amounts of goods across the country without damaging a single item. The movers were very helpful and prepared to perform any task necessary to complete the job, fortunately for us we were in the right hands and these guys knew just what to do to make things go smoother.

Very little hustle, Took all day to move my stuff, Saw the "head guy" Coulton smoke a cart "weed"…read morebefore driving my stuff to its destination. would not recommen in any sort of way this company is very unprofessiona.

Long story short: if you don't have time restraints surrounding pick up and drop off (work, school,…read morechild care, etc.) they have fair prices and get the job done. My car got here within the original window and undamaged. Prices were fair- moving from Arizona to Minnesota for $1,000. I'm giving 3 stars because the communication throughout the process was really not good and I was often left totally in the dark. A few days before my car was to be picked up, They told me it would be picked up Monday. They didn't show up so I called to ask. They said they'd be there Tuesday. They didn't show up. When I tried to ask what was going on, they just said they were within their original window and were not apologetic. The same issues happened upon pick up. They missed a few windows and then, with my car less than an hour away for 1.5 days, said it was because the driver could not deliver ANY cars that day due to some regulations. Then the driver contacted me to say he wouldn't deliver to me because he had too many deliveries that day. Kim in the main office was AMAZING and probably the only helpful person I talked to the entire time I was going through this. Everyone else was condescending and not apologetic because they were within that original window.

Wow....I called them as I am looking to move, but whoever answered surely didn't want the business…read more I asked if someone could stop by and give me a quote, but he insisted to give me a quote that was at least double everyone else I've called. I had hoped he would have said they would come out and take a look because they want business, but he was fast to hang up when I told them I'll have to look elsewhere because other companies were charging half. I"m not a buyer that only cares about price....service is my top priority. I would have thought that if I was getting quotes for half and he was charging me double, then he wasn't calculating things correctly and would have offered to come out But it's okay....some companies want work....others don't. This company does have some good reviews so I'm happy for those that got good service.....I sadly didn't experience that today

Best movers ever! Don't even think about using anyone else. I have heard nightmare stories about…read moremovers and even though these movers are a little more expensive than others, they are worth every penny.