They replaced my heel taps in five minutes, seriously so amazing. Highly recommend and they're very…read morehonest about alterations.

The customer service is friendly, and the people are professional. However, the overall experience…read morehas been disappointing. Service timelines are significantly delayed, and pricing is well above general market rates. I have been waiting over 45 days for a belt repair that I was initially told would take 20-25 days, which is unacceptable. This has been a learning experience for me. After going to another vendor for a similar service, I had the job completed in less than 48 hours. While I've heard great things about this business, that has not been my experience.

Definitely the real deal. Will be going back when in Atlanta. Real old school do it right kind of…read moreplace. So tired of places today not knowing what their doing yet charging like they do. They lived up to their reputation and I'm so glad I stopped by.

Excellent quality and prices.An old Atlanta business run by a very fine old and we'll respected…read moreGeorgia family.There selection is endless.Great place,true artistians.I have shopped there for 40 years.Love that place!!

My seat repair on an e350 looks great. You cannot tell the difference between the repaired seat and…read morethe other seats.

Mr. Alex Lima can turn water into wine...probably, because if he can make an old vintage leather…read moreseat cushion transform its life into a new seat cushion then I would say he has miraculous capabilities. I brought an old Fairfield leather office chair that I paid $25 at a second hand store. I knew the brand very well, so I knew its worth (try $1,500-$3,500 easily). I saw past the ripped seat, and I thought that it would be less expensive to have the seat re-leathered than to purchase a new chair in the same brand which is true in theory; however, the price of the leather panels were far beyond what I wanted to pay for a chair that I only wanted to place into my work office space, so I didn't want to invest a lot of money. Alex helped me search through fabric swatches and I found what I thought was unique and went with my theme of traditional elegance with a touch of interesting movements in that space. Viola! Mag's had what I was looking for, and Alex gave me price that was fair. He told me I could pay when I returned and I left with his word that he would call me in a couple of weeks. True to his word, Alex called me and I dropped in to pick up my baby. I was so pleasantly surprised and pleased when I saw the beautiful new seat cushion. Alex is simply a wonderful artist with a eye for perfection because he added a little more padding to provide the right depth the seat needed to the final sewing. I almost did not recognize the cushion if it weren't for the fabric. Alex and his genius hands made this seat cushion sparkle. I highly recommend Mag's for your refurbishing desires of any seat you need. Alex is a master at his craft and clearly he takes pride in his work. I am already thinking about something else I may want to do in the future. Thank you Alex and Mag's Upholstery!

Samsonite gave me the option to bring my suitcase here in person for a manufacturer's warranty…read moreclaim instead of mailing it in, which sounded convenient in theory. In practice, walking into this place felt less like entering a repair shop and more like stumbling into the afterlife of luggage. Maybe there is a system hidden somewhere in the chaos, but the only places I have seen with comparable levels of clutter were antique stores, thrift shops, and the occasional junkyard. If your suitcase has ever wondered what comes after baggage claim, apparently this is it. The storefront is also easy to miss. The sign mainly advertises leather and shoe repair, with luggage repair seeming like a last-minute footnote. For reference, it is on the left side of the grocery store, near the end of the strip, on the corner. Helpful, because the sign is not exactly doing the heavy lifting. When I dropped off my bag, I explained the issue and the owner made a noise that strongly suggested he had already seen this movie and knew how it ended. His official response was, "we will see what they say." Sure enough, within 2-3 days I got notice that Samsonite would not cover the repair. That meant driving back out to Sandy Springs before the 14-day deadline so my suitcase would not be discarded. I cannot prove anything improper, but I definitely left with the impression that the inspection outcome was not exactly a suspense thriller. Picking up the bag was its own experience. The two employees had trouble locating it, which was not especially reassuring given the sheer volume of items stacked everywhere. I was one suggestion away from joining the search party myself. The whole scene felt like a hoarder's garage sale with a repair counter. While I was there, another customer was picking up shoes and did not sound especially thrilled with either the wait or the quality. From what I understand, this business used to be owned by someone else and operated from a different location. The previous owners retired, and based on both reputation and my experience, the service seems to have gone downhill under the current management.

Fixed my luggage and cleaned it too for very reasonable prices. Well worth the trip to repair…read moreinstead of just buying a new luggage

My fairly new Swiss gear suitcases' front pocket zipper was obliterated by TSA a few months ago…read more Thinking all was lost, my drycleaners happened to recommend these guys for luggage repair. The owner was very up front with me, stating that the zipper may not be functional, since a section of the zipper teeth was almost missing before work was done. I was just looking to close the pocket, so I could use the suitcase again. Long story short, zipper is fixed & it even slides gently from end to end! Owner still recommended not to over use, but I can't say enough about the quality of work. Saved me from getting an entirely new suitcase. Absolutely recommended!

Had the shoe strap reglued within the wedge. It looks awful, tool marks chewed up the back heel and…read moreglue is all on the back of the shoe. Nothing I can do since it discolored the suede. Paid $35 and now they are in the trash!!

Moved up here from 30A and needed to get some work done. They did fantastic work on my Tecovas,…read morewill be using them again and again!

BEWARE!! Both he and his wife are thieves who take advantage of their customers. She charged me $45…read moreto repair the straps of these sandals. When I came to pick them up, they weren't done so he put black shoe polish on the straps and handed them back. It took less than 5 minutes, and they still look awful. GO ANYWHERE BUT HERE.

This Tandy made my day!…read more They sell all things leather/suade and accessories like rivets, semi-made belts, patterns, books and tools. It's like JoAnn's and Michael's except it's for leather. This store is more like places you'd find in west midtown. I was trying to find a leather rapid 2 pc. rivet to repair one of my favorite custom made purse/backpack. I scowered hardware stores and craft stores without success and finally found it here! The best thing about this store is incredibly helpful and friendly staff. They helped me fix the rivet at no cost... mind you this is NOT a repair shop. I wasn't going to risk it by taking it to ubiquitous unskilled so called cobblers. These guys are just very kind people who go way beyond a normal retail - my std is Nordy's as I was raised on it. Their leather prices are reasonable, in fact, I saw whole pieces you often see at the furniture stores for rugs for a fraction what they charge. You do need to buy whole pices. This place is about same size as Michael's and has nice open, clean warehouse ambiance. It's nicely organized with hanging leather on the right, laid out leather on platforms in the middle and accessories on the left. Front of the store has books/patterns, workshop area and check out and....a clearance table. They currently have certain suade pieces on clearance that I was so tempted. They have 3 tiered pricing: retail, membership ($35/yr) and whole sale. So it's open to both the trade and retail and if you buy a lot, you can save some mullah. It's a fabulous find instead of having to go to ADAC. They also have classes / work shops for nominal prices to cover their material costs. Upcoming ones are suade glove making ($25) and purse construction. I'm so STOKED - Ihave all these cool design ideas that may soon be realized. This Tandy Leather though it's in Lithia Springs / Austell, is definitely a keeper. There's a sister store in Norcross.

The service at this particular store was excellent. I'm a newbie at leather work, but not at…read morecrafting, and not at shopping. These guys offered me all the help I needed, but at no time did I feel pressured or over-sold. They even entertained my 2 year old daughter a bit so I could conduct business. I will be happy to shop here again.