Always amazing service provided by its employees. This time I was helped by Jorge, and he went above and beyond. I strongly recommend this place to anyone who is interested in a better life style read more

Terrible service, had a pick up order here and they were just like it hasn't shown up yet but didn't go check it on the computer like other GNC's. At other places, they would process the order early if they have the item in stock read more

Many of the food supplements and vitamins I use are not carried at GNC. I also seems like this store leans towards servicing the male population over women. I won't visit them again. read more

The 5 stars goes to the employee who assisted me named: Rudy. This gentlemen is always attentive when I walk in or when I notice others walk in the store. Rudy always informs me of the promotions available to pro members and let's me know how I can save by bundling my supplement purchases and has a great working knowledge of the supplements offered and the benefits of my chosen products. He is a down to earth individual and I always look forward to talking sports and nutrition when I come in to shop here. read more

They had what I asked for him it didn't take long and that's what counts service thank you have a good day

I went in to explain to the associate that I had a cancellation with my order per the customer service help line. Customer service told me to that I could go into the store and order the product or buy it in store if it was available. The associate refused to allow me to purchase the product with the promotion I was given when my order was placed. So, without the refund and the being refused to purchase the product at the current promotion price, Ive been charged double the amount of one product and no answer of when a refund is expected. Big time rip off and even bigger waste of time. The employees there are of no help. TERRIBLE!!! read more

Very friendly and informative staff. They really know what they are talking about and sound authentic. The store was very clean and well organized. I was in and out quickly with their help. Picked up some Bucked Up pre workout along with Ghost protein. Highly recommend. read more

GNC - Great selection of pre workouts - Health Markets Near Me - Hayward, California

This store location should get a new manager. Yes Nancy you should be replaced. You as a manger should know better about customer service. We walked in to your store looking around planning on purchasing other products, yes other than PRIME drink to which you yelled at my wife and kid from across the room in front of their customers. Yes GNC has other products in the store other than Prime drinks. I understand you probably get rowdy kids going into your store and causing issues but my kids were behaved, weren't being loud or touching stuff. If they wanted something, they either go to me or my wife before they do. Your behavior is unprofessional, and belong in the back room where you do not interact with customers. People like you makes customers like us go elsewhere. read more

Telling people that they're on a bank run but we've been waiting here for 40 mins. People came, waited and gone and still nobody's here. read more

GNC - It's been 40 mins - Health Markets Near Me - Hayward, California

Unfortunately I had a bad experience with GNC and when I brought this to their attention through email I received a case number and no resolution. I will be taking my business elsewhere and encourage all others to do the same. I visited this store a couple weeks ago and the doors were closed, lights were off. I figured maybe the employee had to take a break or lunch so I ran my other errands in the mall. After over an hour the store doors were still closed. I checked Yelp, who usually has the most up to date business information, and it said the store should have been open. I sent an email to GNC to let them know about my experience and see if they could offer free shipping for the inconvenience and I could just order my product. Apparently they don't offer free shipping for this type of situation. I will be looking for another place to get my nutrition supplements. read more

I have tried many times to speak to someone, however, there is a strange is a strange message, crippling anyone from speaking or leaving a message. These are dark and strange times, and the last thing anyone needs is to be shut out. I do not even know if this store is open, but I read that at one point someone was going on a Bank run. It makes me think that either people do not want to work, because there is no motivation or is this another way of telling the public that there is no longer a reason to take care of the general public. Sad and trying times, and with this pandemic, we are all suffering. read more

0 STARS but that's not an option to choose to leave a review. This company should make quality assurance checks when hiring managers or any employees for that matter, that directly reflect their name and business. Nancy is horrible. She is the epitome of this location just needing someone to work the shift no matter how bad they are. If she doesn't get let go, then a demotion to the back room where she does not interact with customers is ideal. Your title does not give you the right to act the way you do. Especially when it involves children. Then when my husband calls the store to get her name while I file the complaint, he tells her she shouldn't treat customers the way she does, and she hangs up on him. We're all going through something in our lives. I get it. But if you're not cut out for customer service or just hate your job, then that's a YOU issue. Not the customer's issue. read more

I gave this store a zero because of the rude azz employee and no stock for what I was looking for. I walked in hoping to find my protein but was told it wasn't in stock. This is crazy considering all the proteins on the shelf. In addition to not finding my protein, Shawty with glasses offered to get it delivered. This would take 1 or 2 weeks, which is super inconvenient for me. I complimented her eyes and asked for her number, but she didn't have to be so rude about it. You'd think it was a compliment, but she was a b1tch. In my opinion, this employee was not very professional. She said that if I didn't buy anything, I should leave because she was busy working, the store was empty as f4ck, so she couldn't attend to the only customer in the store? She pretty much kicked me out. B1tch doesn't know how to handle compliments and needs people skills. I wouldn't want someone like this working in my company, especially interacting with customers. She needs to be humbled and thinks she is pretty, an arrogant b1tch is what she is, gnc needs to hire more professional and customer-ready employees and be better at stocking up on things at their stores.. read more

This is the only GNC I've ever been to where the store rep is on his own phone talking with a friend that I believed was off the clock and completely ignored me for the five minutes I was in there. (In case the manager reads this review it was around 7:30 p.m. on Wednesday October 10).In case you want to look at the camera. I looked at him a couple of times to get his attention but he was so busy talking with his friend and showing him funny videos on his phone. The employee did make eye contact with me as I was looking at some fat burner products that I was considering buying but I decided that my money would be better spent elsewhere. GNC is already ridiculously over priced and I can see why. Its employees that don't care about their customers. read more

So I go there to buy one thing I ended up leaving with 3 thing is like buy 2 and get one free, but then Come and check on Amazon they're all cheap so I got ripped off and I'm gold member they should give me a discount on my beyond raw stuff , their customer service horrible horrible horrible horrible read more

I guess it depends on when you come in and who's working at the time but when I came in I wasn't greeted or approached at all by the two workers that were working ( dark brown haired short guy and girl with glasses). They just stayed at the register the whole time taking turns on talking about their lives. read more

So I'm still in stage 4 kidney failure and I suffer from depression too. I've always been a fat guy but never i can no longer see my penis anymore fat. I miss lookin at that little fella. (sad face.) from time to time. So I ask my kidney doctor if he can approve getting weight reduction surgery and holy crap he says yes. So I have to lose 20 pounds before my surgery for safety reasons and I'm totally cool with that . Don't wanna stroke out on the surgery table, ya know. So I get put on this low carb / protein shake diet, which by the way is fucking torture. Well, faster than a fat guy reaching for the last doughnut I find myself at GNC at the Southland mall in Hayward.They had like 4 people working and did the cute brunette ask me if i needed help? Of course not . Finally , buff ass dude comes over to me and helps me out . He's very helpful and informative, wish i could remember his name but just look for the Mexican dude with the muscles,Shit even his ears had a six pack.Protein shit was expensive. Found similar tasting crap at half the price at Walmart. So i really don't think I'll be going back. Been on this diet for nearly a week and I hope to be reunited to my average sized little buddy.I swear it's average sized...............for a midget............DOH!!!! read more