Yesterday I took an inexpensive, but custom made and sentimental, necklace to be restrung after a sudden snap. I left understanding it would be weeks before the service could be completed. How delighted i was to receive my cherishef necklace back the following day! The staff were beautifully interested and polite over the care of such a minor sale. I could not have received better service read more

I walked into Goldcasters recently while out running errands to ask about a watch battery replacement. One of the owners (I know he's an owner, because I've seen their cheezy TV ads) walked by me and gave me a disgusted up and down look, as if to suggest I wasn't properly attired to be in their store! If I were ever stepping foot in that place again, I'd certainly make a point to wear my finest! But, of course, I will never go back there and I discourage anyone else from shopping there. read more

Mix of really nice and bad sales reps. At check out they questioned if I had enough money for a purchase. Awful question and awkward place to be in as a customer. read more

Good service and selection. Went out of their way to give a good experience by accommodating my rush order without a lot of trouble and honored a promo for me. Thanks kaili read more

Sorry mis typed. Brad assisted in pick up. My sales person was JEREMY. The best. Helped me design the necklace and did a great job. Ask for JEREMY when you shop there read more

This jeweler has such high quality items and a personal friendly inviting location. We were helped promptly and shown many options that fit what we were looking for. Super happy with them and their help and products! read more

I would not recommend this place. I came I'm with my boyfriend several months ago and we were looking at engagement rings. The associates were very keen on selling us a ring and we actually put money down on one. However, they also opened up a Wells Fargo credit card in my name after I explicitly told them not to, that we would be paying cash. that was a bit of a disappointment because it indicates they weren't even listening to the words that came out of my mouth. we left and I looked at the specs on the ring we had put money down on. there were all these letters and i didn't know what they meant, so I decided to Google. of course they were the cut, color, clarity, carat indicators. the associate had given us absolutely zero knowledge about the variations in these factors. that to me is the most disappointing takeaway. for first time diamond buyers, of course we had no idea what we were doing, and that I am sure was quite obvious. at first they tried to sell me a piece of crap diamond just because I told them what our budget was. quality matters to me and we would have been happy to spend more for a better stone, but like I said no education about the balance of the 4 C's was offered or even lightly touched upon. ended up buying a nicer stone from a different store for a better price. don't come here without doing your research and shopping around. read more

Changing my review, went back because the normal jewelry store sucks now. Went here looking for jewelry and hopefully manners. We found both! Christian found us and helped us out. And im picky when looking at things, sooooooooooooo picky. I couldn't make up my mind, the peridot ring was gorgeous, the garnet ring is to die for, the citrine oye! And all the le vían lordy its beautiful. Was definitely worth coming back and giving you guys a second try with us. You have a customer for life. read more

It saddens me that we lost a great Jeweler downtown and Goldcasters is still around. My single experience with them left me with a horrible taste in my mouth. I will never shop there for anything. Period. I went shopping with my fiancee for wedding rings. The woman helping us seemed very nice and talked about how long she had been there and how much she knew. The rings we liked were pricey, and at the top end of the prices we wanted. As we were getting things settled, she mentioned that due to the ring sizes, we would have to pay extra for the larger rings. I understand this is standard, but for someone that has been doing that for so long to wait until the very end to mention that made me feel COMPLETELY like she was trying to add on as much as she could to the sale. We instantly refused, left, and bought our rings at Williams, which is now gone. The smaller but more intimate Settle Jewelry would be another find option. If you want inflated prices and lots of upselling, go to Gold Casters! read more

What an amazing experience shopping here! I worked with Hugh who was an absolute delight! So thoughtful, great listener, kept coming up with new engagement rings and bands to try on... he was working so hard to find my perfect ring and I appreciate that so much!! I'd absolutely come back here again and highly recommend over anywhere else in the area. read more

I was there asking for one replacement pin for the watch I was wearing. After taking my watch and returning with a new pin I was charged $10.70, $00.70 of $10.70 being tax. I think $10.00 for a pin that cost most likely less than $.00.50 is a little of an overcharge. read more

Gold Casters is a hidden gem! Their staff is wonderful to work with and well educated. They have a wonderful selection and their Kaleidoscope Diamonds are simply amazing. I was extremely happy with my experience. Thanks to Denise and Kyle for all the time and attention you gave us. Completely worth the drive to Bloomington Indiana! read more

