*** I saw Butler's Limousine on Bay Area Half Off. They advertised an 8 hour limo special for 10…read morepeople for $470.00. I thought this sounded fair so I got 9 friends together, called and made our reservations. On Aug 24th, all 10 of us met and our driver, Michael, picked us up right on time. During the course of our trip, we asked Michael how much we would get charged per hour if we wanted to go over our allotted time. Michael called his dispatch center who quoted him $90.00 and hour. We did end up going over two hours therefore, I fully expected to pay the extra $180.00. Much to my surprise, Butler's Limo Service charged my credit card $419.00 for those two hours. I spent a full 2 days trying to get in touch with someone who could resolve the issue for me. Of course, no one returned my phone calls. Finally, I decided to call the driver, Michael. Michael was kind enough to call Steve for me and asked that Steve call me. Steve did call and he assured me my credit card would be refunded $239.00 for the overcharge. Steve told me it would take 14-21 days to receive the credit which I did not understand because they had no problems charging my credit card in the first place. Anyway, it has been over 21 days and no credit. Of course, I once again started with the phone calls and no one is available and/or no one returns my phone calls. In addition, I have sent two e-mails to the owner STEVEN A. JONES with no response. I have been forced to file a complaint with the BBB, CPUC, the government organization that regulates cabs/limousine services, I am disputing the charges with my credit card company, and I am seeking information on how to file a fraudelant transaction complaint against Butler's. Since the theft of my $239.00, I have found out that a certain advertising site dumped Butler's Limousine Service from their contract for "shady business". If you do decide to use this service, reconsider!!!! I highly recommend you look elsewhere. If you do use this sham of a business, do not give them a credit card, because they just charge whatever they want and you can not reach people to get your stolen money back.

This is for my driver Bill, he picked us up at SFO, he was very pleasant and knowledgeable for us…read morefirst timers here in your lovely city

Excellent service ! Very pleasant ride from SFO to Napa valley and I enjoyed it a lot and I will…read moredefinitely use their service in the future

My transportation with another service was canceled 6 hours before my daughter's but BTL was able…read moreto accommodate last minute request. The driver (Ludger) showed up early and very pleasant and helpful. We were given great service, a fair price, and great communication. I would definitely book with them again and I highly recommend that others do.

Great communication from the first contact until our airport drop off which left me confident that…read morethe driver would show up (I've had prearranged rides with other services cancel at the last minute.) Clean spacious car, helpful, considerate and careful driver in rainy rush hour traffic. Oh, and he showed up on time! We arrived at the airport relaxed and ready for a long flight.

Absolutely the best luxury limo service in the Bay Area -- hands down! We've used B's service for…read moreyears now and wouldn't even consider going with anyone else. B is not only professional and punctual (like to the minute reliable), but also incredibly friendly and easy to work with. From the moment you reach out, B makes everything seamless - he's super responsive, flexible, and just overall a pleasure to coordinate with. Every ride feels smooth and stress-free, which is exactly what you want whether you're heading to the airport, a special event, or just want to ride in style. If you're looking for luxury, top-notch service, and someone you can actually count on, B is your guy. We recommend him to everyone we know. This is the only limo service we'll ever use in the Bay Area!

Best Limo ever , professional driver, punctual on time .he made our trip pleasure. Will book again…read morewith him.

We appreciate this service they were on time and had great prices! The driver was very kind as…read morewell, I would definitely consider them for your transportation!

Excellent customer service !!!…read more We had an early flight to catch from San Jose so we were looking around for pickup really early from Brentwood didn't wanted to get caught up in traffic since it was a week day after checking several businesses we finalized on A & V for pickup & drop off & the price was reasonable ( which was economical for Brentwood ) so glad we took the right decision our entire trip was a great experience. Prior to our finalized day for the pickup we messaged Sony Bahal to come little early which he graciously agreed. Car was very well maintained nice & clean which we prefer always (no odors of any sort). Had water bottles which Sony offered us both the times. Our entire journey was very relaxed no sudden brakes , no speeding very seasoned driving choose our route very smartly so we reached the airport before time. Coming back from our trip when we landed San Jose airport my husband was in constant contact with Sony so we didn't had to wait more than 5 mins which is very reasonable. Again very relaxed driving throughout the journey. It was so nice of Sony to pickup our luggage with extra care (both the times) we had a wonderful experience we will definitely use A&V for our future travel needs. Our entire journey to & fro the airport Sony was very polite & kept us engaged in conversation ( giving our personal space too) we didn't realize when we reached airport & back home. Overall we are very happy we tried A & V Transportation Service hope you get a chance to try them & have a wonderful experience as we had.

We needed a ride to SJC Airport from my residence at a real ungodly hour of the night!…read more We reached out to Sony Bahal who without hesitation agreed to pick me up at the required time for a decent affordable rate. On the actual day, he reached before time and then waited patiently until we were ready to ride. On the way , my wife noted that he was driving very safely and never speeding. A great conversationalist , he kept us engaged till we reached safely and well in time. We were so impressed that we decided him to engage his services for our return a few days later! We highly recommend Sony Bahal for any rides to and from any airports to your place or for any of your limousine needs.

Wonderful experience! I scheduled a ride to SFO for 3:30 in…read morethe morning; my driver Johann was early and ready to roll! He came up to my door and carried my bags to the car too. There was water waiting for me at my seat and the ride was smooth and very comfortable! It gave me such a piece of mind hiring this service knowing I'd be on time and I didn't have to ask any friends to take me to the airport. I appreciate all the communication reminders the day before and there is a small discount for paying cash. I'm so appreciative of Johann and Mandalay. You made the start to my long day so wonderful. Thank you!

I have always been worried about using limo service in SF. I would highly recommend this company…read more My initial communication with Abraham was outstanding and timely. Since the arrival trip was such a great experience I booked the return trip next day. I will continue to use your service when visiting SF.

I have used Chuck's services regularly for several years. He's amazing! Reliable, professional,…read moreflexible and kind. He makes every trip to SF easy from start to finish!

We got picked up by Chuck from SZA concert on 10/26 and he was awesome. He picked us up 10 minutes…read moreafter the concert ended and dropped us off at our house efficiently and safely. Thank you Chuck