Scott is the insurance agent you thought didn't exist anymore. He stays on top of all my policies…read moreand calls me when he sees he can save me money. Yes, you heard that right. He keep on top of industry and policy changes and notes my own changing family needs and gives me the options. I get all kinds of advertisements from other companies, but I've got both great insurance and someone who is looking out for me.

Managing insurance can be a tricky venture. The Scott Davidson Team worked with us to quickly…read moresecure home insurance at the best price which helped us to purchase our home. Their team was thorough, responsive, and helpful throughout the entire process. I am glad that we switched to State Farm.

John and the other employees have always gone above and beyond to help. Amazing customer service…read moreand care in the work they do! Would definitely recommend

We love the team at Buttonwood Financial Group and feel so blessed to have them looking after our…read morefinancial well-being. They're incredibly responsive, they cover all the bases (the Buttonwood team has connected us to a wonderful group of other professionals - an estate planning attorney, an insurance person, a mortgage broker, a tax accountant, etc.), they simplify my life by taking on a lot of tasks so I don't have to, they're honest, they're nice people, and they really genuinely seem to love what they do, which is exactly what we want in someone we're entrusting our life's savings to. I wouldn't hesitate for a second to recommend them. They really are the best.

The customer service is absolutely fantastic! They always take good care of me when I call or…read morevisit, they handle personal and commercial policies and have people that specialize in both!

I highly recommend this agency. Brody helped us navigate the ever complex world of insurance when…read morewe were behind the 8 ball. Very transparent and honest.

Amanda is the BEST! She was so patient and helpful. Finances are not my favorite thing to deal with…read moreand she made everything so easy to understand and she's just really good at what she does. Highly Recommend!

I have been a client of David Jackson since 1995 representing Waddell & Reed and LPL Financial…read more David has been a stellar Certified Financial Advisor for me and my family. He has always given me great advice and recommended the appropriate investments based on my tolerance level. Modern Horizon's Team: Amanda Campbell, Edwina and Bridget Jackson are true knowledgeable professionals and have always provide excellent customer service and follow through. I highly recommend them for your investment needs! Adrian T.

I recently started receiving multiple unpleasant nasty looks from staff members here heidi &…read morebret...... Donna was always very nice sweet showed me her grandchildren family and talked about her love for the Royals & Chiefs but the other two we're not so nice! I would hand bret my payments in cash and in return he constantly liked to set my money on the table instead of handing me my change even when he notices my hand is extended out to receive the money! Very rude, unprofessional people here canceled my multiple policy's with this agents office to another agent! I was over charged a few times, and was told I couldn't make multiple month payments! I'm not going to help support a possible business owner/agent and they know why I left they never called and asked me any questions as to why I switched agents as I've been with this location since 2017!!!!

Bret, Donna, and Heidi are a talented group and have taken care of our family for a number of years…read morewith various policies. They are always available to meet or answer questions and they have made sure that we know what our coverage includes. Easy to recommend this team.

Great customer service! Quick quotes, competitive rates, and great coverage. Highly recommend!read more

Update 7/1/2026 Due…read moreto being victimized all over again, I've changed to an 5.0 star agent. Good riddance Chad Mitchell. I trust karma will catch up with all of you in due time. Update 6/19/26 After a pleasant conversation with Eli on June 18 and 19th, I'm happy to say that the wheels are in motion on getting a new adjuster assigned to replace Shannon H. I give kudos to Eli as he is an example of what to do. Shannon could learn from his example. In my conversation with Eli, I made him aware of the customer abuse and mistreatment that I received, and that more training on listening skills, Interpersonal communication, skills, and customer service is desperately needed. I also informed him that I am a former customer service and quality analyst manager for a major telecommunications Now retired. Fully trained and I know what communications skills are needed to create the perfect contact and Shannon is lacking in many areas. Including, but not limited to: lack of empathy, lack of respect for individuals, lack of diversity, and inability to express loyalty to a client who's been with State Farm since 1993, when I signed up with Larry Hawk, who was my original State Farm agent. On June 17, the day of the accident, I specifically asked Shannon for a manager call back, which still to this day has not happened. Usually when a representative takes this action or inaction, it's good indicator there's a possibility they are hiding something. I have to wonder how many other innocent victims have been subjected to her abuse. Yep, a loyal state farm car and home owners client for nearly 30 years and zero appreciation. With my former agent Larry Hawk, I also carried RV and camper insurance, boat owners insurance, as well. So as you can see, State Farm has made a lot of money off of me in three decades with hardly no claims that have been filed other than a minor accident, roof (hail damage) and a windshield. I remind you that this accident on 6/17 was not my fault and State Farm, who I hired to be my agent, victimized me all over again. When I need answers and feedback to get direction on how to proceed, I got hung up on, not once, but TWICE !! I deserve better and so do you. Original review below. This had originally been a five star review, but after today's horrific experience with Robin, Savannah, and Shannon, I'm sad to say it's now changed to one Star. I was involved in an automobile accident this morning and the accident was no fault of my own. I called my agent State Farm to set up a claim. Also spoke to them about setting up car rental insurance for the next time an accident should happen. I called to initiate the claim and was provided a claim number. When asked if I wanted to set up rental at that time, I advise the State Farm agent I would call back. When I did call back, I spoke to a woman by the name of Robin (Same girl who set up my rental agreement ) and told her I needed to speak to the claims office about setting up a rental. She immediately reminds me that the car rental will not be covered under the policy, which I already knew. Robin did not understand that this had already been discussed with the previous State Farm agent when the claim was filed. The fact of the matter is he specifically said that since the other party is at fault, State Farm can help me get get a car rental and arrange for Reimbursement for the car rental, since the accident was not my fault. My problem is I don't appreciate Robin and false her accusations that I'm trying to cheat State Farm out of a car rental!! What the heck! I'm the victim already of a car accident, State Farm is supposed to support me not victimize me even more!! They literally have made an already bad experience, even more horrific. When I try to speak to my adjuster about it and explained that to her she rudely talked over me a refused to listen. Why?? Likely because of whatever horrible things, Robin said about me beforehand. She ended up hanging up on me simply because I told her to be quiet and listen.

This is the most incompetent insurance office I have ever encountered. If I could give 0 stars I…read morewould. Savannah in particular should not be in this position. she made an appointment that she did not show up for. I signed up and paid for insurance that they waited a month to inform that I could not have. Savannah told me that I had not been insured during that time and that I would get a refund. None of that was true. Buyer beware of this shady office. One star because Robin alone was helpful.