Steve and his team are really great people. We were leaving town and had engine issues due to a…read morefuel tank contamination. Steve made time for our truck immediately and continued to work on our truck until well past close, in effort to try and get us on the road back home that evening. And this is Friday of a long weekend, too. One of his staff members, Carrie I think is her name, even drove us back to Quest with our dog so we could comfortably wait there. Afterwards she brought us our bags and even took my husband to the airport to grab a rental car to get home. Unfortunately, our truck sustained a fair amount of damage so we had to head home. This crew is top notch and I would highly recommend this family owned business to anyone! We are so grateful for your immediate assistance and kindness! Bless you guys for putting a silver lining on what was otherwise a pretty crappy situation.

My 2013 Jeep was diagnosed and repaired for an honest price, very happy and will use again as the…read moreneeds arise

Jay truly provided outstanding communication, understanding, and support to get my car fixed at my…read morehome. I called late at night and Jay answered the call! What a blessing this service is to our community! Highly dependable, very knowledgeable and very reasonably costs for parts and labor! I highly recommend and trust Jay as our "Go To!" Mechanic!

We called Jay on Friday after Thanksgiving when we realized we had a significant oil leak with a…read morecouple of long drives ahead. He met us on Saturday and diagnosed the problem and worked to find the valve gaskets we needed. He found the parts and got the car fixed so we could get on the road. He's honest and great to work with. We highly recommend him.

These guys are amazing!…read more Requested a few services like tire alignment, coolant flush, and thermostat, as well as asked if they can install a tuner for my car. They got it done very quickly. They definitely take pride in their work and give a fair price. They said they unfortunately can't install a tuner, but left me a business to contact! To anyone who needs a new mechanic, I always recommend neighborhood auto! Thank you guys for your awesome work! I'll come back.

They did a great job and were finished within hours. But I cant help feeling that the pricing could…read morehave been better. I don't know much about auto detailing, any input would be appreciated?

We recently had an issue with our Dodge 3500 pick up. It was towed into the shop. Within two days…read morewe had to pick up back in perfect working condition. Cannot thank these folks enough for their help their professionalism, their knowledge and their kindness. We would absolutely recommend doing business with Jim's towing and auto repair.

I called early this afternoon for a reservation for a Uhaul, gal said they only had 1 15ft truck,…read morequoted 29.95 and .79 a mile, gave her card and now it's .99, I asked why the difference and she said she made a mistake. The whole time on the phone you could hear a guy talking to her. End of the day I get a call from Uhaul reservation line saying the truck I had on hold they rented out hr later yo someone else! Very unprofessiona! Buyer Beware!

Love these guys, gals, and Missy! Been taking our cars there for years! The shuttle service is…read moregreat!

They have always given my husband and I great service and do a great job maintaining our vehicles…read more Whether it's a routine oil change or something much more complicated they get it done efficiently and have it back to me as soon as possible! Also love that the blow up guy is back up out front!

They diagnosed the issues with my Subaru Forester thoroughly, explaining in detail how and what was…read moreneeded to correct them. Work was done in a timely manner and at a very fair price. The owner was very knowledgeable and friendly, working with me to schedule a few different issues to better fit my budget. Will always go back for my automobile needs. Great job!!

Todd and Bob are honest with professional work ethics! Last week was one of the few times we took…read moreour Toyota Tacoma to Nelson's Auto. Todd was fair at pricing, explained every detail of work needed to be done, was on time on ordering the parts, and fixed our toyota truck that needed alots of work on a proper timing! Absolutely great service, super value for the money paid, friendly professional team. I recommend them to anyone looking for a trustworthy mechanic shop in the area! Thank you Todd and Bob for the great work and customer service!

Great Service, friendly employees, goes above and beyond. Dropped our vehicle off to us when it was…read morefinished!

Check engine light was flashing in my truck at the start of my 75 mile commute home. I managed to…read moreget the truck up the hill, and called Ponderay Autocare the following morning. They were pretty stacked, so it was a few days before I could drop it off. In the end, I was quoted about $1,500 to replace the intake manifold, spark plugs and attendant wires. The repair took 24-36 hours to get the truck back, and just in time: It is our only 4wd vehicle and there was a big snow storm on the way. Well, a week later, I'm making the exact same 75 mile drive home and sure enough, the truck starts exhibiting the same symptoms for which I'd brought it in; engine misfiring, and check engine light flashing. I brought it back the following morning, and though it was another day or so before they could look at it, it turned out to be a bad spark plug wire and there was no charge for the repeat service. It has been running beautifully since. On the whole, communications here can be clipped and terse, but it also means no nonsense, and I've detected no underlying dishonesty from anyone here. They're very straight up, and very busy, which I consider good things for a mechanic shop. The business itself is pretty small, with two garage bays and a small, closet sized office. Parking can be a little tricky, and unless you know what you're looking for, the business can be a little tricky to spot the first time around. They're very close to the Hoot Owl Cafe, which is about a 5-10 minute walk down the highway, so you can at least grab some quality grub if you're waiting for diagnosis or repair. I live all the way up in the Naples/Bonners Ferry area, but if I've got vehicle trouble again, I'm driving the extra miles to bring it here.

I went in for an oil change. Felt like I was dealing with honest, respectful professionals.read more

Amazing new shop, well set up and ready to address all your vehicle maintenance needs. Took care of…read moremy oil & filter change plus checked the tires, filters, etc. New family business. Just moved from Tennessee. I highly recommend this shop. The others I attempted to try were just pathetic.

The best prices and as honest as I have ever met. Big time service and small town ethics. The Best!read more