I did the ushuaia club experience with Calvin Harris theoufh Virgin Voyages! My guide was…read morePilar..she was absolutely amazing along with the 2 young men that helped her. She was fun, full of energy, organized and really enhanced my experience in ibiza! On time and helpful!

we were up from the bus terminal from our cruise as the grinning of an amazing day. This was a…read moreprivate van tour led by y Alex (AKA Alejandro. We first discussed our thoughts on the itinerary and Alex embellished them.First a historical tour of downtow and a little shopping.Alex was there assisting us with bargains but he was never intrusive or rushing us. we then found a lovely uncrowded beach club where for $20 we rented snorkeling equipment and swam in the crystal waters. Alex snorkeled with us, leading to the opening of a sea floor cenote, as well as pointing out various fish. My husbands mask was leaking and he switched masks with him to ensure that we all had a good experience. After the swim, we continued on to an included tequila tasting. The private tour was wonderful. We tasted tequilas as well as watched them making Mayan chocolate . We weren't pressured to buy so we tipped and moved on. Last stop was a beautiful tile floored restaurant overlooking a garden restaurant, no other tourists in site! I highly recommend this Tripping Cool tour. as well as Alex. we did book it through our cruise ship but you can do it on their website as well.

We had a wonderful tour! We did the private jeep ride to the ceynote, with lunch and snorkeling…read more There were four of us in our party so we squeezed into one Jeep plus our driver and it was smart because the traffic and driving is a little wonky and we were glad we had someone from there driving. He also was a great source of information and history on the area. Definitely recommend

We had an amazing experience with our guide Sergio, he was so educated and personable. I prefer…read moresupporting small local business and giving back to the community that so heavily relies on tourism. I 100% recommend this service! If ever back, will book again!

5 stars of fantastic! This excursion was over the top awesomeness! Such a wonderful time! Tiger…read moreand crew took us to two different spots for snorkeling based on our groups overall snorkeling experience and they did not disappoint. Fish, stingrays, starfish, and sea turtles! The entire crew was amazing and the photographer rocked! After snorkeling we were able to visit with Stingrays in the crystal blue waters while enjoying adult beverages, fresh fruit, sandwiches and some amazing guacamole! The guacamole was literally made while we enjoyed time in the water. I can't say enough about Tiger and the crew! Simply amazing!

Tiger, is the amazement of the Cozumel community. His guacamole at the sand bar is awesome. On my…read moretour I saw lobster, 5 turtles, and a few large stingrays. Tigers pole dances and beer selection is beyond reproach. Go get you some tiger merch. You will leave satisfied.

https://www.toursplaza.com. Click the link and you will see that they are no longer in business…read more I have used Tours Plaza multiple times over the years and always requested Gerry as my driver. Last November our stop in Cozumel was canceled due to the ship needing to avoid a storm. I contacted Tours Plaza and requested a refund as their policy stated "Full refunds will be given in the event that your cruise ship does not make port." They replied the following day, November 7, 0224 "Hola Margaret. We're sorry your cruise changed the itinerary, we'll issue the refund, you must receive it in the next 7 days. See you the next time! Kind regards". That was 5 months ago. I have never received my $233.20 refund despite repeated promises by Eduardo that the refund was being processed. On January 31, 2025 "Our clients are very important to us, I'll issue a refund right away, you should receive it in the next few days. I'll write to you in a few days in order to confirm this went through." Never happened. On 2/07/25 " Hola Margaret. The refund usually takes 7 day... We just checked the status and it's processing, you should see it at your account shortly. In any case we are monitoring the situation because our clients are very important to us! And your refund is absolutely correct. We'll write to you on Monday again, in order to check you received your refund correctly. Kind regards". Never received. He then pretty much stopped responding to my emails. I never received the refund. Today I receive an email from Tours Plaza regarding yet another reservation (upcoming) telling me that I will need to try and get my deposit back from my credit card company "Dear M, bad news, our site was been hacked and several reservations were deleted and money was stolen from us and while we investigate, and try to get back the stolen money from us, Tours Plaza is no longer online, please ask for your deposit refund at your bank or Visa Card. Best Regards Eduardo" I strongly advise against using this company. They can no longer be trusted. And that's a shame because they were my go-to tour guides for many years.

