Always ready to help us when we visit Sacramento! Friendly drivers and great costumer service! See you soon!

A Comedy of Errors, but We Weren't Laughing If you're looking for an adrenaline rush or would like to simulate a heart attack before your flight, forget skydiving or base jumping--just book a ride with Sunrise Shuttle. That'll get your heart racing. We planned a trip to Hawaii 9 months ago and booked Sunrise Shuttle four months out. A shuttle is expensive but we wanted vacation to start right when we left the house. Two families and three car seats. Car seats, you know, those crucial safety devices required by law? We were glad to pay for someone to take away the stress of getting to the airport. To summarize so far: we booked and paid for three cars seats. We called four days ahead specifically to confirm that we needed three car seats. Apparently, Sunrise Shuttle operates under a different legal system, where car seats are optional and customers are expected to improvise. When the driver showed up I asked to check that the car seats were installed correctly. He looked perplexed. I saw an empty van (no carseats) and asked where they were. He first insisted we never ordered them. Then he checked his phone and I saw his shoulders slump. He admitted he forgot. His brilliant solution? He could go get them and be back in an hour? No, that won't work because we would miss our flight. So then he suggests we should just use our own car seats. Sure, buddy, great idea. And how would we get them back? He promised Sunrise Shuttle would hand-deliver our car seats a week later when we get home. Hard pass. Faced with either missing our flight or trusting this operation with our children's safety, we had to scramble. We loaded up and drove ourselves. So instead of a smooth and relaxing trip to the airport, we started our vacation with a stress test. Oh, and this wasn't our first run-in with Sunrise Shuttle's commitment to chaos. A year and a half ago, they actually did bring car seats--but the driver didn't know how to install them. Oh, they need to be attached to the vehicle? Who knew? That should have been our warning sign, but we foolishly gave them another chance. Never again. Save yourself the hassle and go with literally any other company. Or just walk--it'll be more reliable. read more

Sunrise Shuttle - No car seats (we ordered and confirmed three) - Airport Shuttles Near Me - Sacramento, California

Outstanding private shuttle service -- truly one of the best transportation experiences I've had. Sunrise Shuttle may be based in Sacramento, but they cater to many nearby cities, including SFO, Stockton, and beyond (like in my case where I went from SFO to Stockton and back). It's clear that customer comfort and flexibility are their top priorities. The drivers are incredibly friendly and professional, and the vehicles are always clean, comfortable, and well-maintained. The vibe feels personal -- like being driven by a trusted friend or family member who genuinely cares about your comfort. I really appreciate how the drivers emphasize that if you need to make a quick stop along the way, it's no problem at all -- just let them know. That flexibility goes a long way, especially during long transfers. One of the best parts is how well they track your flight information. Whether your flight is delayed, early, or even cancelled, they're already aware of it -- no need to stress or constantly update them. When you arrive, you simply text them once you're ready, and they'll come meet you right at your designated pickup spot. It's such a seamless, stress-free system, and it shows how much they value your time and peace of mind. For anyone traveling between Sacramento, SFO, Stockton, or other nearby cities, Sunrise Shuttle is an absolute gem -- reliable, flexible, and genuinely caring. I wouldn't hesitate to book with them again. read more

May flight was delayed 2 hours and the driver patiently waited. When we landed, I received clear instructions on how to find the car. She drove us home efficiently and safely. read more

On time! Definitely will be using this company in near future travel. I'm so happy that I tried using the Sunrise Shuttle. This service is from Elk Grove to SFO and vice versa. Thank you. read more

Brendan drove our family and my sister-in-law's family - a group of 8 - to SFO from Fair Oaks & Carmichael...and back 11 days later! Both drives included two pickups/drop offs. Sunrise Shuttle was early for pickup on both occasions. On the way to the airport, Brendan was 10 minutes early to pick up my sister-in-law, which provided wonderful peace of mind. On the way back from Munich, Germany, our flight landed a full HOUR early. With a large group that included 3 adults and 5 kids, we worried that after a long 11+ hour flight, we'd have to wait at SFO for the shuttle to come at the time we had requested. We shouldn't have worried! The Sunrise Shuttle team/Brendan had tracked our flight and realized we would be early - they were there waiting for us when we arrived. On the 1-1/2 hour drive back, my son felt nauseous due to being overtired and Brendan offered him a bag in case he did get sick, cracked the window for him, and allowed him to sit in the front seat next to him so he could see the road ahead more easily. We had such a wonderful, professional experience using Sunrise Shuttle and having Brendan as our driver and it really took stress off of us in having to drive, park for 11 days, and take two cars instead of one. We would highly recommend and use Sunrise Shuttle again! read more

