The best carwash ever and wonderful customer service…read more For a carwash I have to admit that 5 Starr Carwash is top of the line. I don't have to worry about my car getting scratched up or the vacuum not picking up what I need it to. Rockdale is just a small town but I'd drive out of my way to visit this carwash again!

This place took me for $5.00! Selected the premium service, I put a five dollar bill in which it…read moreexcepted, but wouldn't except my 2nd five dollar bill! I ended up using my debit card and it took $10.00...So for a $10.00 car wash, I paid $15.00...The wash did good, but I wont be back, I cant afford to lose money like that!.

Picture this: the detailer and the customer (me) dashing around in the final minutes before an…read moreAustin Memorial Day storm, to jump a dead car battery so we could move one freshly detailed car into the sunlight for golden-hour photos before the oncoming rain. That was Roberto from Sponges today. I had hired Sponges because I'm selling two cars immediately. I needed both of them to look showroom-ready for online sale "beauty" photos. Roberto showed up this morning exactly when promised... on Memorial Day... and worked for seven straight hours. Near the end, one of the car batteries drained because the doors had been open for hours during detailing. The detailing itself was top shelf - more than five stars - but what really stayed with me was Roberto's attitude: always a big, reassuring smile on his face, coupled with hard work, professionalism and the kindness of a righteous human being. Getting off my soapbox just to add that booking and paying for the service was easy and took a handful of minutes. Thank you, Richard!

Found Sponges through google search and based on reviews, decided to give them a try and was not…read moredisappointed!. Have used their detailing service 3 times now. Easy scheduling, good communications, and fair prices! Very satisfied with the car after they finish. Highly recommend them!

They were amazing Great attitude from there they cleaned my…read morecar properly and it came out all shiney and cleared Recommended!

These guys are absolutely FANTASTIC! I brought my own wax kit and they cleaned the interior,…read moreexterior and wiped my wheels clean. I trust them with my life! They have a lot of neat add ons as well. Their prices you can't beat for the quality you get in the cleanliness of your vehicle. They have a regular customer with me!

Let me start off my saying I HATE leaving negative reviews as I know how much it impacts a…read morebusiness. However, this is directed at Jim Phelps, the GM of Drew's Car Wash. The employees & office staff have been extremely helpful each & every time. Back in Aug. '25 I visited the Wellborn location w/ my 2025 Ford Raptor. Grant you this is a $95,000 truck. Evidently the attendant guided me in crooked, as the truck slowly went sideways. I tried not to freak out & do any abrupt maneuvers to cause damage to my truck. However, it shifted onto the tire shine sprayer & climbed it. I jerked left to avoid any damage. I made it out safely w/ no paint damage etc. I let the techs know what happened as they towel dried my truck. I went on vacation for a couple of weeks & left my truck at home. When I got back home, I noticed my truck had a hard pull to the left on it. I went to the office & the ladies took down my info. Jim called me back the next day, & said he wondered how his equipment got damaged & insisted that there is no way that my alignment could be off. He insisted I get it to Ford to have warrantied out etc & that these Raptors are able to handle severe off-road abuse. Come to find out my alignment was indeed off & I took the $130 receipt to the office & said yall don't have to give me a check, just give me 3 months free or whatever makes sense. Jim called me back the next day & was quite rude, still blaming me & refusing to pay anything. What should I done Jim? Locked up my brakes to break your machine / tracks ? Honk my horn super loudly to get everyone's attn ?? I did the quickest reaction I could think of by holding my steering wheel to the left to not get any more damage. I understand no one is perfect & everyone makes mistakes ( even I do on the daily). However take some ownership in your employees etc Jim. I wasn't trying to seek thousands of damages, just a simple reimbursement of my front end alignment. However your attitude & customer service made me finally write this review & educate the public.

