Can a jewelry store feel like home? Can you always leave feeling happier with life after being…read morethere? Absolutely you can at Ackerman. My family and I were blessed to walk into Ackermans 24+ years ago and meet their newest staff member Linda. Since then we have been lucky enough to have them as our neighborhood jewelers and the only place we would trust with special pieces and special moments in our lives. I recently got engaged and my fiancé proposed with a travel ring bc he wanted to make sure I helped in the diamond selection process. After taking me someplace else that friends had suggested, we realized that experience was too special to entrust to just anyone. We went straight to Ackermans and after Linda made sure she knew what setting, style, size etc. I was looking for, my fiancé went back the next day and spent over a hour with the owner Ron making sure the got the perfect diamond for me. The customer service, the kindness and the attention to detail (and quality) is unmatched here. We have already popped back in to have the ring steamed and say hello. I can't say enough good things. If you are in the market for any piece of jewelry, need yours repairs or reset, this is where you want to go.

I came to Ackermans a couple years ago to have a necklace fixed. It was fixed quickly, but the…read moreservice was awful. I planned to NEVER return. However, last week a friend of mine asked me to pick up a watch for her and I agreed. Again, the service was awful. When I walked in, I was not greeted by anyone. There were no other customers in the store. Everyone looked at me like they had never seen a black person before. There was one gentleman in particular, heavy set white male with a ponytail who kept looking at me with "disgust". Although we made eye contact several times, he didnt acknowledge me either. I will NEVER return to this store and will discourage others from giving them their business.

Be sure to weigh your precious metal jewelry and take pictures. Maybe even have your item…read moreappraised by someone else prior to getting repairs. Better safe than sorry, as I was, and left with no proof with which to pursue a claim. A word to the wise, an honest and reputable jeweler will WANT you to do these things and is likely insist upon them.

They've done a couple of small watch repairs for me. No problems at all. They know their trade and…read morethe prices are reasonable.

Amazing and quick service. I got my platinum ring size down and got it back quickly. Definitely…read moreworth the money. Thanks again!

I've had a lot of good experiences at Franklin Jewelers. I had stones made into a gorgeous necklace…read morethat they designed for me that I love.

Great guy to work with and very trustworthy Good to advise…read moreyoung people and what and how to buy

I was looking for something silver for our 25th wedding anniversary. I was also looking for…read moresomething with a nautical motif, as sailing is her hobby. There was nothing out on display that would work, but I asked if they had anything nautical. Allan went back to his workroom and brought out a large collection of estate jewelry. In that, we found a perfect silver sailboat charm with blue glass decoration. He paired it with a silver necklace. It was the perfect gift for her - she loves it!

We had a great experience at Kiefer, upgrading a wedding set with a new larger stone. Daniel…read morehelped us not only pick the right stone, but also the best setting. The work was done in a few days and the result was incredible--exactly what my wife wanted. Everyone at Kiefer is very friendly and helpful, and there is just a welcoming vibe in the store. It is not a stuffy old-school jewelry store, and there is no pressure to buy. Kiefer is also an authorized dealer for Rolex watches, and Daniel is very knowledgeable in this area too if looking for your first Rolex. Highly recommended -- we will be back!

My wife and I visited Kiefer Jewelers today. Oddly enough... We heard about the store while…read morerecently out of town in Cincinnati. We were told about a really nice jewelry shop in Lutz, Florida -- we're from New Port Richey so it's a bit surprising we hadn't already heard of the place. When we entered the store, we were greeted by Brianna. She gave us a tour of the shop and showed my wife many different pieces of jewelry ranging from earrings, necklaces, bracelets, and rings. The store has a great selection. I was able to convince my wife to at least get the earrings today. Maybe the necklace and/or the ring will be an upcoming Christmas present. I looked at some watches and maybe I'll get a watch in the future too. A very nice store, a very nice selection of jewelry and even some watches, and Brianna was a treat. She was very friendly and definitely made my wife feel comfortable (sometimes my wife gets shy in these settings). I strongly recommend Kiefer Jewelers.

