They never contacted me. I sent photos of my arm chair and ottoman. Disappointed since they were…read morehighly rated.

we had a large sofa reupholstered last year and we were delighted with the attentiveness of the the…read moreowners. the result of their work on the sofa was expert. so much so that we brought in 6 dining room chairs. The work that was done on the chairs was perfect and several customers in the shop even commented on how good they looked. I highly recommend Chong's work and quality of service. if you need upholstery stop in and visit them. you will delighted

Small family owned business. I have used them twice for office furniture upholstery. Great job at…read morea fair price and reasonable turnaround. Chris always responds to any phone call very quickly on the few times, if he doesn't answer it directly. I highly recommend them. Looks like they also do a lot of auto upholstery.

Tried to contact them during business hours over several days. Phone either went straight to voice…read moremail or the mailbox was full. Never received a call back. I also tried their Marietta location with the same result.

This place is spectacular. They did the impossible the only place in Atlanta I could trusted with…read moremy Ferrari changing my interior from black to red.

Fixed/replaced the leather on the seat pan on my 2012 BMW X5D. I looks perfect. The leather is…read moreamazing and so is the workmanship. They did it in a day and a half. I love this car and they did an awesome job. This seat has heated panels and cooled panels and it all came out great. Perfect job - and service. This was also a great value for the work done.

5 Star Custom Upholstery is WONDERFUL. I had such a great…read moreexperience with them, from start to finish. They re-upholstered a day bed for me and did an absolutely beautiful job. I was also pleasantly surprised that they brought me the left over fabric, from my re-upholstery job. It is not too much, but it is enough for me to take right back to them, and order a few small accent pillows to match the daybed. (Which I plan to do soon.) They could have discarded the fabric or made pillows to sell in their shop, and I would never have known the difference. The honesty meant a lot to me. And speaking of fabric ... they have zillions of beautiful choices, in all price ranges. They were very patient with me and I am a person who does thorough research and takes her time, before I finally make a decision. I will admit a lot of places would have likely become annoyed or frustrated with me, for taking so much time and visiting the showroom to look through samples, over and over and over again, requesting pricing. But they were very kind and pleasant and willing to check pricing for me on many fabrics, many times. I also felt they charged a very fair price, especially considering the craftsmanship and turn around time and their willingness to do the pick up and drop off. The turn around time was so much faster than I expected. It was the holidays and I had to request they hold the daybed a few extra weeks for me, due to my extra traveling and holiday activities. True to form, they were very accommodating and understanding. If you find this review, consider yourself DONE looking for a quality re-upholstery business. 5 Star Custom Upholstery has earned a customer for life, in me. I think it would be impossible to find a better experience anywhere else.

These guys are the best. Their work is top-shelf. Amazing…read more I highly recommend getting a quote on any furniture you need to have recovered or repaired. Support local businesses!

These guys were scheduled to come to my house twice and never showed up, didn't call me the first…read moretime until the next day, never called the second time and won t take my phone call. I then called Mr FIXR. They came the same day, did the work and did not over charge me. I WOULD BOT RECOMMEND ACCOMPLIX to anyone.

I was so excited about using this company for refinish some pieces of furniture, especially after…read morespeaking with them, seeing photos of their work, and reading reviews. They seemed very knowledgable and professional. I was told the turnaround would be 2-3 weeks. I put down a deposit and then a storm delayed the pickup. I, of course, understand that weather is out of everyone's control and will cause delays. in NC storms are rarely even a week long event. But 3 weeks later my furniture had still not been picked up. I contacted the company and was told they could pick it up in a few days, would give me $100 off the price and would turn it around in 2 weeks. I explained that I was moving in 5 weeks, so I would need them to commit to the 2 weeks. I waited another week before the pieces were finally picked up. I immediately got a bill for the balance and there was no $100 credit. 3 weeks later I contacted them again to confirm the delivery and was told they needed a few more days, which I agreed to. then a week later I called and told them I needed the pieces in 4 days. there was no apology but they said they would commit to deliver the pieces the day of my move in the morning. they did not deliver until 4:00 pm. I immediately got a bill for the full amount due, no $100 discount again and a charge for replacing 5 pieces of wood which they did NOT replace. I am, of course quite disappointed in the lack of honesty, commitment and professionalism. The work itself was ok, but well below my expectations. I would not use them, if I were you

I first got to know Bob's as the company that did all the work for a friend's high end designer…read moreclients. I picked up fabric, finished pieces, etc. for her. I also love to shop there for fabric and get ideas for projects. You get what you pay for -- this is really an art and not something you learn in two weeks. I figure that buying better furniture and re-upholstering it is wiser than buying cheap pieces that won't hold up long term. I have a lot of antiques so that's my strategy!

Poor quality. Uses low quality materials and workmanship was poor. Wasted over $2k on them to do…read morebad work.

Excellent service and quality repair reupholstering an antique Boudoir Chair in ivory linen. Pick…read moreup and delivery for Atlanta local work is a bit extra, but worth the expense.

I have used these guys for over 25 years. I was first introduced to them by 2 clients who were…read moreinterior decorators. Both of them said they used them and many other decorators also that they knew. I figured couldn't get a better recommendation than that! And they were right. I've had every piece of furniture I have with materials redone by them. It had all been family heirlooms so I was nervous but they were knowledgeable of antiques and that's what sold me. I started with one piece so their work and continued over the years until eventually all of it was done! I bought the materials online or at fabric stores here in Atlanta area. Very pleased!! And you will be also!

This is not a customer facing business. Call for appointment. Lil rough around the edges but…read morequality work.

They were great, reupholstered our chair which has been in the family over 60 years. This chair…read moresits great and will be in the family hopefully another 60 years.

Bernardo just reupholstered 4 chair and did a fabulous job. We then brought him our sofa cushions…read moreto restuff. His work is meticulous.

I brought 10 cushions to them and only 1 1/2 weeks later they called me up and said they were…read moreready. I've had so much anxiety because I saw some kind of negative reviews but when I saw them THEY WE'RE PERFECT!! very timely, quality workmanship, and cost in my price range. I plan on having them make my next 8 cushions for my outside patio set next year. THANK YOU SO MUCH!!!

Very happy indeed with the work done on our VW, and the friendly service. Not to mention the work…read morewas very reasonable. Many thanks.

Great business and easy to work with in my experience. I called for a small repair to my…read moreconvertible top. The owner said I could stop by anytime for an estimate. I came down that same day and was warmly greeted. I was given a competitive quote, and I accepted. The part was ordered and I was called when it was ready. They fixed the issue within a few hours and I was on my way.