I accidentally forgot my credit card, so I bypassed the car wash tunnel and headed straight to the…read morevacuum area to meet up with a Drew's carwash membership holder. As soon as I pulled in to the area, an employee came running toward my car. He approached my window and immediately told me I couldn't be parked there. I calmly explained: "I'm getting a wash, I just forgot my card and need to borrow one from another customer who already paid." Still, he kept repeating and repeating that I wasn't allowed to be there and insisted I either leave without stepping out of my car or go through the wash first. The motto here is "from the moment you arrive, our team is dedicated to giving you the best experience." So here's a little insight into what that "best experience" looks like at this establishment: You get your very own personal employee to follow you around and monitor your car like a security guard. Forgot your card? Tough luck. Apparently, you're not allowed to retrieve one from another paying customer, even if they're literally right there. Maybe they want you to go get your payment from home and stop by another car wash?? If a car wash is that concerned about potentially losing $7 over someone possibly using a vacuum, that's just sad. Assuming the worst of your paying customers speaks volumes, money matters more than offering "the best experience" or basic courtesy.

I'm a monthly member with two personal vehicle and two business trucks and the wash is always up…read moreand running tiptop. The hosts and hands on guys are always pleasant and friendly. After wash, plenty of microfiber towels for final wipe down, compressed air for blowing off water and super strong vacuums.

Best car wash in all of Austin. Love the subscription based wash and the staff is attentive and…read morefriendly.

Mandatory stop on every opportunity. Learned from my previous visit that arriving later is better…read morethan early. More selections as far as BBQ sandwiches! Finally tried the Three Meat and Carolina Pulled Pork sandwiches. So good! Loaded up with gifts like jerky, beaver nuggets, coffee, and shirts. Problem is figuring how to pack it all into a luggage. Wish there were dining tables available but understand the possible reasons behind it. On the plus side, appreciate the workers being proactive on helping me find a few things. Heavily busy but it's difficult to stay clear from.

If I could give this Buc-ee's location a ZERO, I would! Customer service definitely needs…read moreimprovement. This was our first time bringing our family here, and unfortunately, the cashier made our visit a horrible one. If you want to be treated with suspicion and laughed at after you leave, then this is the place for you. We left feeling embarrassed, disappointed, and unwelcome. Definitely not the experience we expected. My advice, go to a different Buc-ee's!

An absolute amazing deal for the amount of work they put in. The guys work hard. They will pull out…read morethe rubber floor mats and hand wash them. And much of the truck is hand washed although they use a sprayer to get as much as they can. Inside is all wiped down. Can't tell you how much work they put in.

Super efficient, clear communication by nice folks. Excellent work for a reasonable price. Exactly…read morewhat I was looking for. Really glad I found this place! I live all the way in San Marcos but will be adding this place to my every-few-month Austin errand running because we sure don't have anything this clutch down there. Thanks, Nice-N-Clean!

Michael and Megan were so nice, and did an incredible job on my car. It was 220 for my Kia sportage…read morefor a three hour detail inside and it looks brand new (actually better than brand new). I had requested they pick up my car from my house, and they texted me the weekend before checking in, and then that day giving me an ETA. They're super lovely people, and asked me if I had any specific problem areas or concerns for the car, and it was really easy and straightforward. Then similarly, they texted me an ETA when bringing the car back and it looks gorgeous. I'm so thankful for their hard work!

Second time and not the last!! I needed dog hair removed from my truck and they did an amazing job…read more Thorough, great communication and location and it smells great. Highly recommend!

I had my car detailed and the exterior cleaned. The detailing was amazing. I felt like it was a…read morebrand new car on the inside again. And the staff were very friendly and kind and explained a lot to me. Told me I didn't have to clean out my car that they would take care of everything so they did a great job. I really appreciate it.

Palms Car wash, oh how I've missed you for the two years I lived in Florida. Nothing quite like…read morewhat y'all do out there. I got a Super Clean ($55) today for my dad's car. I wanted to thank him for letting me borrow it while my car is in the shop. Y'all worked your magic on his dusty interior. I love that there are choices from self service, car wash, vacuums, and detailing. Thumbs up