Great experience selling my unwanted gold jewelry last week. It was a quick and professional…read moreprocess. I will definitely be back if I have other pieces to sell. I really appreciated the fair and courteous service!

They were courteous and fair with selling my unwanted gold. I would refer them to friends and use…read morethem again.

The owner/proprietor is very nice. Good selection. Fairly easy to get in and out of the parking lot.read more

I was looking for a place to buy some silver to have on hand. The owner and his salesperson are…read morewonderful. I've bought from them several times. Highly recommend

*This is the same review I posted to warn people from using GoldMax.* On Thursday, December 29,…read more2011, I decided to sell all of my gold jewelry I no longer wore. It was just sitting in my jewelry box gathering dust when I could be doing something with the cash I got from selling it back. Plus, a friend's house had been broken into a couple of weeks before and I was thinking it would be better to unload jewelry I never wore rather than deal with the insurance company if someone stole it. Anyway, I did a Google search for companies that bought gold in the vicinity of Gainesville, GA (where I work). GoldMax and Gold Vault Bank were at the top so I wrote them both down. I went to Gold Vault Bank, located at 5201 Browns Bridge Road in Gainesville, GA, first during my lunch break. Monique and Dale were both very nice to me from the moment I walked in the door. Monique quickly separated my jewelry according to carat and then weighed it. She then calculated how much they would give me and wrote me a quote. I told them that I wanted to visit another place and get a second opinion, but would be back if their price was higher. After work I went to GoldMax. I had figured that since they were a national company that they would give me a higher price so I had saved my visit to them so it would be on my way home. They are located in a new commercial area in Flowery Branch so I tried to call and ask them where exactly they were located. Their phone number was completely automated and when I pressed zero the woman that answered was not at that location and just read what was available on the website, which I already had. I finally found the place and went in (well, the door is locked and you have to be buzzed in). The woman asked if I had been to any other stores to have my gold assessed and I said that I had and I thought they had quoted me a fair price. She then, very slowly, began sorting my jewelry. She even pulled the backs off my earrings and sorted them separate than the earrings. While she was slowly sorting she struck up random conversations with me. Looking back I realized that she was trying to start a rapport, just like a used-car salesman. I was starting to get fidgety because she was taking an inordinate length of time compared to Gold Vault Bank. FINALLY she put each sorted bunch into containers and weighed them. After she weighed them, instead of giving them back to me to put in my bag, she slid them next to her behind the scale. I started getting more upset because now she had my gold and I was uncomfortable with her used-car salesman pitch. As I am typing this I can feel the tightness in my chest from the memory. She then wrote out an amount that was less than half of what Gold Vault Bank quoted me, slid the paper across the desk and said, "This is the amount we will give you for your gold and if you will just fill out this information we will give you your check". I told her there was no way I was going to sell my gold for that price since I had been quoted more than twice that the same day. She then said she was going to call her manager and see if she could get more. I mean, really. Was I at a used-car lot? Her manager? Gold is traded on the open market. Therefore, on any given day gold worth is based on the market and someone buying gold should be giving you a percentage of that amount based on the gold content of your jewelry. Not some mystical number that they just write down and hope you will accept. After a lengthy conversation with her manager on her cell phone, during which she pointedly said that I had been to an other shop but would not disclose the name, she finally wrote down another amount that was again far less than Gold Vault Bank's price and slid that back across the desk like she had just worked a miracle. I reached across the desk, got my gold, back and got the heck out of there. As I was walking out of the store she kept trying to call me back, "Ma'am! Ma'am! Ma'am!", just like a used-car salesman losing a sale. It was unbelievable. They are located right next to 985. After I got on the highway and was headed back to Gold Vault Bank I realized after a few minutes that my car was whining. I looked down and realized I was exceeding 90 mph. That's how upset I was from that experience. On my way back to Gold Vault Bank I stopped by a third shop, a pawn shop, to be 100% sure that Gold Vault Bank was indeed the highest price. That guy was nice, even though he insisted on testing each of my pieces, but the price was nowhere close. So back to Gold Vault Bank I went where Monique completed the sale. I was still so upset from my GoldMax experience that I had a headache. Dale and Monique asked me what happened at GoldMax so I told them the story. They said that GoldMax had changed their name after getting into some sort of trouble. I can only imagine what sort of trouble given the awful experience I had with their shady business practice

Excellent and professional service. Very patient and kind in explaining market conditions. I'd…read morehighly recommend and would definitely return.

