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    Eco King

    4.7 (110 reviews)
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    Services - Eco King

    Floor refinishing

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    Recommended Reviews - Eco King

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    Reviews With Photos

    Threatening Lawyer Letter
    John C.

    4/28/2021. BUYER BEWARE! We hired Eco King to wash the outside of my house and do the carpets on the same day. We ended up with a faded bleach spot on our carpet. When I left a voice mail asking to file a claim for repair of these damages. I did not get a call back and a week later got a lawyer letter threatening me with a law suit if I choose to pursue repair for my damaged carpet. I was shocked at this course of action as a response to my telephone voice mail? I do not recommend any business that sends lawyer letters as a way to get out accountability for their actions. My next call will be to the BBB to file a complaint and seek their support to my damage.

    Before Eco King Carpet Cleaning
    Tracee A.

    I contacted Eco King via Yelp for an estimate on cleaning the carpets in my home. I needed it to be affordable and I only had one day open on the calendar that it could happen. John responded via phone within minutes with a great quote, so I hired him right then and there. My carpets had not been cleaned in over 6 years - 6 years of children's parties, dog and cat living together not really in harmony, and 6 years of wear. I was always embarrassed to have people over to our house b/c the carpets were so gross! I was sure they could be cleaned but I doubted they could look really good after all that damage. Needless to say, I was wrong. My carpets looked great! I was sure I'd need to pull them up in a year or so and replace them but John assured me, with annual cleaning, they could last another 6 years! What a relief for me! I sent my husband a picture of our new and improved living room and he responded "where are you?" John did a fabulous job. I received a text when he was on his way and a text confirming the job was complete (great for when you're not home while he works). It didn't take an entire day, the surface was dry right away and I love that its environmentally friendly. I've already shared his number with some friends who will be sending more business his way. You should call him too.

    My beautiful slate floors!

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    They were punctual and cleaned the house efficiently. The carpets look nice afterwards.

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    7 years ago

    The service we received from Roger went above our expectations. Our carpets and furniture look like new!

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    Page 1 of 3

    Ask the Community - Eco King

    Can you get out two way carpet tape residue on Berber?

    We have had success with tape residue removal.

    Do you clean wool, oriental carpets?

    Yes, we clean most rugs

    I have moved into a house that cigarettes were smoked in, can you deal with cig odors?

    Yes we can remove smoke odors from carpeting. Thank you

    View All 4 Questions

    Review Highlights - Eco King

    John got back to me right away when I reached out to make an appointment and was able to schedule within the time frame I needed.

    Mentioned in 55 reviews

    Read more highlights

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    Truly Fresh Cleaning

    Truly Fresh Cleaning

    5.0
    (4 reviews)

    This review is for THREE great cleaning experiences with Shayla and Martina within just a two-week…read morespan -- *insert facepalm*. Shayla was very responsive each time I reached out and was able to schedule each cleaning within a couple of days of me reaching out. She was diligent in checking in during and after each cleaning, even sending me photos of the job during my first cleaning when I was not local yet. A few days after I moved in, I needed someone to clean out debris from my two fireplaces due to a chimney-removal job. Shayla was able to send Martina right over -- though we had a small snafu with the type of vacuum that Martina had on hand -- the dust from the brick was so fine that the standard vacuum didn't have the proper filter to keep the dust from flying all over the first floor. But Martina was great and adjusted her methods with the second fireplace in our second floor. A few days after that, I had to call them AGAIN because I had spilled paint on my carpet. Needless to say, I will definitely be keeping Truly Fresh on speed dial for all my future special cleanings!

    I hired Truly Fresh to do a full clean of my rental property in Pittsburgh so we could sell. I live…read moreon the west coast. Very reliable, very good communication, let me know promptly about any scheduling changes and during the house cleaning, and let me know about a minor leak under one of the bathroom sinks. Very good pricing for a top to bottom of all 3 floors. Fast and efficient to complete the work and my realtor said it looked great!

    Stanley Steemer

    Stanley Steemer

    2.8
    (35 reviews)

    I have hired this Stanley Steemer two times--once in July 2024 (5 stars) and once in June 2026 (3.5…read morestars). Stanley Steemer has hundreds of company-owned locations and locally owned franchises across the country. This particular location operates in the Pittsburgh area. Its services include cleaning carpet, air ducts, dryer vents, upholstery, tile and grout, hardwood, area rugs, etcetera. Unlike some competing businesses, for cleaning carpets, Stanley Steemer does not use steam but rather hot-water extraction. Their vacuum pumps hot water into carpets to release dirt from the fibers, and then powerful suction extracts the water and dirt. 2024 review: Through the business's website, I scheduled an appointment for cleaning carpet in my guest bedroom, upstairs hallway, and basement stairs in the morning. Many convenient times for available in the week, so I did not have to wait long for an appointment. Two employees, Dominick and Ray, called me when they were on their way, and they arrived at my house on time. They spoke very courteously to me, and they did an excellent job of cleaning my carpets. They connected their vacuum to the spigot in my garage, and they spent over one hour cleaning my carpets. My carpets had old stains from the previous homeowner and from my dog and cats, and the employees were able to remove most of the stains. 2026 review: I made an online appointment for an arrival window of noon to 4 PM. The first email confirmation said my correct city, but their second/reminder email said an incorrect city. On the day of the appointment, Stanley Steemer called and texted me that they were on their way and would arrive at 10:30 AM! I hurriedly got ready for their arrival. Two employees, Johnny and Wilbur, arrived. The one who was in charge walked through my house to look at the carpets, added up the total price with a coupon, and he pressured me to add on a deodorizer, which I declined. They spent 1 hour 45 minutes cleaning my carpet in 6 rooms, 1 walk-in closet, 1 hallway, and 1 stairwell. (They did NOT have to move any furniture.) The employee in charge said that they removed a lot of cat hair from my carpet, and he pressured me to adding on ScotchGuard for stain protection, which I declined. He commented on the cost to replace the carpet. He asked me if I have any children, etcetera. I walked through the rooms, and I saw that some pet stains were removed, and others were not but probably could have been removed if they had tried. He asked me to sign three agreements on his tablet without showing me the on-screen text. The total price for the carpet cleaning, tax, and tip minus a 15% online coupon was $495. (A competing company would have cost more according to their online estimate.) I used my credit card to pay, and they thanked me.

    I would like to update my experience and recognize the efforts this company made to address my…read moreconcerns. While there was initially a misunderstanding regarding a carpet cleaning service at my rental property, I greatly appreciate the way the company ultimately handled the situation. After I shared my concerns, they took the time to listen, review the matter carefully, and reach out to me directly to ensure my experience was fully understood. What I appreciate most is not that a problem occurred--every business can face challenges--but rather how the company responded. My concerns were escalated appropriately, and I felt genuinely heard and valued as a customer. Their team demonstrated professionalism, accountability, and a sincere commitment to customer satisfaction. As a gesture of goodwill, they offered to provide a future carpet cleaning service at my convenience, which I greatly appreciated. More importantly, their willingness to revisit the situation, communicate openly, and work toward a satisfactory resolution showed that they truly stand behind their service and care about their customers' experiences. I am grateful that my concerns were ultimately heard and addressed appropriately. The effort made by the company to resolve the issue and make things right is sincerely appreciated. Thank you for taking the time to listen, respond, and stand behind your service. For that reason, I am happy to update my review and recognize the professionalism, integrity, and customer care demonstrated in resolving this matter. Companies should not be judged solely by whether challenges arise, but by how they respond when they do. In this case, the company showed a genuine commitment to making things right, and that is something I truly value and respect.

    Eco King - carpet_cleaning - Updated July 2026

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