We took our sweet Bonita to Pet Express in Torrance today for her vaccines--and ended up having way…read moremore fun than expected! The staff was incredibly friendly, professional, and made the whole experience so easy. Bonita got all her shots like a champ, and then we discovered the dog kissing booth --so of course we had to snap a photo! Great care, great vibes, and a happy pup. Thank you to the amazing team for taking such good care of Bonita and giving us a moment worth sharing with the community!

I love this place! They have great items for my pup. I've been eyeing this leather collar for three…read moremonths; it's thick and better than any Kong product. The frog legs, duck hearts, and rabbit foot are some treats my pup really enjoys. She absolutely loves the goat milk, and I know she's eating well with Origen, Amana, and Instinct dog foods. Thank you

It's not the same store it used to be. When I asked for a trash can to throw away my cup, they said…read moreno. I also asked to use the restroom and was told no. They no longer carry the Instinct brand of dog food I've bought here for years. The staff doesn't seem very knowledgeable either. It's hard to understand why the prices are so high when the service is this poor.

Love this place. Great customer service and friendly staff…read more Good variety of cat/dog food. Good toys and treats. Easy store to navigate with clear signage. Recommend it.

Unfortunately, I am not able to feed my pup just any type of wet dog food due to a sensitive…read morestomach. I have to be intentional in purchasing easy-to-digest wet food. Most pet supply stores I've visited are always limited in selection, not this place! I took a chance on two new brands, one being NurtriSource. I forget the other brand but I'll know it when I see it. It's been a month now since trying the new food and it's been a success. Feeding time has been easier and my pup seems satisfied without the tummy ache. This location is out of the way but it's well worth it! The staff are super nice and offered a doggie treat the moment we stepped in! Free parking in plenty and the store is well-kept. I highly recommend them and I will be returning!

Came to this place urgently for firework calming options, I hit the jackpot. They gave me some very…read moreaffordable options that worked. Store was very clean and items were easy to find. Staff was also very friendly too. Lots of parking and although I came on a weekend day it seemed to not be crazy busy. But selections were good too. Highly recommend.

PetSmart has been absolutely fantastic with all our pet needs two cats and two dog and a fish tank…read morenothing but get staff and the dog hotel is awesome!!!!! I have nothing but great things to say about the pet hotel we take advantage of it 3-4 times a year with our elderly dog. That's to all that help my family pet needs!!!

Large pet store…read more Came here to buy dog treat since I'm meeting with a friend who has a dog. I don't have any pets. This feels like a large pet store with many varieties of products for various pets. Interior feels a bit outdated, not modern, and felt like interior was dim. Maybe the shelves are tall, maybe it's darker because of that. I wanted to buy dog treat but it's scattered in different aisles. I saw some at the front of the store, in the middle of the aisle, and down the aisles. I like how the aisles tell you which pet the products are for (i.e. dog, cat, etc). But would like similar products together. Petsmart also has a pet hospital inside which is super nice.

Dylan the new manger and the woman with green in her hair are the best! Helped us with a dog food…read morefiasco. Thank you so much! SO nice!! Corey and Nikki

Been going here to grooming for years with no issues. My dog has NEVER even remotely snapped at…read moreanyone or any animal. The groomer was training a new person last time and she yanks on the leash with my dog and my dog got scared. The inexperienced employee then claims she's going to bite and refuses service. Now there's an unwarranted record claiming my dog was going to bite, when the employee was untrained and mishandled my dog. Wouldn't recommend this location to anyone anymore.

Dear Customer Service Team, (PetSmart)…read more I am writing to share my feedback regarding a dog treat container that my fiancé and I purchased today. While we typically prefer to keep our reviews positive, we were disappointed to find that the product is poorly made. Specifically, the lid does not seal properly, which contradicts how the product was advertised. Although it is technically functional, it does not perform as expected. We wanted to bring this to your attention as the quality did not meet our expectations.

