It's now called ACE Hardware. I loved Delano True Value and was a customer for literally decades…read morebut I will not go to Delano ACE again. They've turned into a big box store where the customer is apparently always wrong and suspected of criminal activity or something. I rented a carpet cleaner and it took over 30 minutes for customer service to write up the rental agreement. There was no line it just took so long to write up the paperwork. I was patient. He tried finding a machine that was clean and each machine he grabbed he said was dirty, I said, 'That's okay, I don't mind if it's dirty. My dirt is gonna run through it, too anyway." I let it go, no big deal. (All of machines were there) This was a Saturday morning when I came in to rent. I asked the salesman what time did they open the next day, which was going to be Sunday and he told me 8:00am. I said, "Perfect I will drop it off before church tomorrow." I came in the next morning at 8:00 and they were closed and store sign said they opened at 9:00 am. I didn't think to check the storefront sign the day before since the salesman said they opened at 8:00 am. I didn't think I needed to double check what I was told. Now I had a choice, I either waited there until 9:00 and skipped church or come with the machine right after church. I decided to go to church and come in right afterwards. A lady greeted me and even though I cleaned the inside of the machine she found dirt and hair on the wheels and was going to charge me and extra $40. I was dumbfounded. Never did I expect to stand there while she inspected the machine. True Value never did that. You just dropped it off and they waved at you like you were best friends. Now they inspect the machine like you're a bad customer and the culprit of a crime. She took a cleaner from behind the counter and some paper towels and brought the machine outside and started spraying and wiping the machine while she scolded me from bringing in a dirty machine and her boss was going to be mad at her for helping me avoid the $40 extra charge by cleaning it for me. I happily grabbed the spray and a towel pitched in the rid the carpet cleaner of my dirt and filth (right on the front step of the store while people walked in and out). I told her the salesman couldn't find a clean machine the day before and I took a dirty one because I don't expect it to be pristine. She ignored me because I am a criminal not a customer. I also mentioned that I was told the store opened at 8:00 am and I was there at 8:00 but found out store opened at 9:00 and that's why I am late because I didn't want to miss church. She also ignored me. She kept repeating herself that if her boss saw her helping me, she was going to be in trouble. She was really sticking her neck out for me. I mean it didn't take me long to realize that this poor lady after all she was aiding and abetting a stinking small town crime. I sure hope she got off with a warning. A day or so later, I checked my bank account and she charged me for a 2-day rental. The paperwork she returned to me did not say she was charging me another day. ACE is just another big box rental store. Does not care about the customer. I will be going to Mound True Value instead. Delano True Value would have never done any of that. True Value was not slow, misguiding customer, or eager to catch the customer in wrongdoing. Also I just remembered, a year ago I had to rent a cleaner from the local Delano Rental (True Value had theirs all rented already) and I asked them about returning rental on Sunday and I told them the timing doesn't work because I go to church and they said bring it in after church, we won't charge you another day and guess what, they didn't. I do not recommend renting from Delano ACE. I will rent and purchase elsewhere.

I live that we have a local hardware store in town! Yes I might pay a little bit more but I know…read moreI'm supporting a local business owner and it's much more convenient then driving 20 minutes to a big box store! They are always friendly and helpful! Grateful to have this in town for sure plus they have all the stuff I need for grilling and yard maintenance along with always being stocked!

This place is the size of a grocery store and has what ever you need and the prices are reasonable…read more Huge selection of liquor and also some pop

Total Wine has a great selection... their staff always provide good recommendations. I've tried so…read moremany things here that I may not have tried before. Even though I have my favorite brands, I like to try their recommended items, and I try to buy from local/regional vendors as much as possible. My only frustration is that Buffalo Trace products are hard to find here... they occasionally carry the bourbon cream, but that's it. GIven the popularity of the brand and the size of this company, I would think that they could secure some sort of distribution for the area. But what I know, I just drink the stuff, LOL!

i have nothing bad to say about this outlet... maybe the only down side is that they need to stock…read moreon more small sizes. I like their gap fit selection and they have a ton of pants that are from last season. Facts about the location: Its located in the middle section of the outlet. Come during the early morning if youre shopping on the weekend to avoid the crowds. Pretty friendly staff. You can use your banana card and if you don't have it with you, they will look it up.

I used to love this place. I'd frequently get awesome deals nearly every time I came here (they…read moreused to have a rack filled with clothing for $1.97!). Those days are long gone. These days, just like the Gap's regular retail stores, prices are JACKED UP sky-high and then they run a 40% off everything-in-the-store sale. Total joke. Take a look at the "retail" prices on this stuff. It's a damn joke. Sweaters are $50! Dresses are $60! I think the prices of "outlet" stuff is HIGHER than their regular mall stores. And the material is cheap cheap cheap! Cheesecloth tops! Acrylic sweaters that will pill if you look at them the wrong way. That said, I was there this weekend and they had some really cute stuff for fall. I haven't seen cute stuff in this store since 2008. Must...resist! The customer service is fine -- even if the line to checkout looks overwhelming, don't worry - there's always enough registers open that it moves very fast.

Ordered parts 2 different times and both times I was never notified that the parts were in. When I…read morecalled to find out if they were in they couldn't find where I had ordered them. They finally found the parts back on the shelf. Second time I was told again that they would call when they came in, but never did. They made me feel like it was an inconvenience for them to find the parts. Will never go back.

Traveling back to Iowa and lost trailer lights. Searched out a Napa after trying to find the fuse…read morefor it for an hour. Jimmy, a young man behind the counter jumped up and came out to my truck found the bad fuse and had me back on the road in minutes! Great Job Jimmy! 5 **** treatment

Everyone was so nice besides the man working the cash register. He was not helpful and wasted my…read moretime.

Great store. Fun vibe. Employees went out of their way to be helpful. They had some awesome holiday…read moretime sales.

My wife bought some paint from them. They also sold her some untinted cans in case she needed them…read more They said she can return them if she didn't use them. Unfortunately, they failed to explain to her the 30-day return policy. So now we are stuck with $70 with of unused paint. Great sales gimmick, taking advantage of people like that. Will be buying my paint elsewhere next time.

Great store; close to home. A bit pricier than a home depot or Lowes but very friendly service!read more

The store manager, Zach, was extremely helpful, patient, and forthcoming throughout the whole in…read morestore experience. He got me setup with a better plan, upgraded phone, added device, all while saving me money on my monthly bill. The store was pretty busy, and a little short staffed at the time of my visit, but overall the service was great once they got to you. Would recommend!

I'm not sure if it's open anymore? Drove into the parking lot on a Tuesday at 12:15 and the sign…read moresaid closed and there were no lights on inside but the hours said open at 10:00 AM.