I am a real estate broker in California and Nevada and over the past 2 decades coupled with being…read moreon construction sites my entire life, I had the honor of getting to work with CTR Roofing here in Reno to reroof one of my own properties. I have never seen a team who was more efficient and stood by their word and product as David and Aaron. They not only honored a price they provided me when the product wasn't available they actually went over and beyond and gave me a better product at the same price. Once they were on site they went over and beyond with the work they did. Their team was friendly, fast and paid attention to details, once the roof was completed they left my premises immaculate. I highly recommend them to anyone wanting a company who does what they say and still delivers even more, my clients will only get this name from this point on.

Wonderful to work with, recently installed my large gutters and heated system to prevent icing.read more

I recently closed on a home that needed a roof replacement, so I contacted several companies for…read morequotes. ABC Roofing stood out right away -- their estimate was competitive, they came out quickly, and the young admin I initially spoke with was kind and professional. Based on that experience, they earned an easy 5 stars... at first. Unfortunately, things went downhill when I called back to schedule the work. The admin I originally spoke with was on break, and the person who answered was shockingly rude from the start. I explained I was calling to get on the schedule and mentioned I already had a check issued to the company for the roofing work as part of my home closing. Instead of clarifying their process, she immediately told me that's "not how they work" and that she could decide whether or not the company would take my business. What stood out most was that she said all of this without even asking for my name, address, or any project details. The conversation felt dismissive and unnecessarily confrontational. She laughed during the call, placed me on hold without explanation, and returned with the same condescending tone. Only after all of that did she finally ask for my information. I later learned she is not the owner, just someone who has worked there a long time -- which honestly makes the interaction more concerning. Long tenure should come with professionalism, not hostility toward potential customers. It's disappointing because my first impression of ABC Roofing was excellent. One negative interaction shouldn't outweigh a company's good work, but it did in this case. Customer service is part of the experience and I hope ownership takes this feedback seriously, because behavior like this can easily cost future business. Giving 1 star because I can't give 0. In the end, I chose another roofing company that charged more but treated me with professionalism and respect from start to finish. That difference in service made the decision easy.

I used ABC roofing for stucco and stone veneer repairs. They did a very competent job they showed…read moreup when expected and cleaned up the job site. I would use them again.

I called Burke Roofing on 11/7/25 about a roof leak at my house. On 11/11/25 I received a callback…read moreto schedule a time to take a look at my roof. 11/12/25 Sebby came out to inspect my roof to locate what is causing the leak. Sebby actually took the time and walk on my roof from front to back. He took pictures of the damage tiles and texted them to me. On 11/13/25 I received my proposal letter for cost of repairs. On 11/14/25 the roof repairs started and was completed in about 3 hours. It took seven days to repair my roof from the day I called. Just in time before the rain started. I highly recommend Burke Roofing.

Showed up on time, did the job in two days…read more I climbed up to check things out and their crew answered all my questions. Did a through cleanup. I'd highly recommend them to anyone needing a roof repaired or replaced.

I really appreciate the quick and honest evaluation and fix. He did a great job and charged a fair…read moreprice. And I had other people want to do extra work that wasn't needed.

The pictures included are from AFTER Gurr's repaired our roof. We had to ask multiple times for…read morethem to come back and correct their poor workmanship. $4300 repair and we never received an itemized receipt. We were treated like we were crazy for asking for one. Highly unprofessional all the way around. This is the worst experience with a home repair that we have ever had.

Just had my roof done and the whole experience was handled efficiently and professionally from the…read moreoffice staff to the work crew. They responded to my request for information in less than 24 hours. They gave me an online proposal as well as a written copy in the mail which was very helpful so I didn't have to print all those pages. Everything was spelled out and all my questions were answered. Materials were delivered, crew worked efficiently, and most important - they cleaned up every night before leaving! The crew was courteous and respectful and did a great job. I received online progress reports daily, along with photos, and a final inspection report within two weeks of completion. Their price was very affordable and I would definitely recommend them!

During the holidays I noticed a leak in my ceiling after a lot of rain and wind. Easy to schedule…read moreand was kept up to date on their arrival. Good communication with the two roofers and took pictures to show what was going on. Fixed just in time because a few days later more rain and then snow. Being retired and wishing it had been a little cheaper but no complaints because the job was well done.

Mountain Vista recently came out and replaced our entire roof and I couldn't be happier! From the…read moreinitial phone call, where they directed me to a reputable solar company to remove and reinstall the panels, to the final walk around, 10/10! They were incredibly communicative and notified me of any delays for arrival, they sent a reasonable and detailed estimate within 48 hours, and their attention to detail carried into the roof craftsmanship as well. I will be recommending them to everyone that asks; you should give them a call too!

"It's not about how you start, it's about how you finish" This couldn't be more true of my…read moreexperience with this company and they finished strong! My concerns with a couple things after our reroof were met with validation, respect and immediate action. The customer service is top tier and they really demonstrated how much they truly care about their customers and the customers experience. I am a firm believer that mistakes happen but it's how you handle them that matters most and this company has got their customers backs.

From the estimate to final inspection every step of the process was smooth and as expected. Daniel…read moregave us 3 options for roof replacement. We're scheduled for a week out and the crew showed up on time ready to work. I never expected them to bring their own outhouse!!!! They cleaned up all the waste and roof pieces. Fixed the gutter that they removed and came back to recap the peaks with a wider trim. (Their mistake). The came back after the first rain to make sure everything ran off and no leaks.

Might be the best roofing company to exist.....but would have to show up to prove it. Scheduled an…read moreestimate for roof repair. No call and no show. Called them over an hour after time they were supposed to be here. Sat on hold over 10 minutes and gave up.

When I stripped my old roof and found that all the decking needed replacing in the next couple days…read morebefore roofing materials were delivered, I called about 20 roofing companies. New Era was one of the few that got back to me and bid the job on short notice, and their price was reasonable. They showed up, did the job, and when I asked them to replace any damp insulation and charge me extra, they went above and beyond, even going to buy a new roll of insulation and charging me zero extra except the cost of the materials. If that wasn't enough, when they found out that I was replacing the roofing myself, they gave me a bunch of advice, dropped off some extra flashing and vent covers I was missing (again, free of charge), loaned me some tools, and even showed up and showed me some tricks to shingling valleys about midway through the job. Excellent service, can't recommend highly enough.

We are surprised with all the 5 star reviews on Yelp as this was not our experience at all. We had…read morethis company take a look at a small leak in a roof on one of our rentals in Double Diamond. They were prompt in coming out but the bid was exceptionally high. My husband and I were in Real Estate and Property Management for 30+ years in the area (He is a Retired Broker). We have had roofs fixed and replaced over the years. We had a roof replaced a few years back on a home for around $20K and they did a great job. This estimate was for almost $12K for a leak fix. Reading the repairs that they were going to do made no sense at all, it was over-kill. And then to get a note back after my complaint telling me the same thing listed on the estimate still made no sense. It was an easy request, "just fix the leak", no extra this or that unless you can prove it. We had three other estimates from top Roofers in Reno take a look at it. The lowest bid was $1,400 and the highest was $1,800. This is way off from the almost $12,000 I was quoted. We were looking for a fair deal and therefore, we will chose one of the other companies. One of them has done exceptional work in the past but they do get busy. That is the main reason I was getting more estimates since it is hard to wait when you have a leak. But if I save ten grand, I can wait. The picture shows proof of the estimate and the charges minus my personal information. I will let you decide if you should use this Roofer.