I like the people and the services they provide. I have had a mailbox for three years with them and…read moredo most of my shipping through them as well.

Very friendly, easy, helpful. I was sending a return and the company was provided a FedEx label and…read morethis company is close so I went there. They also processed my regular mail and even sell stamps...easy! They are also a UPS center so this also very handy. I plan to use them most of the time.

Every time I've used this West Duluth service, I've had great service!! Today was no…read moreexception...the attendant was very helpful and quickly decided for me the cheapest, best way to mail my product! Since it was toward the end of the day and a Friday, I wasn't expecting such a pleasant experience, but she was extremely nice and efficient!! I just wanted to let your company know just how pleased I am with how your employee treated me today!!! Thank you!!

very dissatisfied and disappointed in this location, mailed something via overnight mail and…read morenothing was delivered. mailed something September 17th and paid extra for delivery and nothing was delivered and lost. I will never use this location, called multiple times with no progress, I want my money back for non-deliver. i was told to file a claim with FedEx which was denied because FedEx informed me I have to file the claim with the company directly. I keep getting the run around and no one calls me back. will never recommend this location.

This is not specific to the UPS store in Duluth, but the shipping center there. A box was…read moreovernight shipped but the driver drove right past. Had to pick it up after 2 days. In addition, when a complaint was filed at the Corporate office, they denied it with inaccurate information. Receipt copies have been sent but, 2 weeks later...crickets. Couldn't be more displeased with UPS and jacked up prices with NO customer support.

This place is a disaster. Employees seem constantly frazzled and confused. I receive notifications…read morethat a package has arrived, but when I get to the store I'm told they have no record of it. Amazon notifies me they've brought packages to the UPS Store, but employees will claim otherwise. I pay extra for locker service, but my packages are rarely put into my locker. When I ask why, I'm usually told that "there's a problem with the lockers today." These daily locker problems have been going on for months. I've had several packages go missing, either misplaced by employees or put into the wrong lockers and stolen by other customers. When I've been able to prove they've lost a package, they delay replacing it by carrying on "investigations" that go nowhere. They then promise to write a check to replace the package, but claim only the manager can do so. The manager is conveniently never there when I arrive. I am constantly frustrated by this UPS Store. They don't seem to have the desire or the ability to improve.

Just like the other Post Offices in Duluth, they are very kind and quick to help. Workers and…read moremanagers there seem to care.

Small little post office -- close location to UMD and right next to Mount Royal grocery store…read more There were only 2 clerks working the day that I visited, and the line seemed to move relatively fast... but be prepared to wait a little bit. I was really hoping that there would have been an APC machine here, but the clerk advised that they had to pull the machine out years ago. Basically because this location doesn't do enough volume to warrant a machine. Boo.... the machines are convenient. Anyways... cute, small... slightly retro Post Office.

My experience was an excellent one. They shipped my package on a Thursday, it reached its…read moredestination on Friday, was repaired & shipped back on the same day, then I received my package Saturday. They were courteous & prompt. I would definitely use FedEx again.

The ship center can't even print a label. Zero stars. SUPER annoying. Guy was nice. That's what the…read moreonly star is for.