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    GMP Hardwood Flooring

    5.0 (3 reviews)
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    RiteRug Flooring & Carpet - Cranberry Twp

    RiteRug Flooring & Carpet - Cranberry Twp

    (28 reviews)

    Carpet was installed yesterday. Looks amazing. Feels great on the toes. Because of course, the dog…read moreapparently wanted to claim the carpet and peed all over. It must have great stain protection because instead of soaking in, it crystallized to the top.

    The initial consultation was a positive experience -- the representative who came to measure the…read morecarpet and LVP areas was professional and thorough. Unfortunately, that's where the positive experience ended. The installation itself was riddled with problems. The crew did not complete the job on the scheduled day, and no one from RiteRug proactively informed us of this. We had to reach out ourselves to point out that an entire room had been left completely untouched. Trim work throughout the home was also left unfinished. Once the installation was "complete," the quality issues became apparent. Carpet in every room where it was installed began coming up within a single day. The LVP trim work was done so poorly that we ultimately had to scrap it entirely and have it redone. After reporting these issues, RiteRug scheduled a follow-up visit four days later to address everything. The crew only finished the LVP in the room they'd originally skipped -- none of the other outstanding issues were resolved. We then contacted our original point of contact, the same person who had measured our home initially. To his credit, he acknowledged directly that the job had been done "horribly." He offered $300 in compensation on a job that cost nearly $2,800. When we pushed back and asked for more, he escalated to his manager -- but in doing so, misrepresented the situation, telling his manager that only one small area had issues rather than the full scope of problems we'd documented. The entire resolution process dragged on for about a week, and we ultimately received a discount of roughly 37%. That amount was still less than half of what it actually cost us out of pocket to have the floors properly redone by another company. We hire flooring contractors regularly throughout the year for various projects, and RiteRug was by far the worst experience we've had -- not just in terms of installation quality, but in how the aftermath was handled. Between the incomplete work, the poor craftsmanship, and the lack of transparency in resolving it, we would not recommend RiteRug for any flooring project.

    LL Flooring - Cranberry Township - Various random area

    LL Flooring - Cranberry Township

    (9 reviews)

    I spent almost $5k on flooring. I get almost 90 percent installed when I noticed about 6 rows back…read morethat the engineerd flooring that I was installing wasn't all the way together. I thought my shims might of moved. upon further review and wasting my time I relieved that the width of the flooring varied. I took pictures and left it like that. sent pictures to the ll flooring. I was assigned a case manager to investigate. i ripped 6 rows up to correct the problem. the project is now finished and I was informed today that they wasn't taking any action due to floor being completed. so it's been 5 days today, two days before Christmas and they expected me to leave me customers floor unfinished until they did there investigation. 5 k on a 500 sq foot floor and they don't stand on there product? over $6 dollars a square foot. on top of that I have at least 15 pieces of flooring with white stains on them that will not come off. I WILL NEVER USE THETE PRODUCT FOR ANYTHING!! I have always used them. I will be spreading the word to all my contractor buddies not to use these guys. it's pathetic. I wasted at least a day of my time with this and probably got 20 square feet of flooring that's either stained or different sizes. this company has no

    I've worked with a lot of 'retail' home supply companies for house projects over the last few years…read more(Lowe's, Home Depot, etc) as well as some other contractors, and I have to say... I was impressed with Limber Liquidators from start to finish. And I'm not easily impressed when it comes to these sort of things. First, the prices: I'm sure it's not secret that they are incredibly well priced. And if you do hire them for installation, you also don't have to pay tax which is another perk. Second, the retail staff: No commission, no problem. They talked us through our options, the add-ones, the pricing, everything. We chose to do our own demo and to pick up the bamboo flooring to save a couple bucks, and they loaded my truck and were friendly from Day 1. And they let you return any unused material. Lastly, the contractors: Nice guys, did the job exactly as we asked and were done in two days. Cleaned up after themselves, which you don't see much these days. Overall a perfect experience, and probably the first time I'd recommend a local retailer for contractor work.

    GMP Hardwood Flooring - flooring - Updated August 2026

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