I have used Davis Airporter for years getting to and from Sacramento to SFO but after they closed out , my search led to sunrise shuttle. The reservation and any inquiries were replied promptly. Due to flight delays and rescheduling, there was change in original plan and Sunrise Shuttle arranged accordingly with ease. Michelle, our driver was waiting for us patiently at SFO parking lot, sent out the instruction on how to reach there and helped with our luggages too. Very satisfied with the service level and I will be using sunrise shuttle for any transportation need in future for sure. read more

Great service, friendly drivers and good safe driving. Definitely gonna use their services again

They were great! Picked my family up on time and got us from Sacramento to SFO (airport) in no time. Service was great. Van was clean and plenty of room. Driver was nice. read more

This company is AMAZING! Excellent service, great ride, on time, and when you miss key your return date and call them snickers from the airport, they will do everything they can to rescue you (they did for us and we were so grateful after our international flight). Use this company, you will NOT regret it. read more

Great service. Very prompt and professional. Cheaper than renting a vehicle to take two people, our luggage and our dog from Sacramento to San Francisco airport. read more

We hired Sunrise Shuttle to take us to the bus to San Francisco for a cruise. Michelle, the driver, was prompt and very pleasant. She helped us with our luggage and got us to the bus with no problem. Same with the return trip, even though our luggage weighed considerably more than when we left. Making reservations was easy and fast. We will definitely use Sunrise Shuttle again. read more

I have been using Sunrise for about 4 years now! I have had nothing but great, professional service. Always on time for every pick up. Tommy is awesome!!! I have had at least 20 trips to the SF cruise terminal from Sacramento. Highly recommend their service. read more

What's not to like? Clean vehicle? Yes! Polite and super helpful driver? Yes! Driver wearing a mask? Yes! On time? Yes! (A few minutes early. Yay!) I had a lot of luggage and the driver was kind enough to help me get them to the check-in desk inside the terminal. Above and beyond in my opinion. I really appreciated the help. read more

Scheduled Sunrise Shuttle online for a round trip from Elk Grove to SFO. Great communication, great price for a clean & large vehicle, easy to pay, and reliable both for drop off and pickup. Will definitely use again! read more

Needed a last minute shuttle to the SF cruise terminal and they came through with a really good price. Great service.

We fly out of SMF often and in past years just drove to the SMF garage because we could not find a safe and reliable car service. Fast forward to a friend recommending Sunrise shuttle a few months ago. We booked them for our April trip, and frankly, crossed our fingers. We had the most wonderful experience..they picked up our daughter's family, helped load the group with car seats and made it to our home for a quick, on time and easy pick up. The van was clean, the driver was punctual, and the ride down the freeway was safe. Our return trip was also quite easy. SMF was experiencing a huge baggage handling issue causing a much delayed exit and the driver waited patiently ...way past the normal airport wait. I texted him several times apologizing and he kept telling me it was all good. I just booked them again and they will be our "go to" for a safe, convenient, efficient and reasonably priced ride! Thank you!!! read more

As far as service is concern, my family & I have no problem with them. It's our first time using the shuttle service to & from the airport and all I can say is that I made the right choice of using them. A seasoned traveler like my family, I may say, we are beyond punctual. An hour or two early to be precise that's why when our pick up came right on time for the pick up to and from the airport, we are just relieved. As for the drivers, a great shoutout to Peter & Tommy, very professional & friendly. The driving was just smooth & very relaxing. As far as the rate is concern, I just find it not that expensive compared to what I always did before, renting a car picking up from the airport then dropping them before our flight and doing it again when we get back, It's just no hassle right at all right now. I don't know what happened to other customers but for our family, I highly recommend them and we will contact them again in our next flight. read more

Very happy with our shuttle yesterday from SFO to Roseville (hoping one day Air France will fly nonstop to SMF from Paris tho lol) Anyway, not only is the price the best in town, but our driver DANNY was early and patiently helped us navigate to where he was parked as I had forgotten my instructions Definitely recommend this shuttle service!! read more