Grooming Salon:…read more Thanks to Lori & Anastasia for working on my maltipoo Boba. I usually go to Petco for the convenience but my bf always complained my dog smelled, his hair cut wasn't good etc. I'm so ecstatic I saved a little money coming here & he was clean, cared for, he smelled great & his breath was fresh. I've been to small boutique for groom and other things but none had my dog smell like this. Even my bf who gets crazy allergies was applaud. Crazy cause petco & petsmart were both on Crenshaw lol

I had lost some fish when my tank had a nitrogen spike. They were kind enough to work with me and…read moregave me some plants.. totally recommend

I visited the store today to look at the pond fish and was disappointed by the condition of the…read morebetta display. The majority of the bettas appeared to be dead, and one fish was still alive but gasping for air. I brought it to an employee's attention, and they sold the fish to me at a discounted price. Once I got the betta home, I found it was covered in white spots consistent with ich (white spot disease). When I mentioned the number of dead fish, I was told they were aware and that the fish "just needed a water change." Given the fish's condition and the apparent outbreak affecting multiple bettas, it seemed clear that the issue was more serious than a routine water change. I hope the remaining fish receive immediate medical attention and improved care. Healthy livestock should be a priority, and customers should be able to trust that the animals being sold are kept in appropriate conditions.

Excellent reptile and bird store I've been a customer of since they were located across the street…read morefrom the Michael's/Sprouts complex at Anza and PCH years ago. Agustin's shop is clean, whimsically decorated with a really cool fish and turtle pond in front and the reptiles and birds are very well taken care of. Agustin helped me out a couple of years ago when I had to move my Mom out of her home and into an Assisted Living Facility and had to re-home her two large birds. Agustin found a buyer for her Moluccan Cockatoo at a fair price and a home for her other bird. I continue to frequent Agustin's for a feeder rat for my daughter's snake. I have noticed prices have gone up considerably over the years but what hasn't. I do appreciate their frequent feeder mouse/rat card and that they use double paper bags for the critters because they do like to chew free. They always have a great display of reptiles and birds I like to walk through, too. HIGHLY RECOMMEND for your reptile and bird needs.

This was my first time here. My nephew recently got a lizard so my task today was getting more food…read morefor Godzilla. They have different size crickets and mealworms. Inside is super cool! Reptiles and exotic birds! They have a nice koi pond too! Will definitely be back!

I know the person who works here and he always does my dogs after get sprayed by a skunk most of…read morethe time but he cleans and grooms them very well I really recommend this place

i took my dog in for a wash, full cut, and nails\ trim. i picked him up and he looked exactly how I…read moreleft him with the exception of they washed him. he has been going to the groomers for a year with no issues, and the groomer ( whom I could not tell was a Man, or female) told me my dog just wanted to cuddle so they didn't push giving him a hair cut. I was a little shocked as to what I was paying for, and they pretty much concluded with trying to convince me that was an acceptable answer. I asked "do I bring him back for you to complete the job because he is not trimmed, which was the purpose of the visit" ? And the answer was " on the next visit".... I am so confused on what I just paid for.

Decided to take a walk around this floor while waiting for a message to let me know my table at the…read morefamous Din Tai Fung nearby. The only reason this place caught my eye is because of their display of earth friendly toys. I took a look at all of them trying to figure out which one I thought my pup would like best. I also didn't expect to purchase any given most toys made at this caliber would be pricey. To my surprise, the one I picked out was under $10. I had to do a double take because I'm due for new prescription glasses, but there it really was. Under $10! Walked out happy with the purchase and looked forward to giving it to the pup. He loved it. I loved that he loved it and I loved that we helped mother earth - even if it was just 6 plastic bottles' worth! I had to rush the visit because I was notified my table for grub was ready. And since I didn't feel the visit was complete, I will be checking them out again once more. Lookin forward to finding more good deals!

Cool pet gift store on the 2nd floor, Nordstrom/Din Tai Fung side of Del Amo mall…read more They carry fun and unique gift-quality goods, mostly cat and dog stuff, for every furbaby and furparent on your holiday wish list. It was worth the wander into this quieter wing of the Del Amo mall. The employee couldn't give a smaller rat's ass about the customer service though. She stared at me as she approached her cashier area, and I was the one who greeted her. I guess old retail habits die hard! Not a bad detour but definitely check out next door for Game Chest.