This store was very ORGANIZED and it felt like these people were working as a team. I'm always…read moreimpressed by that. We walked in, within 1 minute, we were told who we could check in with. We were called after about 5 minutes of waiting. At the time the store had about 6 people ahead of us. There were several employees taking care of people. Our CSR was a guy named Don. It was about 45 minutes before the store closed and we felt no rush. Don was thorough and did all that was possible to help. We had another issue with a second phone on the same account. He called my number to check and his number popped up on my phone. He was a very pleasant guy and had a sense of humor. We were able to resolve the issues the best way possible. Our experience was a good one too. We live in Chaska and went all the way to Maple Grove because although the store we wanted to go to was closed even though it said on the Internet it was open until 8. We lucked out by getting Don and a supremo experience at the T moble in Maple Grove.

I wanna thank the Maple Grove T Mobile team, huge s/o to Tanner for all of his help! Excellent…read moreproblem solving skills and customer service! Thanks to Davin as well!

Ran into Best Buy today to grab a game I wanted that they had on sale. I was very impressed by…read moretheir upgrades to the displays around. I haven't been into a Best Buy in years but I was pleasantly surprised by how clean and neat the store was. They had new displays for different cameras and things like that which looked really nice. Also, the man that helped us check out was so friendly and chatted with my husband and I about the game we were purchasing. It was a wonderful experience and I look forward to this being our go to Best Buy when we move to the area!

Entered store and young man named Arick immediately said hello and ask how he could help me. He…read moredirected me to I -phone section and another young man immediately answered all my questions. I wish I had gotten his name. Definitely will be back to this store again.

iPhone screen repair isn't an Apple product.. But, to save money, I had these guys at Device…read morePitstop put a new screen on for $300+ I later went on vacation and couldn't take a single outside picture in the sun because the screen was so dark. I couldn't even put the password in or have facial recognition- too dark... what a BIG WASTE of money. Very mad.. they mentioned it would be different, but I had no idea, it would be so bad. I threw my money away, ended up having to get a new phone shortly after.

Although I could have saved money up front by purchasing a…read morerefurbished phone online, I am so glad I bought at Device Pitstop. A couple days after purchasing my phone, I had questions so stopped by and Brock quickly took care of everything with a smile and great service. If I would have bought online, I would have been frustrated but buying locally turned frustration into a simple two-minute trip to the store! Highly recommend this little gem of a business!

A screen installed at this location killed itself a couple of months after the one year warranty…read moreexpired with no physical damage done it. It had two small neon green lines across the top, and when the associate asked me to remove the phone's case, the entire screen turned green and stopped working completely, to which he said "yeah, that can happen sometimes." I was told there as nothing that could be done except to pay full price for a brand new screen which I later discovered was just about the same price as the phone itself. Don't recommend, definitely don't let them up sell you dog-water protection plans

Had a laptop with a dead GPU fan and to boot I tried to solve the problem and made it worse…read more Brought laptop in and Zach took our information and understood the problem. Next day laptop is fixed for a bargain of a price. Huge kudos to Zach for a great first experience.

Way too expensive. There are backhanded contracts. Customer is setup so you never talk to a real…read moreperson unless you walk into the store. Just go with Spectrum :) I got charged $100 from Xfinity because they don't service my new house. Hilarious right?

Very poor poor service from a Michael who claims to be the manager. I end going to Xfinity in…read moreBrooklyn Park and this young man explained everything and it made sense. That Michael doesn't have a clue of his job or customer service.

Had to replace my iPhone and I braved the polar vortex to have them insurance order a new one. The…read morestaff was helpful and weren't too pushy for all the products phone companies now push on people. The phone was sent to a different address but we worked it out. Overall not a bad national retail store for a company I have been with a long time

As bad as it gets! Our monthly charges keep escalating from $220 to over $300/month without any…read moresubscription changes over 24 months. Very deplorable service! Internet and phone connectivity works half the time in a major Metro Area Customer Service is hard to get ahold-of and the worst! Rip-Off Services! So very happy that I changed carriers! AT&T is deplorable!

They were extremely helpful!! Mr. Martin & Kumar helped us out and they luckily had a deal going…read moreon! Great price, and speedy fast! about 20min, every other place I called was overpriced & would take forever! This place is also open 24/7 for your convenience. I personally have never heard or seen a phone repair store that's 24/7. Exceptional service and highly recommend!

Terrible place to go purchase anything ! All the employees…read moreare teen who don't give a penny about customer service