Worst Service! Thursday 25th November 8pm If you want to be…read moreignored; long wait for staff to acknowledge you, not return to help you then shop here. I made the HORRIBLE mistake of visiting this store with a simple request to purchase an item which was in a locked cabinet (10-15min wait) to be told 1 moment I will be right with you. Indian man never returned and Staff were completely ignorant. Not one staff member attempted to check up on me. If I could post this without a star I absolutely would. Pick up your game! Westfield St Lukes Store is by far more Customer Service focused and more friendly.

Worst shop to buy products from. Totally incompetent and unfriendly staff. Always here to rip us…read moreoff and always pushing to get extra warranty for 3 years. When something goes wrong with the product, they avoid their responsibility and make you wait a long time. They always get away by stating that it is their procedure. I have spent many dollars in their shop and I am shocked at their lack of concern for their customers. Obviously they do not care if people are not not going to come back anymore to shop in their stores. I strongly recommend to avoid buying from them until they up their game and customer skills.

Once Ken, who works here, asked me: "Do you like tomatoes?" I said, yes, why I do like tomatoes. He…read morewent out the back and returned with a bag of them, explaining that he had a lot growing at home so had brought some in to give away. It was still one of the nicest things that's ever happened to me in a shop. Good one Ken! Apart from random acts of kindness, this is the place to go for anything camera-related. They stock a wide range of gear, (including studio equipment) and seem to always be a little bit cheaper than other places around. They also sell second hand gear on behalf, and also repair film cameras (not digital ones, although they can clean the sensor for you). I've actually had the same camera for about 18 years, so I'm not really their target market, but if you're upgrading or getting your first camera, I encourage you to go here and talk to people who know of what they speak. Finally, if you are in need of Lomo and the like, you can get that here too. All this and free tomatoes!

I dropped off my laptop at the Auckland CBD shop to be repaired and was assured, explicitly,…read moremultiple times, that since I bought the laptop at another shop in the chain, I wouldn't be charged for an assessment should I choose not to have any work done on it. I received a call later in the week telling me that the necessary repair was going to cost more than I originally paid for the laptop, and decided not to proceed. I was then informed of a $100 assessment fee. When I contested this the staff member said that he would check some things and get back to me. He never did. Today I went to pick up my non-functioning computer and to speak with a manager. During the course of our conversation he constantly interrupted me, talked down to me, and refused to answer when I asked why he thought this was acceptable customer service. He also came across very much as though he was trying to intimidate me. When I stood my ground he changed from telling me that I must have misunderstood/the staff member must have misspoken to telling me that she had never said anything that could be interpreted as me being able to expect not to be charged and that I was lying. Additionally, he told me that having to wait to speak with him was my own fault when I expressed dissatisfaction at how long it had taken. I'm very unimpressed with the lack of consistency and professionalism.

Basic electronics store with frequent sales and bargains. Prices are not as cheap are as at the…read moreWarehouse or JB HiFi. Some of the junior staff can be a bit more confident of their knowledge than deserved. However, the manager on my recent visit was extremely helpful and knew exactly what I needed to do to solve a wifi problem, didn't force me to buy anything and even gave me a bag for the part I had carried into the store. Great service, thanks. I'll be back!

Are you the sort of person that re-purposes childhood toys to turn them into robots that can…read moredeliver you a cup of tea? If so, you probably already spend most of your time in Jaycar so you don't need me to tell you that every Jaycar is a mecca for anyone that likes to make their own electronics, or just muck about with them. They also have a whole lot of electronic devices for people who just want cool things like a mini solar panel for charging an outdoor water pump. The staff are usually pretty helpful, and on occasion have rung around other stores for me to see if they have items in stock if they're not at that store. Unfortunately Jaycar also has a section of "woman's electronics" where everything is pink and glittery. Because, you know, woman only like things if they're pink and glittery. Star off for that.

Always come back to this place for appliances. They are so…read morenegotiable on there prices. Good service and friendly staff when you get chatting.

The Appliance Shed is a huge bright yellow building that boasts heavily discounted prices on…read morefactory seconds and showroom demo's, but half the stock was missing prices. The other half you could find new in another appliance store at the same price, if you shopped around. This may not always be true but none of the staff spoke to or acknowledged me to disprove this fact. Perhaps their garish yellow uniforms had caused some sort of irreparable blindness or corneal damage. Two staff members obliviously strolled past while another popped bubble wrap 5 meters from where I puzzled over my purchase. Because I was using the company card, I offered the bubble-popper a chance to up-sell me, taking the cheapest product and the one I was considering to the counter and asking what the difference was. And here again I would like to mention the uniforms. Perhaps it was supposed I had also suffered some sort of temporal blindness from the bright yellow shirts because the staff member obtusely replied "They're different brands". It carried on from there in this manner for some time before I gave up but lets just say that I'm glad I wasn't looking for any helpful service or an appliance bigger than a desk phone.

Customer service quite poor. Have been twice and both staff extremely abrupt and generally…read moreunhelpful.

In my experience, well informed and friendly staff are easy to come by in music gear stores as its…read morea bit of a 'cool geek' subject. The guys at Mix Foundation are no exception and they were more than happy to spend time discussing the various merits of music formats and compatibility of software and hardware. They offer a complete range and have pretty much everything on display and encourage you to try things out before making a purchase. That doesn't sound like much to ask when some kit is VERY expensive but other stores keep the good stuff behind glass which makes it tricky to commit to a purchase. Check out their facebook page for up to date offers

I was traveling to Auckland on business from the US when my display failed. While other shops had…read moresubstantial waits even to discuss it, Ubertec was able to see me without an appointment, review my equipment quickly, and get an express part replacement -- honoring my US AppleCare warranty. They kept in constant contact with me throughout the process. They were even able to get my MacBook Pro back to me earlier than expected. Their staff was courteous and professional. I will absolutely return here on subsequent trips to Auckland if I need anything!

Booked in directly through Ubertec to have phone battery replaced. I even received a confirmation…read moreemail which stated a battery was in stock and had been put aside. After a considerable drive to drop phone off was told sorry no batteries in stock for this model and then tried to blame it on shipping etc totally ignoring the fact that a staff member had supposedly put one aside. Ubertec Google reviews show a pattern of this occurring - not good Customer Service at all.

A2Z Technologies is conveniently located in Sales Street, Freemans Bay... opposed to Auckland City…read moretherefore much easier to access. After hiring camera equipment from them a few times now, I have found both the product and service outstanding. NZ owned and operated business. All the staff are specialists in their field, so they know the specs on equipment back-to-front! Very impressed with the gear available on loan, also sell cameras/lens/tripods/lights etc. One stop shop for film crew, photographers and creatives!