We used them to transport us from Sacramento to the San Francisco Cruise Port. On time, professional, safe drivers and knowledgeable of the embarkation/disembarkation process of the port. They delivered us and picked us up a week later. Highly recommend using them. read more

Tommy was very professional and on time. The van was very clean and large enough for my family's luggage. The ride was very comfortable from Sacramento to SFO. Will definitely use them again. read more

Pick up from San Francisco Airport Dropped us off Sacramento California...our flight canceled 3 times meaning we had to change our reservation 3 different times on 3 different days and we were stuck international so calling and texting was difficult for me...but sunrise shuttle made our misery into a blessing..thanks so much. read more

Customer service is beyond GREAT! My wife and I recently reserved a shuttle for a conference to Napa. We decided not to attend the conference secondary to concerns about the surge in Covid-19 cases. Zane explained to me that there "typically" is a $20 cancellation fee (which I understand). He said however, that based on our circumstances he did not want to charge us the $20. He ASKED "IF IT WOULD BE OK" if he charged us 5% to cover his credit card fee. We paid $7 instead of $20. Thank you Zane! We don't get to the Sacramento area often, but if we need a shuttle I will call Sunrise Shuttle! You should too! read more

We used Sunrise Shuttle for a trip to Denver, no parking around Sacramento airport. Zane and all the staff were amazing. Excellent response time, very communicative. We even had to extend our trip another week and they were very accommodating!!! Will definitely use again!!! read more

Incredible communication. From the initial price request to arrival, we got regular texts and emails. Some emails seemed to be duplicates which can feel a little much. Our driver was friendly and helpful. A larger van would have been more ideal for a family of four with four checked bags and four carryons. read more

I needed to transport my family of 6 from Davis to San Jose airport during a holiday weekend. I contacted a number of shuttle companies and Sunrise Shuttle responded quickly with a reasonable price. They showed up with a very nice van and were in time. Everything went smoothly. I really appreciated their service! read more

Great service, reasonably priced and quick responses. Would very much recommend them to anyone. We'd use them again! It was so convenient to not have to find parking at the airport and navigate all of that. Best decision we made that got our vacation started on the right foot! We used them going from Elk Grove to SFO both ways. read more

What a great service! On time, awesome vehicle. Accommodated both early arrival and late departure. We were a party of 6 with 2 bags each with tons of room to spare. With competitive pricing. Will use them again and would recommend to all! read more

Found Sunrise Shuttle when the Davis Airporter went out of business. Couldn't be happier with the professional, timely, courteous, and safe drivers. Excellent find - a company that goes out of it's way to deliver a considerate, customer orientated service. Will use again without hesitation. read more

So we had planned on taking a LYFT EL or 6 seater Uber from Sacramento to SFO and were trying to take advantage of the book 24 hours in advance feature, but there were none available at either company. Started scrambling and really hit the jackpot when I found Sunrise Shuttle! I was instantly put at ease when they called me right away alter I requested a quote on line. They had the fight information at their fingertips when I told them the flight number. They also had times to suggest to make it through traffic snd there in time for iInternational flights. The service is about a million times better than an uber and the giant shiny luxurious Black Navigator is like a celebrity vehicle! I cannot believe the cost is on par with LYFT ExL, although when I booked I did get the idea that they want to make sure you driver sufficiently and that is how they keep price down. My ride was $190 and I think a $25 is an appropriate tip. I highly recommended and will always use Sunrise Shuttle for Sacto to SFO airport shuttle!!! read more

I was in a pinch to find round-trip transportation to the Airport a few days before the trip. (I didn't know 'Ride Share' only allows 3 passengers, we had 4) Sunrise Shuttle was not only available but also provided excellent and professional service. They dropped us off in a very clean, very attractive bus, and picked us up in an equally fancy passenger van. Communication was excellent, I got a text the day before confirming pick up/drop off. When being picked up at the airport I arrived with a text from the driver that provided detailed information on where to find the van, including pictures. I can't express enough how much I appreciated having that seemingly small detail covered by them. (I was so tired from traveling, literally zombified, being able to look at my phone and see a picture of the van, and knowing to leave at the second door in 'Terminal C' was simple but profoundly helpful.) For transparency, I spent just under 300$ for a round-trip shuttle with 4 passengers. I was quoted 90$ ONE way for Lyft XL, and they don't offer the service and prestige Sunrise Shuttle did. Thanks again! read more

