I recently went there to buy a $600 iPhone 16. The usual process was to convert the wife's old 7 to…read morethe newer one. Historically, they were happen to convert the data to the newer model. So you can imagine my surprise when they said they're now charging $50 for the old service. We just spent $600+ and want that. I chose to forgo the charge and told her I'll do it once we get back home. Unfortunate and disappointing.

Ali at Best Buy provided the most stress-free experience upgrading a phone i've ever had. The whole…read moreMobile team at Best Buy Savannah was incredibly helpful and had great attitudes about what they do.

Reset my passwords on Apple for me!! I brought in an iPad and Apple Watch! He was great! The guy…read morewith glasses!

The employees in the Savannah store need to get on the same page as far as their pricing. I was…read morequoted a price over the phone, and when I got to the store the price was doubled for the same repair. It was a ripoff. Obviously, they lost my business.

My son's gaming laptop was flashing red and having all sorts of issues. We brought it to the Mouse…read morePad (we have used them before and they were great then too). Jeff diagnosed the issue and found that the video processor was shot. He asked if I had a warranty which I did and shared with him. Jeff then spent most of the day on the phone with Lenovo trying to get the warranty request approved. They definitely made him go thru hoops before approving the warranty repair. Lenovo required the laptop to be shipped to them in its entirety including the hard drive so as an extra step to secure our data, Jeff went ahead and did a full back of the hard drive. I cannot say enough positive things about Jeff and his team. They are every knowledgeable, customer focused, great communication and for me I liked the fact that he explained things to me in a language I could understand (I am not a technical person at all!) I would definitely recommend them!

The most competent computer professionals I've ever met. Fast service and no gimmicks you actually…read moreunderstand what they're doing, how much it will cost, and what problems you'll avoid. After giving my network a complete overhaul, they even took time to burn an encrypted cd I had.

My laptop's battery degraded to the point where the charge only lasted one hour or less and…read morepromptly needed replacing. I had called several places prior, one of which attempted to normalize charging $150 for diagnostics alone! Thankfully, I found this well-established business via Yelp, which, as an FYI, is no longer serving at this particular location. I had expected my laptop to be out for repairs for at least two weeks, but Jack handled everything in less than a week, and even the original cost estimate was lower than previously discussed. He was always courteous and took the time to answer any questions or concerns I had. My laptop is now back to a battery life of 5+ hours. Thanks again!

Little that the Tech;s that work here new that I was checking them out, greeting was very good and…read moreimpressive store was neat displays were neat, explain my problem with my system they check it in and in a few hours I received a call back with the results, it was repairable,the price were great,I notice when I return to pick my system up that the work area was very clean and neat,that was very impressive, the work area tells alot about you and your work, I have refer fiends to visit meet the guys Great crew, and tech talk was great. Thanks Guys You are the Greates!! Mean Geno

TIm has provided great service to us over the years, including installing and upgrading the wifi…read morefor our home, and fixing a range of laptop computer issues as they arise. He is very responsive and his charges are very reasonable. We highly recommend him.

Tim was great. He has great prices, fast service, & got my stuff back in a few days. Thank you!read more

Had a desktop that would crash under load, came in and explained the entire issue as well as…read moreagreeing to pay their diagnosis fee. a week later I call them asking to pick it up because I have school work due and they tell me it'll be done in 2 hours. then they proceed to try and charge me 160$ which is significantly more than their diagnosis fee. I reluctantly paid the 145$ we agreed on and I bring my pc home just for it to not even be fixed!!

Unreliable, and untrustworthy! Toby came to my home office…read moreJanuary 30th to tune up my desktop and laptops, and did a great job. I have always had good service from Toby before... I asked about rebuilding (old operating system, and in place for security reasons) my desktop, and installing a local TV antenna. He said he would get back to me about prices, which I said did not matter because of previous dealings. Since February, repeated calls and messages left have gone unanswered. Even talked with a lady (his Mom, I think) about this. They used to be great ???? I can not trust these people any longer. If you have a viable/reliable alternative (Best Buy can't help...), Please advize.

Love the place. First time I stopped by Cellairis because the protect screen on my phone had…read morecracked from my kids. After all, I always go Cellairis for phones or iPad accessories. I trust their service, and they give me options if I am looking for something particularly. If you pay cash, they will wave the tax part for you.

Super fast, friendly service for a great price. Had my phone back looking brand new in 20 minutes…read more Highly recommend!!

Took my wife's I watch in to replace the battery. I picked up the watch and failed to check it…read moreuntil I was home. The glass cover was cracked. The repair person told me that the glass cover was broken when I brought it to him. The watch was perfect when I took it in. I was also unable to get it to sync with my wife's iPhone. This company is incompetent and unwilling to make any effort to rectify their mistakes. DO NOT make the same mistake that I did! BTW: I should have read their reviews on Yelp as I would have learned that all their ratings were 1 star.

Don't put your trust in this company. Took my iPad for a broken screen since the LCD in it was not…read moredamaged. The repair specialist didn't advised that the screen would be a different color because they didn't have the actual color that came with the iPad. This is AFTER returning to pick it up and it has been fixed. The specialist mentioned they tried calling but NO missed calls on my end. The iPads home button became loose NEVER had happened before using other companies. Took it back because it would be obvious they didn't do something correct. The repair specialist looks at it to say " well there's a piece MISSING" and they can't fix it. Why would a piece be MISSING after you have worked on it. This is why companies lose customers. I wouldn't recommend you trust these people with your devices.