I called this towing company that they towed my brothers bike and ask if there's a way that I can…read moreget my brothers bike. And glad to say she is pretty helpful her name was Phyllis and a really nice person she worked with me and help me through the process and she wasn't rude at all. I would recommend just explaining to her and talk to her and she will help u how ever she can. And billing she was good with that to and was helpful. I recommend this towing company .

Went in to get ballpark estimate for minor issue on my vehicle and spoke to Joe. He actually went…read moreoutside to look at the issue, assess issue, fix issue at no charge. He said if it continues..bring it back in. Thank you and God Bless yiu, Joe. You are an asset to this business.

I took my truck to Charlie's again and had another great experience. Quality work, friendly, and…read moreprompt service. Highly recommend.

This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

They kept my vehicle over 6 weeks for repair after a minor accident. When they finally called and…read moresaid the vehicle was ready for pickup, I found body panels that were not aligned, hood not aligned, damaged parts still on my vehicle, a new headlight was installed but was not adjusted. It pointed to a spot about 12 feet in front of me. The paint job was terrible with rough spots on the hood and drips and runs along the bottom edge of my fender. They installed paint protective film (that they were not to install per the work order) and trapped several bubbles under the film. My advice to you would be to AVOID AT ALL COSTS!

I had brought my Toyota Tacoma in for body damage. First it took 15 months to be completed, I had…read moreto purchase another vehicle. During this time windows were down the whole time wind, rain,snow, and animals. Also metal masters left the engine exposed the whole time to the elements. I was told it was complete so I went to pick up none of the parts fit , and also broken parts. I asked the owner about this and his answer was "just take your fu(king truck". None of the safety sensors work even lights that were not hooked up. Wrong year parts were used and completely Broken parts used. I now have to take to Toyota to get fixed. Stay away from this shop, there is no honor, or loyalty, or honesty. Even there sign says all repairs are guaranteed, this is a fallacy. Go anywhere but this shop, save yourself and your vehicle. I do not have the money for an attorney, so I have a vehicle that I cannot use without having Toyota fixing all I need in order to make road worthy. STAY AWAY FROM THIS BUSINESS!

I have used Metal Masters many times over the years and they have always gone out of their way to…read moremake sure I was happy. Manny and his guys worked on our jeep the last week, and there were a lot of uncertainties in the beginning with cost in the end Manny went out of his way to stay under budget, and it actually cost less than what I was anticipating. The vehicle looks excellent as well. Way to go highly recommend.

Had Dave's repaint the hood on my 2003 Jeep Wrangler. As tough as black is to paint, Bobby did an…read moreexcellent job. Dave's was recommended to me by a co-worker and they did an excellent job. Thought I would have to take this to Abq. Glad I put my money into a home town business. Super to work with. I would highly Recommend Dave's!

From the owner: Napa collision center nationwide warrantyread more

Needed a quick repair on a scrape and damage, and Jerry was able to give me an estimate in a day,…read moreand fix it in 3 days. Great service, and reasonable pricing.

Set up for a time for someone to come out to look at the vehicle. They never showed three times.read more

We have always found Eddie to be very personable and fair. Heads up though, if you live in Alto, 4…read moremiles away from Lincoln Tower, they will not give you a ride. The other problem is they recommend Lincoln County Transit to take you to Alto. Unfortunately the transit company doesn't service Alto. I wouldn't have mentioned this but when your family is gone and you are alone it sure makes it hard to get this stuff done. FYI, if you think you will get a ride from the shop, think again.

This place really cares about people and does quality work. I can't say enough positive. We were…read morevisiting Ruidoso at the request of my 4 year old to find some snow. We found it, and got rear ended in the process. It was a slow moving crash and no one was injured, thank goodness. My next concern was getting my car road worthy to make the trip home to TX the next day. I arrived at Copper Mountain at the suggestion of the police officer who worked the accident. They immediately patched up my car, being mindful of small details such as taping up my rear light cover and reattaching(instead of just disposing) my fender to help prevent road sludge from entering the gash in my car. In the end, he told us to enjoy the rest of our trip and drive safely home, and wouldn't take a dime. This a great place, with people who truly care. Thank you!

I was passing through on a two month camping trip when the fuel pump failed on my Sprinter. The…read moreteam at Accurate was able to squeeze me in, replace the pump and troubleshoot and repair a bad electrial connector. In at 9 and out by noon. THANK YOU!

I took my car in to get repaired in January 2025, and now in December 2025, 11 months later, I…read morepicked it up. The problem was that it would not start, and when it did, it would not continue to run. So 11 months and $500+ bill, missing the bra, another $145.00; it still will not start, and when it does will not continue to run. So the problem was not fixed. Make up your own mind about this place, but I will not recommend to anyone to take their auto there for repairs