I can't say I was blown away. My roommate and I each brought watches in to have the batteries replaced. We were never told that they were finished, which I assume was to allow us ample time to look in hopes of us buying something. Their jewelry is quite beautiful, though. I felt like I paid a decent price to have the battery replaced - $10.70. However, when I got home my watch band fell off. I took it back and they fixed it for free...but then it happened again. I also had a fingerprint on the inside of my watch face. They were very nice about fixing the watch band, but in the end this was far more trouble than it may have been worth. read more

LOVE Gold Casters!! My husband and I are long time customers of GC. We have worked with Brad, Paul, and staff many times all with outstanding results. They patiently worked with my husband to design my custom wedding set - the rings are dazzling! I receive tons of compliments on my rings. We have now moved to Arizona but once a year I have my jewelry inspected and refurbished at GC to keep them looking showroom new. I would not trust another jeweler with my pieces. Also thank you for the super quick turnaround. I dropped off five pieces on Friday and they were ready for pick-up on Monday. read more

Love this place! Great selection! My husband buys almost every anniversary present there and I know I will never be disappointed! read more

Gold Casters Fine Jewelry - My wedding ring- 8 years we have been married and I still look down and think "I love my ring" - Jewelry Near Me - Bloomington, Indiana

After years of hearing great reviews, we finally had the pleasure to do business with Gold Casters. We were in town visiting family and decided to stop in to have the team fix some issues with my engagement ring, which was purchased out of state. Zach R. and Kyle were very welcoming and quickly checked us in to figure out what needed to be fixed. We received prompt, rush service at a very reasonable fee and my ring is looking as good as new! We had some extra time after pickup and decided to browse the men's bands. Thanks to more assistance from Zach R., we ended up replacing my husband's very loved and worn wedding band. We look forward to doing business with Gold Casters again in the future! read more

I recently had a disappointing experience while visiting Gold Casters. Typically, I wouldn't submit a formal complaint but I ultimately decided to do so and I'm glad I did. Not only was the manager sympathetic and understanding, he went out of his way to make the situation right- which I am very grateful for. I would like to thank the management at Gold Castors for making customer service their number one goal. The only reason for 4 stars instead of 5 is due to the initial bad experience. read more

Do not do business with this store. They are incompetent. I have been receiving advertisements in the mail from this store for the last 4 four years. I have moved out of state and yet I am still on their mailing list. I have called them repeatedly (at least 10 times) over the last two years to ask that my name and address be removed from the mailing list. If they aren't competent enough to do this simple task, I would be cautious to do any business with them. read more

I went into Gold Casters with a pocket full of family jewelry and an idea of what I wanted in a engagement ring. Zach and another one of the people that work there helped me a lot! I was expecting it to be very stressful but it was very easy with their knowledge and expertise. They guided me in the right direction and I cannot wait to see my custom ring when it is finished! read more

I was nervous going to Gold Casters. My BF said it was time to start looking for rings so I went after work today and honestly, it was really enjoyable. When I came in I was upfront that I was just looking and I still got really great treatment. Kyle, my saleperson, showed me some really beautiful bands that were in the vintage style that I liked and he was really respectful of my BF's budget. Kyle was also really fun and personable to talk to. He never made me feel like I was an inconvenience, even though we chatted about off topic things a lot. One thing that I really liked was that you can bring back your diamond and do an exchange and it goes up %5 in value each year. My BF isn't super well off right now, but it was really good to know if we wanted to get a bigger diamond at our 5 or 10 year anniversary that our stone wouldn't lose it's value. I picked out two really beautiful settings with Kyle. He wrote them down just incase my BF does go in, he can show him that ones I liked. and I REALLY hope my BF goes back. *edit* I almost forgot! It was raining outside and Kyle got an umbrella and walked me to my car! I hadn't even bought anything yet. read more

My fiancé and I went in to purchase a wedding band. Told the man our price range. He instantly gave me a ring to try on and then told us it was around $10,000! Far, far, far away from our price range. Completely insulted that the salesman did not listen to a word we said, he finally show us some less expensive rings. Wish we would have just walked out. Will NEVER shop there again and I hope that anyone reading this doesn't either. read more