We booked a car for 3 people a month ahead of time. Eduardo was quick to confirm by email and gave…read moreexcellent instructions for our arrival. We met our driver KELLY at the assigned location and he was extremely courteous and knowledgeable. We knew ahead of time that we wanted between 3-5 hours of tour and had a couple of places in mind, the Chocolate factory & Tequila factory (both were very fun and educational), then over to the beach to just enjoy the coast. Kelly picked several stops along the way and made it real easy to just relax and have a great time. We were ready to go back to our ship after about 4 hours and had the BEST DAY POSSIBLE. Thank you Kelly for a pleasant, comfortable, and informative day. You made our visit truly memorable.

I accidentely found KaoKao on a web site and it looked interesting, after all, it is chocolate. I…read moresigned us up for the two hour "tour" and Chocolate making. The shop is located in a neighborhood and not a tourist area in a small storefront. Nancy led our experience and gave us an interesting talk on chocolate and its history. It was really interesting. We then actually ground some "nibs" and made our own chocolate for hot chocolate. It was a lit of fun and we ended up taking our little medallion of chocolate home with us to try on some winter evening. Nancy also gave us samples of different types of flavored chocolate. They were just small pieces but by the time we were finished I think we had about 20 different chocolates. The tour is inexpensive and a lot of fun. As an added comment, we were on a cruise and the cab fare was about the same as a ride into the tourist area. This is not in a tourist area so you'll see where people actually live. Nancy will call a cab for you for the trip back to the ship or to the tourist area. Again, this was a lot of fun.

Every time I go to Cozumel I like to buy their chocolates. I did not do any research prior and…read moredidn't know where to go. We asked our driver to take us to best chocolate shop in town and he took us to Kaokao. We were really please. We were greeted by the nicest ladies who walked us inside the shop. They also gave tours here but we were there strictly just to purchase. The lady behind the counter did offer us some samples. I had a lot of questions and the nice staff was able to answer all of them. She also knew all the ingredients in them and helped me choose what was best for me. I ended up getting some dark chocolate, milk chocolate, coffee espresso beans, and some other goodies. The shop was really cute and they had all things chocolate and more. They even had toys and souvenirs. But their star are their chocolates which are high-quality and made from the finest ingredients. They even had interesting chocolate flavor combinations. The shop should also be clean, well-maintained, and air conditioned. Pricing was also reasonable. I highly recommend if you are in Cozumel and want to stop in a good chocolate shop.

This is such a fun tour and beautiful tour of the island! We had a wonderful guide, Sergio, who…read moremade the trip more interactive! He sat and talked with the entire group and got to know us all. Amazing job!!

Our 3rd time doing the Cozumel bar hop, while on a recent cruise port stop in Cozumel. You know…read moreit's good when we keep coming back! Colleen was our amazing tour guide (again). She is just wonderful - very warm & friendly, and I love hearing her story of how she ended up in Cozumel. Our trusty driver was Lallo (sp) who navigated the roads, parking, and assisting us on and off the bus like a pro. All 4 beach bars we visited were beautiful and we had our share of delicious drinks & food. We especially love the peanut butter tequila at Rastas, which is the last stop. After the stops, the party music cranked up on the bus and we all sang along until we got safely delivered back to our cruise port of choice. We had such a fun group with us - shout out to the ladies from Alaska and their friend from Michigan. Next time you're in Cozumel, try put a tour and hopefully you'll have the wonderful Colleen as your guide.

Worst customer service....paid for a massage..couldn't make the appointment...charged me almost 300…read moredollars. Ridiculous....we have stayed her a few times and won't waste our money ever again.

This is our 6 time staying at Cozumel Palace. The entire staff is always beyond amazing. So very…read morehelpful, anything and everything you need they are always happy to oblige. Today we had a late lunch at Flamingos. Jesus our waiter went out of his way to make us feel special and cared for. Thank you to everyone at Cozumel Palace.

They said this tequila is not available in the US but it is and for half the price. Total scam..read more

This tour was recommended by several people prior to my travel and when I arrived in Cozumel- I…read moreheard about the place several more times. In Cozumel they refer to the Tequila Tours as "Tequila Museums" as well. There aren't any Agave Farms on Cozumel, so this is as close as you get to having an understanding/explanation of the processing and distilling of Tequila. Although there were some super corny and touristy aspects of the tour, it was a quick and enjoyable tour about Tequila. Out guide was Manuel, he was a knowledgeable guy and a charmer. He made us feel at ease and let us taste whatever we asked for (the key here is that they want you to purchase some tequila-so indulge). The Tequila is great and the different barreling and tastes offered were really good. I do think the Tequila is overpriced, but it is up to you if you feel you want to make a purchase. I say - while you are exploring the town, why not stop in and check them out.

