I've been a customer of Shannon's since 2014/2015 when she was still a nail tech and followed her…read moreto her various locations. And you bet your bottom dollar I was one of the first to let her laser hair removal me. She's always so sweet and peppy. Shannon ensures that your time is low stress and relaxing. After a while, I know the clientele numbers went up so she hired other laser techs and started offering other laser services other than hair removal. I went and saw one of the other techs, and I don't recall her name, for my first tattoo removal appointment two weeks ago to have an arrow removed from my thigh. She was very chipper and jovial and made my appointment easy breezy. She told me I'd be seeing a different tech for my second appointment. Shannon first implemented Apex's location with Jensen and Co off of Mt Rose street, and now she's in a cute little house off of Eureka. Both locations are clean and welcoming. Parking was a little more tricky at Jensen and Co. With the new location, there's definitely a lot more street parking. There are stairs to get down to where I was for my laser tattoo removal appointment. I'm not sure if there's an ADA accessible entrance to the bottom floor. I will continue to support Shannon in her endeavors and she makes the whole experience super easy and stress free. 10/10 recommend for any laser needs.

So far so good! I paid to have laser hair reduction for "pits & bits". I've had two sessions so far…read moreand I have five more to go. The first time was a little awkward because you have to text someone for the key code to enter the front door, which makes sense because of the neighborhood and surroundings. The building has been remodeled, quite luxuriously, and I enjoy walking through and going inside. Apex is located downstairs and it has been nothing but pleasant so far and I love my technician. My hair reduction has decreased dramatically and I'm very excited for my future results.

You'll be in very capable hands and enjoyable company! Envy Skin Studio will be my go-to for…read moreesthetics from now on.

My old esthetician suddenly quit the profession and I needed a new skincare/wax specialist. I found…read moreKristin and Envy Skin Studio by chance. I couldn't be happier with her treatment options. She is extremely knowledgeable and thorough. She has products on site and also has a wealth of knowledge of other products depending on what price point you're looking at. The room has a wonderful spa vibe. Very professional and easy to talk to. She uses high end wax and makes that experience as painless as it can be. Overall, I am thrilled to have found my new skincare wizard. I always get compliments on my skin after having a treatment at Envy Skin Studio.

Very thorough in their services and super friendly! Highly…read morerecommended and easy to schedule. I will be back!

Did not enjoy the experience. The staff were unprofessional and the treatment over priced for the…read morelevel of skill. I would not return or recommend this place to anyone. I requested a brow lamination with brow shaping. I've had my brows laminated before and this time the result came out very different than any other lamination I've had before. The brow shape was sloppy and had to be corrected by another salon. The employees talked and gossiped with each other throughout the treatment which made the experience uncomfortable. No one introduced themselves. The whole experience was expensive and disappointing.

I was seen at Bella Grey for Botox and filler, and had a wonderful experience. The staff were warm…read moreand friendly, and the work done by Emily and her colleagues is exceptional. I follow the spa's social media as well, and the non-invasive before and after changes she helps people achieve are truly astonishing. I would recommend the spa to anyone for a number of things, from my grandmother to people my own age (38). At B.G. you are provided with honest, realistic, personally tailored goals and results that look amazing yet natural.

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

I stopped by this Style and Brows and got threaded earlier this week. I frequent Sparks at Legends,…read moreKeystone (old NW Reno location) and Carson city locations. It was my first time at their plumb location, but glad I didn't have to wait long. There was only one lady working and she was taking care of another client. She greeted me and I sat down and waited for my turn. My eyebrows were a bit uneven, left one was thicker than the right. I've only had them over plucked and then I remembered why I only usually see Sita or wait for her on her days at two of the other locations. I don't want to bash on the lady that was here, but I'll let my brows grow back a bit and go back to my usual lady. Also, I was charged more than their posted price in the window.

I have been coming here for the last 8 years and I still stand by them! I am Persian, so my hair is…read morethicker. I can trust that I leave with my eyebrows looking great. The ladies are always very kind and friendly quick! I also highly recommend letting them use the rose water at the end. Support this small business!