Services at Jeweler's Bench always exceed my expectation…read more I took my rings for resizing and cleaning. They expediated the service to accommodate my overseas trip. Price is reasonable. My rings looked like new and sparkling. I also browsed their jewelry collections. There are some beautiful pieces, perfect for gift to family and friends. The owner, Juan is very friendly to talk to. He makes me feel safe to bring my Jewelries to his shop for services. I highly recommend Jeweler's Bench.

Terrific prices and skilled work. Customer service is caring. Also can benefit from innovative…read moreand creative work in jewelry design. Truly a jewel of a talented artisan shop. Very highly recommend!

Thank you fot making it right! My memorial piece is gorgeous. Sergio did a wonderful job and I'm…read morevery happy with the results.

Sergio is amazing. I've bought many pieces from him and it is high quality and very reasonably…read morepriced. He does jewelry repair, resizing, and appraisals. I won't go anywhere else.

My experience with International Diamond Center has been incredibly frustrating and disappointing…read more I purchased a Verragio wedding band and what should have been an exciting process has turned into over four months of constant issues, delays, and poor communication. The most recent problem perfectly summarizes the experience. I was never contacted when my ring arrived. I had to call the store myself to find out it was there. When I called, I was then told there is now another issue with the ring and I cannot pick it up until possibly next week. Had someone simply called me when the ring arrived, as any competent business would, the issue could have been addressed sooner and I likely could have picked up my ring today. Instead, this is just another delay added to an already exhausting four-month process. The biggest issue throughout this entire experience has been communication. I repeatedly have to follow up myself for updates. Calls are not made when promised, and information is not proactively shared with customers. For a purchase of this price point, I expected professionalism, transparency, and basic customer service. Instead, the process has been stressful and poorly managed from start to finish. At this point, the experience has been so frustrating that I've honestly decided I don't even want the ring anymore. After months of problems and stress surrounding something that was supposed to be meaningful, it honestly just feels like bad luck attached to it now. A luxury jewelry purchase should feel exciting and special. Instead, this has been one of the most frustrating retail experiences I've ever had. I would strongly caution anyone considering a ring from International Diamond Center to think twice.

Didn't understand why my ring had to go in the back. Didn't understand that an emerald from Hong…read morek9ng was almost of no value

Tariq he I guess he is the owner or manager this people are fraud I took my wife tops and ask them…read moreit's have 21k gold he rub in a stone and put some liquid on it and say it's only 14k it's not a true people never trust this store is a fake and never trust big NO NO to this store be aware with this kind of people

These people are rip offs and charge 3c the amount of what it's aacrually worth I bought something…read morefrom there and they offeed me 800 less then when I bought it and I was trying to trade it in for something more heavy these people are scammers and I wouldn't recommend anyone to go there they are garbage,if you want to find quality on the spot gold go to chase diamond they sell 22k and 24k at live gold price .Malanis needs to be shut down permanently

Been searching for a small business jewelry shop in tampa for a while, found it!…read more Easy to work with , fixed my gold jewelry insanely Quick!

J.B is an incredible jeweler with an amazing heart that my family and I have had the pleasure of…read moreworking with for years now! I HIGHLY recommend him and his services for any jewelry need of yours, and any opal need that your heart desires. He has designed three pieces for me, two of which are on his website (star and moon opal necklace and opal ring). My opal class ring is pictured below. When you work with JB you get the best possible customer service and he works hard to make sure every request is answered in a timely manner. You'll receive your piece in a custom labeled bag and box with a show light to store your piece safe and sound. Last year, JB went out of his way to recreate my class ring for me upon request, and I had it sized perfectly just in time for Christmas. It was so special to me and I appreciated the hard work and compassion that JB showed me. I have had nothing but a stellar experience with JB and will continue to seek out his services even though I'm states away in Texas now. Thank you JB for your hard work, professionalism, and dedication to the art. Simply the best!