Kind, relatable, and efficient customer service! No pressure or up selling, just simply helpful…read more VERY CLEAN and easy accessibility.

From the owner: Castle Hayne Stowaway is a brand new state-of-the-art full service storage facility conveniently…read morelocated approximately 1.5 miles off highway I-140 and approximately 1 mile from I-40 in Castle Hayne, NC that offers the best storage options for New Hanover, Pender, and Brunswick counties. Our climate-controlled storage units are kept at optimal temperatures to protect your belongings from being damaged by extreme heat or cold. As one of our valued clients, you'll rest easy knowing your belongings are protected by 24- hour video surveillance, gated entry, and our professional management staff. Stop by anytime during our office hours and reserve your storage unit! We're dedicated to providing our clients with safe and secure storage units and our location makes it easy to access anything you need in a clean, protected environment. Parking available for larger RV's, Boats, Trailers, and 18 Wheelers.

They lure you in with a 38.00 10x10 storage and after 3 months bump it to 92.00. They can assess…read moretheir rates twice a year and keep bumping the rate up for "maintenance and upkeep" utter BS. All they have to do is "mail" you a 30 day notice, which we never received! I will never use this company again!

I was required to purchase contents insurance thru go store it. A storm ripped a hole in the roof…read more Water poured all over my paintings,furniture. About 10,000$ damage I filed a claim with their insurance. They denied it saying it was normal wear and tear. I tried to talk to their management- the girl on the desk is forbidden to give any of their contacts! I tried to take them to court-I could not find their agent because they hide in a corporate maze telling employees not to disclose their contacts. They also refused to refund the rent I had payed . They are horrible unfair people to deal with.

Competitive pricing and excellent customer service. Units are spotless, gates work. What more could…read moreyou ask for?

Ocean Hwy/Brunswick Forest location. Avoid this place at all costs. Terrible management. They…read moretell you when you reserve a unit online that the contract is not in place until you sign the contract and show your ID. Reservations not completed within the time frame were reverted. I specifically called to inquire about these two options, between rent and reserve, when on their site. Assured that if I only reserved and did not complete by signing the contract and showing ID, it would revert in a certain amount of time. This was not the case. I sold several of the items I was concerned about storing and called to let them know (the very next day) I would no longer need the reservation. No issues with the guy I spoke to on the phone; they would cancel the reservation, and I'd get my hold refunded within 3-5 business days. I waited a little over a week, but there was no refund. Called back multiple times before finally getting a return call. This time, the guy on the phone apologizes and states that the manager refuses to refund the reservation. I confirmed I did not sign the contract I was emailed, nor did I go in and physically sign one or provide ID. He agreed, but advised that management would not allow the refund. I left a request to speak with said manager, but I never received a return call. After multiple phone calls over a three-week period requesting to speak directly with management concerning the issue, I felt so bad for the poor guy answering the phones, who was obviously caught in the middle, that I finally just filed a claim with my bank. It's an obvious money grab situation. I've already advised seven different people at our complex who inquired about self-storage in the area, specifically not to use Martin's after this encounter.