Excellent experience working with this agency for our home coverage. Cassie is friendly and…read moreprofessional as well as knowledgeable! She made getting a quote and obtaining coverages easy. They also worked with our closer for a smooth experience. They kept our efforts to a minimum during a very busy time.

Matt is great however Laura who works in his office is extremely rude when you call to ask…read morequestions or need to get information. It is hard to actually speak to Matt which is a downfall

Great place! Great people that work there! They are always…read moreaccommodating. Thank you for everything!

Laurel and her team are excellent. She has not only saved me money on insurance, but always taken…read morecare of my problems fast and efficiently. If you're looking for the best agency around, look no more.

I called Jennifer Hubbs office this morning with a fairly simple question. I had hail damage to a…read morecamper from a recent storm. I had initiated a claim myself via the State Farm app. I received a call from claims telling me to take the camper to a specific, local RV dealer for an estimate. I called and made an appointment with the dealer they recommended. I was informed that there is a $199.99 estimate fee that would be refunded to me if I had them do the repairs. I called and spoke with Jennifer's assistant to see if State Farm would cover the estimate fee in case the camper is deemed a total loss. The assistant told me that she didn't know and they couldn't help me and that I would have to call Claims directly. When I asked if they could do this for me, I was eventually transferred to Jennifer who told me to call claims and ask them. Honest to goodness, I tried to be as tactful as possible but I asked Jennifer directly "What good are you if I can't count on you to be my agent and get this information for me?" She got rather short with me and told me she would call Claims for me. Granted, I could have gotten into the voicemail run around with State Farm claims myself but I didn't think this ask was inappropriate and she probably could reach a human being. The Claims agent called me and said Jennifer had just asked that they contact me. They did not know why and had no context. Thanks for going the extra mile, Jennifer. I ask everyone out there, if your agent is not willing to do any of the footwork for you and just deflects your questions to the parent company, what value are they adding? By the way, I have 3 daily drivers, 3 trailers, and 6 classic cars as well as my house and an umbrella policy with this agent. That's about 14 policies. Seems like my ask wasn't a big deal for what I pay each month. Perhaps a little less time counting money and a little more attention to customer service is warranted. I switched all of my policies to Jennifer when my last State Farm agent locked their doors and ghosted all of their clients for months. I've had State Farm insurance all my adult life. That's about 45 years of driving. Online options that skip the agent are looking better all the time. Jennifer, I would welcome a response and apology but I'm not holding my breath. I doubt you can see this from the customer's perspective.

Jennifer and Paige are fantastic and very much worth your call for a competitive and quick quote…read morefor your insurance needs. Loved how responsive and focused they were on my questions and needs. Thank you Team Jennifer! Great reason why I have been a loyal State Farm customer for years.

I was lucky enough to find and work with Lauren Akins for homeowners and auto insurance for our…read moreresidence in Kansas City. Not a flashy or plush office, but the service attitude came through loud and clear. Lauren was professional, helpful, and experienced. She explained in common terms, followed up, and was great at answering difficult questions. If you like an agent who can look at the best price/match for your needs, I would highly recommend Lauren. She is great!

From the owner: Jenkins & James Insurance Provides Auto, Home, Life, Business, and Umbrella Insurance to the…read moreGladstone, MO Area.

Tracy trained a new agent and worked with him (Arthur Best) while finding new and better coverage…read morefor me for the last few days. She let him do all of the talking but he would refer to her for questions and it was all very professional. it takes someone extremely qualified and dedicated to identify so many new benefits and upgrades that were in tune with my personal needs and for a customer to feel they could not have been served. I hope she remains Arthur's mentor and Allstate will be all the better and so will he. My husband always took care of insurance and cars and this was my first experience at setting up something new and they were so kind to explain the service in every aspect and to entertain my many questions. Thanks Tracy and Arthur. What a great experience and I will refer everyone I know to you. Mary Jo Misner

From the owner: The Tracy Tucker State Farm team focuses on building lasting relationships. We support the mission…read moreof State Farm as we partner to insure assets of our State Farm customers, plan for their future, and leave a legacy for their family. We are known for our integrity, passion, and ability to bless the lives of those in the communities we serve. We review each customer's auto insurance, homeowners insurance, life insurance, and health insurance, so we are able to help them live life confidently! License #: MO-8063908, KS-8103893

We have had our insurance with Joe for over 25 years. The whole staff has always been great…read more Whether it has been purchasing a new car, we had 3 teenagers to insure, to our home insurance, making sure we have enough for every situation. We even have 3 rental properties with them. Prices always beat out the competition, and when it came to any claims, from hail damage (both home and auto) to fender benders, to one multiple car accident (whoops) they were there quickly and without any fuss. I would recommend them for any insurance need you may have!

I called in to get renters insurance, and they made it extremely easy and affordable. Brandy was…read morevery helpful on the phone and very professional. 5 stars

Matt has amazing customer service skills! Extremely personable! Definitely recommend!!!read more

From the owner: Insure Carefully, Dream Fearlesslyread more

George is very thorough. And will work with you to give you the best rate possible. He also…read moreresponds quickly to voicemails and emails. Top notch customer service.

When you take over somebody's policy and you promised to cancel the other progressive policy and…read moreyou don't do it and they draft out two payments out of your account that's not professionalism and then when you get a notice from your homeowner insurance they are going to cancel because no payment was sent in probably because there wasn't a mortgage clause so I would definitely not recommend this company! Diana Bender & Joe Bender no apology. Kaitlyn just admitted that it was her fault.

From the owner: Prime Insurance is an independent insurance agency representing leading national home and auto…read moreinsurers like Travelers, Nationwide, Safeco, MetLife, Hippo, Hartford, Progressive, and many more. Our agency is a highly respected agency that focuses on doing what's best for our clients and prospects, and giving them an honest assessment of their insurance. Our experienced staff has many years of insurance experience with a variety of insurers that gives us a broad view of the insurance market and helps us find comprehensive coverage at a good value. Home insurance rates vary by hundreds and sometimes thousands of dollars, which gives us a better chance to find a cost effective solution.