Booked a tour for St Kitts island tour and beach. We waited in the hot sun for 30 minutes while the…read moretour owner tried to "fill the bus" then waited on a hot safari vehicle breathing fumes of other vans for 30 minutes while we waited for 2 more passengers. Tour advertised complimentary water which the driver had no idea about. We were supposed to go to Friar's beach or Cockleshell ( both nice beaches) as advertised, driver took us to very small and rocky Frigate Bay where we had to pay more for chairs and it was hard to go into water since we did not have water shoes. Other passengers on the tour were charged $25, when we booked ahead and were charged $70. Of course at the end when I asked to speak with the owner to voice my concerns he was gone for the day. I will never use this company or recommend them to other cruisers. I tried to post this review on their website but they only seem to publish 5 star reviews.

Shore Excursioneer, the tour operator for our planned trip from Progreso Mexico to Uxmal Mayan…read moreruins did NOT meet us at the port nor at the Duty Free area as per the contract. I even called the day before my cruise left to be sure. They lied! We had to take shuttle bus into town. No one met us there either! In small print, they expect CASH to be given not in an office but on the street for the balance of the account!! If you don't have it, they charge over 20% extra! The car did not comfortably hold 4 adults. The driver did not speak English. There was no tour guide at Uxmal as per the contract. We did not go to the agreed upon cenote and I still had to pay the entrance fee which they had already charged me. Horrible! Do not use this company!

Booked via Royal Caribbean for the Wagon Wine Tasting Tour. The van we were picked up in was clean…read moreand cool but boy did our tour guide talk the WHOLE ride (45 mins or so). Don't get me wrong, I love learning some history and culture but it was a small van and sometimes I just wanted to look out the window without feeling the pressure to pay attention the whole time. It also got really political at some point and I felt a little awkward because I didn't know the other people on the tour and didn't know how to react, The guide also made some claims that I am not sure are rooted in any sort of facts, like that the cure for cancer is in Mexico...which, maybe I am ignorant but I had never heard that before. Loved the Don Tomas vineyard. It was beautiful and we enjoyed the wine! I wish it was longer, maybe if they included lunch at the restaurant or something that would have been nice. Could have spent the whole day there! Afterwards we went for a tequila tasting which I wasn't aware was a part of the tour. I think we got hustled a little to buy the bottles. We looked them up after we got back home and saw that some of these tour companies take you to these tastings and the tequila isn't legit. It tasted good but boy was it pricey. After that we had some time to walk around the town and shop. Our guide recommended a restaurant to eat at which was delicious, but didn't have a single fish item on the menu. He was talking up fish tacos so much and Ensenada being the home of the fish taco that we were excited to eat fish tacos!!! Why did he send us to a restaurant with no fish tacos? I was so confused. I jokingly confronted him about it and he kind of laughed it off. The shopping area was super touristy, nothing super exciting. A lot of the shops have the same thing. Overall, I'm glad we did the tour because it was a nice way to get out of the main tourisity part of Ensenada for a bit and see more.

Booked via Royal Caribbean, Food and Tequila Walking Tour of Ensenada, duration advertised 2 1/2…read morehours, but we ran over 3 hours, and had a delayed one hour start pushing our return close to gangway up time. I was resting shortly after getting back on ship in my cabin, and felt the ship move so pay attention to the time. Price was only around $50 as the excursion was discounted via the cruise line. As for the tour it was great, and you will get in some steps. Guide Angel, my group 15 persons which was ideal to interact with each other, and to fit in the vendors comfortably. Group meet at a vendor booth setup opposite the $RCL ship, and walked as a group into town. First Stop, the Fish Market to learn about the freshly caught fish, then a stop where we sat down and were served bottles of beverages, plus had a yummy Shrimp Taco, and explored a wide range of Salsas with in house made chips. Second Stop, a Confection shop with an indulgent number of sample sweets to be tasted and if wanted purchased. Huge platters of Fruit / Nut hand rolled sweets were tasted. Third Stop, Tequila tasting, more than a dozen sips were had across a wide range of tequilas. Tequilas tasted were across a wide range of price points and including flavored variations. Was a fun experience, liquor pours were sips so as to not intoxicate the group. Numerous bottles were purchased by the group. My favorite was the flavored Quita Penas. Fourth Stop, La Michocana for Mexican fruit popsicles, known as paletas, a nice stop to cleanse the palate. Fifth Stop, more Beverages, and a choice of 2 Tacos, that were really good, and at this point the Cruise Ship was again in view, but still a few minutes walk away. Overall a good value / experience, and a comfortable walking tour where our guide Angel watched over us, and smoothed over any language issues. Can happily endorse this excursion that is only available from this vendor via Royal Caribbean.