Everyone was wonderful! I was late due to winter weather and they were so kind. First time there…read moreand I was puked highly recommend.

From the entrance to completion staff and facilities was…read moreabsolutely amazing they are kind, showed empathy for me being claustrophobic, tech was patient gave me time to gather myself this was the best experience I've had needing to get an MRI If you need a calm, chill vibe, because your brain freaks out Go here you'll be just fine

This place is great. All receptionists, nurses, tech's &…read moredoctors are so nice, thorough, easy to talk to & informative. I'm here for a repeat breast ultrasound. They also do mammograms in this office. Blood lab down the hall. Ob/GYN upstairs, plus other services that I do not know about. It's clean, quiet & relaxing here. You will receive a parking pass if u come here for anything & only pay $1.00 I've been coming here for over 7 years & highly recommend it.

TThe aare awesome, friendly and knowledgeable. Dr. Gullickson is amazing I've been seeing him for…read moreyears and appreciate his personal engagement style and calm demeanor. I've seen other Dr's and Physicians Assistants there who are also knowledgeable and personable. They gave me earlier appointments in the past to accommodate urgent issues and also to address my schedule. I like the fact that there is depth of talent and experience to draw upon there

Dr Stehlik has been my Doctor for many years.i could give many instances where he really helped me…read morebut one stands out.i was having a very complicated operation on my upper spine .it was a combination of 2 surgeries ,but had to be done immediately. I was really nervious .Dr Stehlik knew this and called the neurosurgeon and he called me to reassure me i would be OK.The Surgeon called me and went over each part of the two surgeries That called really helped me.The surgery went well That is how Dr. Stehlik works.he is my primary doctor and i trust him with all my health decisions.I fell very fortunate to have Dr Stehlik as my primary physician

On Monday, November 24th, I went to WellNow for an ear irrigation (a warm water + peroxide flush)…read morebecause my right ear had started to ache -- usually a sign that wax has built up again. I've been through this many times before because my ear canals are tiny and narrow, and WellNow has always handled it just fine. This visit was the exception. The assistant who worked with me was wonderful. She was friendly, careful, and mindful of my weirdly small ear canals. She even managed to remove some wax without causing discomfort. Then Dr. Marc came in. I explained that my right ear was still throbbing and I didn't feel any relief yet. He attempted to irrigate it again, and I honestly have no idea what technique he was using -- but it felt rushed, sloppy, and almost like he was going in blind. His irrigation made me start coughing uncontrollably, and when he finished, I realized my ear was bleeding. Not a tiny spot -- actually bleeding. When I expressed concern, he brushed it off as "something that can happen" during irrigation. Well, Dr. Marc, I can confidently say this has never happened in all the times I've had this procedure done. I left WellNow in more pain than I arrived with, frustrated, shaken, and frankly irritated at the condescending explanation that followed. It felt like being mansplained to by someone who didn't know what he was doing and lacked any semblance of bedside manner. Update - Saturday, Nov. 28: I ended up going to the ER because the pain kept getting worse. The PA who examined my ear immediately noticed that my ear canal is inflamed, which pretty much confirms that something wasn't right with how that irrigation was done.

I have never been treated so poorly for simply declining to go to another location for an X-ray…read moreafter already waiting patiently with my baby. I completely understood the circumstances and that it was not the staff's fault the tech could not come. However, when I declined, NP Casey Renaud became blatantly rude and then questioned why I was being "rude." The interaction felt degrading and unprofessional. As I was leaving, she loudly told the other nurses to make sure they documented that I could not return, which was completely unnecessary and humiliating to hear in front of staff and my baby. No patient should be spoken to or treated that way. I do want to note that the front desk employee could not have been kinder and went out of her way to make sure I was okay afterward, so I truly appreciate her compassion and professionalism. Unfortunately, based on my own experience, I will never return and have filed a complaint with the New York State Office of Professional Medical Conduct regarding the incident.

I came here early on a Tuesday morning. These are pretty well run places, you do most things…read morethrough the app you sign up if you get a time and then you come and wait. I was early for my appointment, but they saw me as the next person anyway, which was really nice. The people who were care very nice. Parking is very easy.

Gina @ Patient Service Center on Niagara St. Is the best and most phenomenal lab tech. I've been…read morecame across. I've been probed...poked and pinned a numerous amount of times throughout but this was the best quick painless most efficient experience I've had ever. Flowers for Gina.

If I could I would give no stars!…read more Thank you for calling and asking why I left the practice! I get that you're way too busy to find out why because of the amount of patients and PA's that come and go so quickly! It would take a days work to find out! You're way to busy following up with patients (not) to see how their doing after you farm them out to other Doc's to do your work for you! I'm Stage 4 Liver Fibrosis, did you know that? Not until now! I had to ask my endocrinologist for the test because you kept telling me my liver was fine! The practice should be shut down for lack of trustworthy care by the practicing physicians! Not the PA's or staff! To all reading this, this is not a normal physicians office! Here don't you dare ask questions about your health care! They don't like it! Take a few pills and don't call me in the morning!

Horrible, stay away. Just in it for the money. Needless tests and over medications. Always calling…read morefor unscheduled visits. Question with prompt answers from staff.

I was very satisfied with the care given by the PA. She was competent and caring. Very unusual for…read morethe urgent cares in this area. HOWEVER, They illegally collected a copay from me that I've been trying to get back for 3 months now. I'm sure this is a common practice after reading some of the reviews. I've repeatedly called their billing dept and have been given the same BS story every time. Now I'm reporting them for illegal practices to everyone I can. And have reported them for Medicare fraud. This is not a small provider. They have 153 ?? Locations all over the country. I wonder how many billions of dollars they've ripped off the country. They need to be held accountable! So if you've ever had a similar experience please report them! They deserve 0 stars but they made me put in something.. smh

We are very satisfied by the quality of care we have received at the facility…read more The problem is that they charged our credit card for services that have been paid by our insurance company (which I had reversed since it was not authorized). In addition, we get bills monthly for that amount, which was more than the actual visit charge. I have called multiple times and can't seem to get it corrected.

I had the best experience here yesterday. I had a fight with a Madoline which ended me in need of…read moremedical attention. Soon as I walked in I was greeted by friendly front desk staff and immediately checked in. My wait time In the lobby was less than 5 minutes. Where I was sent in the back. Again everyone was so nice, unfortunately I can't recall names because I was too focused on my pain BUT from the woman that took my assessment to the two nurses who took care of my they all were so nice. They were gentle with me, explained what they were going to do step by step and throughly explained after care. In total I was in and out within an hour! I highly recommend this immediate care center. The facility is clean, and a nice size.

Came here because a few people with kids recommended it…read more On Delaware in a stand-alone building there is parking on the side. Large waiting room, great in these Covid days. They require masks still - March 2022. There is a tv in the writing room, but at least it's not set to high volume. Easy parking.

wny mri imgaging needs to make each location their own special NIP number so insurance coverasge…read moregoes to the right location. I got canceled due to this probelm and had to make a new appointment and it put me on a further date and my doctors needed it sooner. Each location should have their own special number so this does not happen again. This is so frustrating for the patients, workers, doctors and insurance companies. What a mess! Make sure you call several times to make sure you still have your appoitment at the location you want!

Went to elmwood location and was taken for test promptly , dawn and Darcy were very friendly and…read moreprofessional I will go there again