On time and friendly service. Vehicles were not as nice as other airport car services that are the same price, but they got us there safely and on time. read more

We recently used Sunrise Shuttle for a trip from Woodland to the SF Cruise Port and back. Our trip there was okay(although the driver went a little too fast for our taste), but our return driver, Tommy, was great! He was on time, he communicated with us, told us how to direct him, and drove us very safely back to Woodland. He also gave us 'old folks' lots of help with our luggage. We will request him, if possible, next time we travel with Sunrise. read more

They reply promptly. Communication is excellent. Shuttle is on time and they are very accommodating to my family's needs.

Amazing and prompt service. Also extremely reasonable with a 1st class vehicle. We were a party of 10 who needed RT service to SFO. Bin was our chauffeur both ways. Always on time or even early. Helpful and the large vehicle was roomy and clean. Will definitely use again! read more

We had a great experience with Sunrise Shuttle--so good that we booked it for our return trip! It's a short drive from Woodland to the Sacramento Airport, but we were traveling on the busiest airport day of the year (the day before Thanksgiving) at a really early hour and returning really late on a Saturday night. I was so impressed by the service provided by Sunrise Shuttle. We communicated by text and they were prompt and helpful in every interaction. I asked for a more secure way to give them my credit card information and they were happy to have me use PayPal. I forgot to book our return trip until the day of travel, and within minutes they found us a great driver with a big enough car for my whole family plus luggage. There was a small surcharge because we were returning after business hours (almost midnight), but it was well worth the peace of mind of knowing that a courteous, professional driver would be waiting for us. read more

Our flight to Maui required my party (2 adults and 3 kids, with 10 bags and a car seat) to be at SMF by 6 a.m. Our reservation was confirmed at booking and reconfirmed with a text days before departure. Zane picked us up at just past 5:30 a.m., loaded up our bags and had us on the road quickly. We got the airport without a hitch and he unloaded us on time to get checked in. I appreciate the communication and efficient service that Sunrise Shuttle provided. read more

Best shuttle service ever! Zane (the owner and manager) arranged for the pick-up and drop-off of my large family party of 9 to and from the Sacramento Metro airport. I made an early reservation and was notified the day before to confirm. I did not have to contact them---and that's a big deal for me. We had two babies in our party and he offered car seats for our convenience, again without my asking. Sunrise Shuttle moved my entire party, baggage, strollers, two car seats and all, in one swift and comfortable ride to the airport via a Mercedes Sprinter. Tommy was our driver to the airport and he was even 15 minutes early for our pick-up! His pleasant and happy demeanor was well received. Coming back home, our flight was severely delayed so we took a separate airline, which didn't arrive back in Sacramento until nearly 4 hours later. (BTW, Zane messaged me the day before to confirm pick-up---again without me calling first). Zane was very understanding and told me "no problem," he would personally pick us up and get us home. Although our party got off the plane in Terminal B, our luggage was delivered to Terminal A, (long story). But Zane was very patient with the hectic pick-up and drove us safely home. My party was tired and rattled by the mess at the airport and Zane made us feel relaxed and calm. When I went to tip him he told me it was too much, but I insisted. (It really wasn't that much considering all he did for us). To top it off, Sunrise Shuttle also has the best prices on the internet. I will only use their services in the future. If they aren't available I will drive myself as nobody will live up to the bar this company has set for me and my family. Thank you, Sunrise Shuttle! read more

Needed a shuttle for our wedding at our house, and the hotel was only a half mile away. Other shuttle companies quoted me over double Sunrise and I had to pay in advance so I was a bit nervous, but so happy I went with them! They were super communicative, answered every phone call and emailed back very quickly. Even added a sign per my request to the shuttle at the last minuted. All my guests were happy and said shuttle was very smooth. The driver, Bin, was super nice! Would recommend if you need a shuttle. read more

2411 15th Street, Suite C Sacramento, CA 95818 Be careful when booking this service. They immediately take the money from your account. I made the reservation on one day and two days later, 5 days before traveling had to cancel. Since I did they took $20 for each booking. So I was charged $40 to cancel 5 days ahead of time. Thats why they take your money ahead of time so they can be sure to have their $40 even if you call way in advance. I wouldn't recommend this business, if you can call it that. I'd say RIP OFF! Susan read more