If you are looking to sell your coins, gold, or silver, look no further!! This place is top notch…read moreand Johnny Hadley is the best! He will beat all competitor prices and he is a very honest, and genuine guy. What a great experience I had when I sold my gold to him. Even if you decide not to sell to him, you too will have a wonderful experience! Guaranteed!! I would rate it more than 5 stars!!

I had a tough time trying to sort through all the gold buying stores and pawn shops…read more I picked this place from the awesome reviews. (Than you Yelp)! Hands down the most friendliest and knowledgeable gold/silver buyer I have ever met. No worries at all about selling old jewelry to, he explained everything very thoroughly. Was in and out within minutes. Definitely will be back.

When your stomach actually flips out of fear when you walk in a building, definitely turn around…read moreand walk out. That's the feeling I had when I walked in this establishment and I should have listened to my gut. This man cut apart priceless antiques telling me it wouldn't make a difference in the value and then told me that he wouldn't give me anything for the things he cut apart because they were nothing anymore because he had cut them apart. Tell me how this is legal.

Would recommend this place if you want to buy/sell your gold. Very fast and professional. Will…read moredefinitely come again.

From the owner: Best Price on a market. Where everyone is the winner. read more

Took my wife in to replace the battery in her watch. They knocked the watch hands loose from the…read morepost and refused to take responsibility. Fortunately, it wasn't an expensive watch. Complete waste however and their fault. Will never return. Not recommended.

very disappointed With this jewelry store. Me and my…read moreboyfriend went to go pick out my ring, i chose my stone and chose my base took two days and hours to make it my ring. I was told they were going to custom order the mount to fit the the stone and I had other things I wanted to add to the ring it was going to take 4-6 weeks to come in. my boyfriend gets the ring and tell me it looks different ,it's a whole other ring! not the one i chose . I went to the store Josh is a super great guy made me feel like i wasn't crazy but Renae said in front of me "i told you not to show or tell her" . after talking she made me feel like the ring i chose was stupid. said the base is to small diamonds are going to knock out everyone comes in for that issue it wasn't worth it and the ring they ordered is bigger and better but if i wanted they can order the ring i want but it would take 4-6 weeks again. only reason i didn't go with that is because i dont have 4-6 weeks to wait he had a plan and time frame a very tight one. if she offered a rush on the order i would have said yes let's get my dream ring but no this screwed this exciting step for us up. There was no apologies just a simple this ring is bigger and better and he shouldn't have showed me in the first place. I want the ring I chose but i feel like if we were to order it it still wouldn't be what I imagined and hoped for. I thought they specialized in custom rings and had a in house jeweler but the ring i got wasn't my custom one just one order off of Gabriel. They completely lost my trust , there was no paper or records on the ring so we decided we had to get it appraised to make sure one thing was right. Unfortunately we won't be coming back for our wedding bands. Josh was a great jeweler and helped me imagine and customize my dream ring . Needless to say were stuck with the ring that was just ordered online still great and beautiful just not my dream one i imagined.

Great family owned store. Vanessa & Peyton were fabulous. Beautiful jewelry. Much of it is…read morecustom made. Not the cheap stuff, these are quality pieces. My wife loved just about everything. (I had to reign her in). As this is gold mining country, I opted for a gold filled paperweight. My wife went with gold coated leaves that make unique earrings. If you're looking for a quality keepsake. Look no further.

Purchased beautiful jewelry crafted from local gold. Staff and owner Rachel were super helpful and…read moreknowledgeable. Happy to have a uniquely designed piece from Dahlonaga gold that I can wear the rest of my life.

Very professional and transparent in our sale. Fair prices. Explains everything step by step.read more

Went there today. Owner is very honest and friendly. I went to buy gold and he wasn't pushy like…read moremost are. I will be going back again. APMEX which I usually use would've costed me double what I paid here.

Such a nice and attentive staff! I've had a few repairs done over the years and they're very…read morethorough with their repairs.

Great people. Good prices. Awesome location. They have a great selection of jewelry and watches.read more