Two years ago, my husband and I needed to have a gift engraved quickly (within one day), before an important anniversary, and Gold Casters agreed to get it done. It was ready before they predicted as well! They were very careful taking down our details, making sure the spelling and all other choices were noted carefully so there wouldn't be any errors. I was so intensely relieved to have everything perfect for the date, despite our tardy shopping . . . I've since used Gold Casters for two other successful engravings, which I'll review separately. My husband handled this one, and I handled the others, so I have different details for the latter ones. (This review is based on what he told me, and the results that I saw, of course.) read more

I wish I'd came here the first time. I bought my engagement ring somewhere else but damaged it repeatedly. I had the repairs done elsewhere the first two times and I was highly displeased with the service and quality of work. The third time I decided to bring it to GoldCasters which was a fantastic desision!! At this point I had already paid more in repairs than had been paid for the ring in the first place and I was concerned about how they would react. (The first jeweler I asked about repairing it repeatedly commented that it would be more to fix the ring than it was worth apparently being unfamiliar with the concept of sentimental value). None of the sort here! Everyone was extremely friendly and helpful and the girl checking it in commented that she really liked it several times. I was given a discount from the repair quote I got online I'm guessing because I had all four prongs replaced instead of just one. When I got my ring back (the repair didn't even take as long as they quoted) it looked better than when I bought it!! They shined the bejesus out of it and the prongs seem sturdier than to begin with and match so perfectly you can't tell they have been replaced. I can't express how much they exceeded EVERY expectation!!! I highly recommend, they are quality craftsmen. read more

GoldCasters has helped me track down difficult to find Rolexes on three different occasions now. I've been collecting watches since 2009 and have dealt with a ton of different jewelers, but even though I don't live in Bloomington anymore GoldCasters is usually my first or second call. One thing that's clear to me is that they really care about growing and maintaining a relationship with me. I've spent a lot of money with other jewelers, and then I won't hear from them or they won't remember me, but that's not the case with GC. Scott Carpenter is always letting me know when they have something new and interesting in stock, and it's really apparent that he cares about getting to know his customers. If you're looking for a new go-to source for your Rolex habit, give GoldCasters a try and ask to speak with Scott. read more

I am still waiting on a ring i ordered in January... The original salesperson tried to talk us into buying two wedding bands, because the one we liked wouldn't "last very long." I don't know if I look like I am made of money, but why would a reputable jeweler sell junk? Then, they forgot to mention that the company which was supposed to make it went out of business, and I had to call three days after the expected delivery date to find out why it wasn't in yet. When it finally came almost a month late, they had sized it wrong. They then brought over their sizing "expert," who for some reason was not consulted the first time I came in. They said it would be ready my mid-March, but when I called, their inventory person was "out." They said they would call but never did, and so I called again. "It should be in by the first week of April." I called again today to find out that no one was planning to tell me that the ring came in the wrong color and they had to reorder again. Meanwhile every time I call, they take my phone number and then ignore me until I call again because supposedly their inventory person has every other day off, apparently. I don't understand how this dump stays in business. I am coming in for a refund today and if I do not get it, we will meet again in court (if they bother to show up). read more

I have been here many times. Never made a large purchase. Always found staff to be nice. Would like to see more jade. They offered to order so I may take them up on that. Really good coffee. read more

I have patronized Gold Casters for approximately the last five years. They have designed my engagement ring, wedding ring, and a necklace and earring set that matches my engagement ring along with a beautiful bracelet. They know my loves and I have bought several other pieces from them! I can't say enough good things about Brad, Christian, Georgena and Paul and the rest of the staff at Gold Casters. I have always been treated kindly and like a friend. I have browsed in several high end jewelry shops in Naples, Florida and I always go back to Gold Casters. They have stood behind their products, making repairs as necessary. I would much rather ship my jewelry back to Indiana to be fixed than to trust anyone else. If you want the best, shop at Gold Casters today! And tell them Nicol sent you :) read more

My husband and I have come here for over 10 years. We love their quality and prices. Brad will treat you like his top end client every time no matter if you're in a suit or t-shirt and shorts. Lifelong customers. read more

Great service. I was looking for something very specific, and they not only had it, but they walked me through every step of the process. I have read some of the reviews and quite surprised as my experience was stellar. Ask for Kyle, he did a great job. read more