Came here on a Monday evening. I was traveling in from out of town and arriving a little late in…read morethe day so I'm glad this place was open and hour later than most other places. Even though I arrived with less than 30 minutes before closing I never felt rushed at all. This was my first time doing sugar, I usually just hard wax. Audrey was excellent! Gentle, quick, and efficient. She talked to me the entire time which helped the time pass quickly. Overall I had a wonderful experience and would definitely come back again!

I had the privilege of finding out about this business from a wonderful gift certificate from my…read moredaughters family and I couldn't be happier !!! The building is so very cool and Rachel was amazing. The products used were wonderful and my facial made my skin look so good I highly recommend this business . I also got a lash tint and it was just what I wanted.... Not too dark but just dark enough. Thanks again Rachel

I really liked Dr. McCormack very much. She did my procedure just like I asked her to, the only…read moreissue it took months of healing time and even now I feel a twinge here and there in my implants. She did a procedure that's called a "exchange " because I had an implant that burst. I'm not sure why it did but it hurt me tremendously. I initially was diagnosed with breast cancer in 2010 and had a double mastectomy at the time. That surgeon did a horrific job because they were incredibly tight so I had them redone in 2014 to make them smaller and just more comfortable at that point. When I started to have pain in my right implant I could tell that the implant had ruptured just because how it looked and felt. The pain is also a good indicator. I went to see Dr. McCormack at her beautiful office that has the surgery center in the same building. Great for her! Nice planning. The front desk people made sure the would not be happy to help with the insurance in anyway...My surgery would be covered since the implant burst. It was a complete pain to get them to get me the doc notes and photos. The lied to me a couple of times until I FINALLY received them. I mean 10 grand is a great vacation for me. I would never get any further procedures at this office because you barely deal with the doc just with those awful front desk persons. I get it you don't want to deal with insurance but seriously they just couldn't be bothered with my request. Annoying

Nice offices, nice staff, but the results were not what I was hoping at all. She asked me what my…read moregoals were, and she made recommendations that seemed to be based on reaching my goals. She did not disclose all the details of what her recommendations would look like. Additionally, my results were the opposite of what I had hoped, and now I have to live with it every time I look in the mirror. I'm not convinced that Dr. McCormack is even concerned with her work, since I never saw her during any of my follow ups. And when I expressed my concerns during my year of healing, her staff would just try and reassure me. It's been over a year. I healed well, but the results are not good. I spent a lot of money on my surgery, but spent additional money on having to pay my bills while being off work during recovery, which I expected. With all the money I ended up paying all together, I certainly did not expect to get such poor results. And I cannot afford to go take more time off work and go back into surgery to get it fixed. When I can afford to get this fixed, I will certainly be going to a different plastic surgeon.

As soon as I walked in, it was a warm and comforting atmosphere…read more All of the ladies from the front desk to the back office were kind and professional. Dr. Bonaldi's bedside manner is the best. I felt completely understood and looked after. I met with other surgeons, and I have to say, he is top notch 10/10!!!

zi went to Bonaldi after his being highly recommended. The facelift i received made me look like a…read moremonster. My forehead has even deeper creases. He destroyed my eyes, one of my nicest features. I look older and harsher. My before photos look more like my after photo. I wont even go out into public at this point or see my grandkids.

First time getting waxed down there (or anywhere, really) so I was understandably nervous…read more Alexandria's calm, friendly demeanor and professionalism helped put me at ease and the whole experience was nothing like I expected. I wasn't sure about ever doing it again, thinking I would just do it once just to try it for laughs (YOLO!) , but I think I will become a regular from now on, it was easy and the results are amazing. I highly recommend her and her one person shop. Small, very basic, and quiet- not some madhouse salon with a bunch of people and noise. Perfect!

I'm very picky when it comes to my eye brows and waxing's. Alexandria was phenomenal, payed…read moreattention to detail and never rushed. I'll recommend her for all your waxing needs. Super quaint clean little studio.

It's been 4 years since my surgery and I'm still so happy with my results. I've never felt so…read moreconfident. Before my surgery, I was constantly aware of my nose and self-conscious about how it looked from different angles. I don't think about it at all anymore. It's so nice not to have that noise taking up space in my brain. Sometimes I'll take a picture and say "thanks dr Yamamoto!" I've added some current pics that show it fully healed.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.