Not reliable. Unable to fix LG appliances. No guarantee of work completed. Prepayment required to…read moretell you nothing. No value

Good follow up. But did not need any repairs. Would have…read morebeen helpful to have a free initial check up.

Great people! Booking experience was great. They quoted quickly. Were able to come quickly to fix…read more Thanks!

Alan's speedy response to our request for diagnosis of a defective washer was much appreciated…read more He was very precise and straightforward about what the problems were and how effective the solutions might be. He then very quickly got back to us with exact quotes for each of the two possible solutions, and advised of a multi-week back order for the main part. His financial arrangements are very straightforward and represent good value. In the end we decided to go with a new washer, but Alan really impressed us and we will have him as first choice for any other appliance issues we may face.

Excellent service, fast response and good price…read more Always check to see if an appliance can be repaired before you replace it!

Bill is the best. He is very knowledgeable and reliable. He…read morequickly located and repaired the leak in our washing machine. On another occasion he was even able to walk me through a dishwasher part replacement over the phone, saving us time and money! Cannot recommend more highly.

Capital Appliance was sent out by Electrolux as my fridge was having a lot of condensation issues…read moreand was under warranty. Capital Appliance did not fix my fridge that was under warranty from Frigidaire. My fridge is now out of warranty. The request was put in April. Their tech came out in April, nothing was replaced or fixed. No one came back out until September to replace a back panel. That did not fix the condensation issue. The tech's damaged the fridge, floors, and oven. The tech cracked a hole in my fridge that condensation is not getting into. The owner Robert made it seem he was working with Electrolux to replace the fridge unit. Is not responsive to emails and phone calls. Found out from Electrolux that Capital Appliance closed my file behind by back. They lied to Electrolux about the diagnosis, lied about fixing the fridge, lied about the parts that were fixed, and pushed my fridge outside of warranty. My fridge is still not fixed and the owner/business will not respond to my emails. I would not recommend Capital Appliance and I would not recommend Frigidaire/Electrolux products.

From the owner: We are a small family owned business. We strive to make sure the job is done right the first time…read more Quality work, every time.

I cannot say enough about Terry and Appliance Service Centre! Exceptional service & fair pricing,…read moreeasy to deal with and reliable! This is the only company I will ever call to fix all of my appliances! This time was my dishwasher. Thank you Terry!

Called for a technician to service my fridge. Terry came the next day and told me that the…read morecompressor was shot and it would be better to replace it instead of repairs. I wasn't charged any fee for the service call. Great service!

Great company to work with. Very responsive. Always doing a great job. Can't say enough good…read morethings. Would highly recommend. We use them and continue to use them over and over and quality remains excellent.

From the owner: 30 years of Service and maintenance of commercial and residential Kitchen food equipment, cooking,…read moreheating, cooling, washing, packing systems

Had a service call with Quality Appliance Repair for my washing machine and paid $145. Technician…read morelooked at it, cleaned the filter and said it was fixed....all within 15 minutes. I was doubtful so I started a new cycle on the washing machine to see if it worked and the machine stopped after a few minutes. Then he said it would take 7-8 hours and $1600 to repair. He told me to buy a new washer. Next day, I called a different appliance company to come assess. That company fixed the washer by replacing a part and total charge was $350. It took him less than 2 hours to repair, clean and tune up the washing machine. I reached out to the owner of Quality Appliance Repair company to let him know what happened and received a snarky reply. He said if I like someone else's advice better than his company's advice, go for and then said "No one works for free". I don't expect anyone to work for free but I do expect accurate and trustworthy service. I asked for a refund and he refused. Save your money and stay far away from this company.

Sent a tech who charged for visit and gave inexpert advice. Could not repair freezer drawer;…read moreclaimed it must be the wrong drawer for the freezer and told me to take it out. Subsequently called second company who noted drawer was bent, fixed it in 2 minutes. Disappointed. Company would not refund fee.

What a nice experience. Not that my washer died, but I got a great repairperson. He called and said…read morehe was running late, and did I want him to come, or preferred to rebook. He came took time to point out the Dead water pump, and also some of the other parts that were in poor condition. The unit was 15 years old. After deciding a new unit was need, he gave some comments on the different manufactures that were out there, as well as what I should be asking about the cost. Delivery, removal of the old, install, and new hoses. I got a call from him next morning to make sure new hoses were included, as he wasn't sure if he had mentioned them. thank you, Peter

My cooktop stopped working, and after trying to contact 4 different 'google rated' service shops…read morewithout success, my neighbor referred me to Peter. I am glad he did. Peter was in the area, and arranged to come within a couple hours. He was properly masked, had all of his tools, and went straight to work. Within 15 minutes he discovered the problem. The bad news was that the stove could not be fixed and would have to be replaced. Peter gave me some recommendations on new stoves to consider, which to avoid, and even which retailers to contact. He also alerted me about a couple installation issues I might encounter, given my countertop configuration. All really valuable advice. Peter is also a very pleasant guy, and is easy to talk to. I recommend him.