My appointment for a renal ultrasound was originally for 4:25 pm, but there had been a cancellation…read morefor 3:25 pm instead and they were kind enough to call me and I was happy to get things over with. The young lady at reception was very pleasant and helpful. My technician was Asfa and she was extremely efficient and competent and very friendly as well. Highly recommende. Cheers Alfred

From the owner: At Sure Care Diagnostics, we deliver precision imaging with compassionate care. With 5 convenient…read morelocations across Ontario, we’re trusted by over 100,000 patients each year. Our experienced technologists and radiologists provide fast access to appointments (often same week) and timely reports. We offer X-ray (walk-ins accepted), ultrasounds, and more. Our focus is simple: accurate results, efficiency, and a patient-centred experience.

Excellent staff from the greeter /front desk receptionist to the staff taking the scans. Very…read moreprofessional, accommodating & clean environment

I had a great experience with this lab. Very timely service, technologists were kind and I will…read moredefinitely come back here next time I need x ray and ultrasound.

I missed my scheduled appointment in my regular place and it was one of the few places that still…read moreaccept walk-ins now. So I called ahead of time and walked in on a weekday morning. The wait time isn't that long and I was able to see the technician in 20 mins for my ultrasound. Farah, my technician was very nice and friendly. She explained what she was doing every step of the way and even let me take a video of the ultrasound for my husband since they only allow one person at a time because of Covid. Overall, really good experience. I think I prefer this place over my regular place and will be coming back for sure

Bill preformed my husband Ken's mobile X-rays at Wellington Park convalescent care. He was kind and…read moregentle. The physician had the results on the same day Well done This service was amazing Thanks Bill From Charlene Medland

Im not one to post reviews but the INCREDIBLE experience I had at STL Diagnostic Imaging is…read moresomething worth writing about. Having had multiple ultrasounds over 3 pregnancies, I can confidently say my experience here was top notch. The staff were extremely friendly, knowledgeable, kind and thorough. Even my husband who has basically been treated as second class at every other ultrasound said he left feeling like he was valued. I can't say enough for the staff and service at STL. Wont ever go anywhere else again!

Oh my God, the…read morereceptions are so bad from the 3rd world countries that can not communicate and dont have good manners. They lie and tell you that your doctor did not send us the request. I had to go and get the prove of document from the doctor that has been submitted. This is a month that I am trying to get appointment but they are hanging the phone on me. I am not sure how to contact their management.

I've been here a few times, for various reasons. Today, my wife needed xrays. So impressed! Very…read moreefficiently checked in, waited just a brief few moments then xrays done. Wow. I recall that my other visits (xrays, and ultra sounds) were also very easy. Today, I wanted to acknowledge their good service with this review. Thank you GNMI!

This imaging location is inside a larger medical building that houses other healthcare…read moreprofessionals. Like in many medical offices, the staff here seem overwhelmed with work. As a result, they're either very efficient and you're seen on time, or you may end up waiting an extended period. The building is fairly new and still clean. However, paid parking is required, which I find frustrating in this day and age. I'm also not a fan of their booking process -- the phone just rings and rings, and you often have to call multiple times. They offer the option to upload your requisition, but then take too long to respond. That said, today they were right on time, and things moved pretty efficiently. Saluti

I visited GNMI X-Ray and Ultrasound Clinic today with a requisition for both an X-ray and an…read moreultrasound. Unfortunately, my experience at the front desk was extremely disappointing. The receptionist who assisted me was dismissive, unprofessional, and spoke to me in a cold, rude tone with no empathy. She essentially told me to "research it myself" when explaining the long wait times for ultrasounds. This is not the first time I have encountered her, and it has become clear that her negative demeanor is not an isolated incident. Someone with such an attitude should not be working as the first point of contact for patients who are already feeling unwell. On a positive note, the X-ray technician, Holly, was exceptional. She was warm, professional, and genuinely caring, and she significantly improved my experience. Overall, while the clinical care was excellent, the customer service at the reception desk needs serious improvement.

Google refused to post my review. Here's the EXACT review (below), word for word, unedited…read more Apparently, Google isn't publishing negative reviews, even if it falls within their guidelines. Please feel free to determine how my review doesn't follow their rules. --------------------------------------------------------------------------------------------------------------- Talk about a lazy staff! I know we're in the middle of a pandemic, so I understand why they're opting to do phone assessments. Fair enough. These guys were supposed to call in my prescription to my local pharmacy almost three weeks ago! It never happened. I called them to follow up & was on hold for 20 minutes before I had to hang up. These guys are so inefficient & move at a snails pace. For a moment, I thought I was dealing with the government. If you can't serve your patients, why are you practising medicine? Absolutely awful.